Try our new research platform with insights from 80,000+ expert users

Kaseya 365 vs LiveChat comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya 365
Ranking in IT Service Management (ITSM)
44th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Backup and Recovery (92nd), Remote Monitoring and Management (RMM) (20th), Endpoint Detection and Response (EDR) (73rd)
LiveChat
Ranking in IT Service Management (ITSM)
50th
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
Help Desk Software (39th), Live Chat (1st)
 

Featured Reviews

Use Kaseya 365?
Share your opinion
CM
Allows us to save automated answers to the most popular customer queries
In the past, we used help desk programs which did not do much to increase our sales funnel. All that changed with LiveChat. We are able to create a knowledge base, create tickets, and allow agents to collaborate on creating tickets, thereby improving the correspondence time and the quality of feedback that we provide to customers.
report
Use our free recommendation engine to learn which IT Service Management (ITSM) solutions are best for your needs.
862,543 professionals have used our research since 2012.
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Comparisons

No data available
 

Also Known As

No data available
chat.io
 

Overview

 

Sample Customers

Information Not Available
Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: June 2025.
862,543 professionals have used our research since 2012.