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Jamf Protect vs Kaspersky Next XDR Optimum comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 9, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Cortex XDR by Palo Alto Networks provides cost savings, enhanced security, and compliance with reduced administrative effort and robust threat detection.
Sentiment score
5.6
Jamf Protect enhances SOC efficiency and reduces costs with integration, central management, real-time updates, and single-cloud management.
Sentiment score
5.9
Kaspersky Next XDR Optimum delivers cost-effective security, meeting regulations and preventing financial losses, despite needing faster response times.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
If you imagine you have 1,000 computers to protect, if any harm happened to these 1,000 computers, that is an ROI because it would damage our assets, affect our environment, and impact the budget as well.
Server Administrator Coordinator at Cairo American College
 

Customer Service

Sentiment score
7.0
Cortex XDR support varies by plan and location; premium plans provide better experiences but others report delays.
Sentiment score
8.3
Jamf Protect's customer service is responsive, knowledgeable, and efficient, despite some regional feedback suggesting improvements in response times.
Sentiment score
6.7
Kaspersky Next XDR Optimum offers generally responsive support, though some users seek advanced plans to improve response times.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
The customer support is very proactive, helpful, and knowledgeable.
Project Manager at Wells Fargo
I would rate their technical support as a 9 because I am actually working with a reseller in South Africa who is amazing and helps me a lot.
Server Administrator Coordinator at Cairo American College
The technical support from Kaspersky was very responsive.
Security Solutions Architect at Systems Engineering of Egypt
I would rate technical support from Kaspersky a nine out of ten.
Group CIO at Thal Industries Corporation Ltd
 

Scalability Issues

Sentiment score
7.5
Cortex XDR offers scalable, flexible management for enterprises, supporting thousands of users with easy deployment and cloud-based maintenance.
Sentiment score
7.3
Jamf Protect is praised for scalability and stability, handling thousands of users without performance issues, even during expansions.
Sentiment score
7.1
Kaspersky Next XDR Optimum scales well for enterprises but can be cumbersome for smaller setups with many machines.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
Jamf Protect is very scalable, enabling me to manage a large number of devices seamlessly and easily.
Project Manager at Wells Fargo
I believe Jamf Protect's scalability is effective because we have been using it in our organization since the start, and our numbers have recently risen by a large amount, so we are still using it.
Software Engineer at a tech vendor with 501-1,000 employees
Any endpoint added to Active Directory can be detected by Kaspersky Security Center, which can then push the agent onto it.
Security Solutions Architect at Systems Engineering of Egypt
Both scalability and stability of Kaspersky Endpoint Security for Business are solid.
Group CIO at Thal Industries Corporation Ltd
 

Stability Issues

Sentiment score
8.0
Cortex XDR is praised for its stability and performance, with manageable upgrades and frequent updates enhancing its features.
Sentiment score
8.8
Jamf Protect is stable and reliable, with minimal resource impact, and scores high for maintaining performance across environments.
Sentiment score
7.7
Kaspersky Next XDR Optimum is stable and reliable, with minor slowdowns during updates, earning high user satisfaction and stability ratings.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
In the alpha phase, we found out that it was taking twenty to thirty percent of CPU usage, and in some of the Macs, it was taking even more than seventy percent of CPU usage.
Endpoint Engineer Manager at a tech vendor with 10,001+ employees
Jamf Protect is very stable, and I have not seen any downtime.
Project Manager at Wells Fargo
There have been performance issues during scanning, causing the PC to respond slowly.
Security Solutions Architect at Systems Engineering of Egypt
 

Room For Improvement

Cortex XDR users desire better OS integration, interface, threat detection, and pricing, while facing complexity and compatibility challenges.
Jamf Protect needs better SIEM integration, documentation, pricing, multi-platform support, automation, and third-party integrations to enhance user experience.
Kaspersky Next XDR Optimum offers enhanced threat protection but needs better performance, integration, and additional features for improvement.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
If they could be flagged the moment I visit them, that would be great because I would know exactly which website was causing the warnings.
Software Engineer at a tech vendor with 501-1,000 employees
Expanding out-of-the-box support for additional SIEMs.
Project Manager at Wells Fargo
I just want them to streamline everything into Jamf Pro so I can use one portal for everything rather than going to three or four different portals.
Endpoint Engineer Manager at a tech vendor with 10,001+ employees
Kaspersky needs to improve its security techniques as it has not been in Gartner records for the last two years.
Security Solutions Architect at Systems Engineering of Egypt
I previously mentioned that Kaspersky Endpoint Security for Business doesn't have built-in DLP, which was a concern.
Group CIO at Thal Industries Corporation Ltd
Kaspersky Endpoint Security for Business does not have encryption tools.
Cybersecurity Product Consultant at a wholesaler/distributor with 11-50 employees
 

Setup Cost

Cortex XDR is seen as costly by some, but offers scalable licensing and satisfaction varies with advanced features.
Opinions on Jamf Protect's cost vary, deemed cost-effective by some and expensive by others, depending on enterprise needs.
Enterprise buyers find Kaspersky Next XDR Optimum competitively priced, but opinions vary on affordability and licensing complexity.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
Jamf Protect includes a number of features that other EDR solutions charge additional fees for, such as compliance and device control.
Project Manager at Wells Fargo
There's no increase, but I still know the price is high, and it's worth the investment.
Server Administrator Coordinator at Cairo American College
The pricing and licensing cost of Kaspersky Endpoint Security is cheaper compared to Trend Micro.
Security Solutions Architect at Systems Engineering of Egypt
 

Valuable Features

Cortex XDR offers advanced security with robust detection, integration, and AI capabilities, praised for flexibility and user-friendly interface.
Jamf Protect enhances macOS security with system telemetry, threat detection, and seamless integration, offering efficient, lightweight, and real-time protection.
Kaspersky Next XDR Optimum offers comprehensive security with advanced threat detection, central management, and compatibility across multiple platforms.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
I assess Jamf Protect's endpoint telemetry data as enhancing our threat detection process a lot because without Jamf Protect, we would be unsafe at all.
Server Administrator Coordinator at Cairo American College
I can think of having a general sense that Jamf Protect makes me and my team feel more secure because I have not noticed or seen any security-related breaches with me or with any of my other colleagues.
Software Engineer at a tech vendor with 501-1,000 employees
Jamf Protect offers good telemetry and auditing capabilities.
Endpoint Engineer Manager at a tech vendor with 10,001+ employees
It stands out as an antivirus and malware protection solution due to its extensive feeds and resources for antivirus signatures.
Security Solutions Architect at Systems Engineering of Egypt
The best features in Kaspersky Endpoint Security for Business are the file threat protection, web threat protection, mail threat protection, network threat protection, firewall, behavior detection, and exploit prevention.
Group CIO at Thal Industries Corporation Ltd
The unified endpoint management and the capabilities that are added to the antivirus and anti-malware are what differentiate this solution from others.
Cybersecurity Product Consultant at a wholesaler/distributor with 11-50 employees
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Jamf Protect
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
AI Customer Experience Personalization (17th)
Kaspersky Next XDR Optimum
Ranking in Endpoint Protection Platform (EPP)
8th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Endpoint Compliance (2nd), Endpoint Detection and Response (EDR) (15th), Extended Detection and Response (XDR) (11th)
 

Mindshare comparison

As of May 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of Jamf Protect is 0.9%, up from 0.8% compared to the previous year. The mindshare of Kaspersky Next XDR Optimum is 2.3%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
Kaspersky Next XDR Optimum2.3%
Jamf Protect0.9%
Other93.2%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Nick Rudman - PeerSpot reviewer
Project Manager at Wells Fargo
Security platform has reduced malware risk and has strengthened compliance for macOS endpoints
Jamf Protect provides multiple levels of telemetry collection, allowing me to select how sensitive I want to be on event triggers. Jamf Protect allows me to monitor against specific threat categories aligned to the MITRE ATT&CK framework. In addition to protection, I utilize Jamf Protect to monitor our endpoint compliance with the CIS critical security control baseline. If the environment is predominantly Apple based, Jamf Protect is a strong solution for providing EDR capabilities to endpoints. The detection capabilities are on par with other leading EDR tools, and it integrates well with Jamf MDM. The compliance telemetry, log forwarding, and USB device management included as part of Jamf Protect provide a good return on investment. Jamf Protect has had a positive impact on my organization, as it has been one of the best tools that protects against malware. It offers better detection of malware, reducing downtime and risk to our network by approximately 30 to 50 percent. Implementing it is straightforward, although there can be a steep learning curve in general, especially for less technical users. The competitive pricing included in the business package is great, and compliance with our security standards has been maintained.
SR
Group CIO at Thal Industries Corporation Ltd
Have maintained strong endpoint protection through behavioral analysis and daily monitoring
I previously mentioned that Kaspersky Endpoint Security for Business doesn't have built-in DLP, which was a concern. I think they could add it in the future; however, antivirus cannot provide a proper DLP solution, but they can offer a mix of DLP, similar to Trend Micro Apex One, which provides some sort of DLP file management. Nonetheless, we need a proper DLP solution such as Forcepoint or Symantec, whichever suits us. We'll be conducting performance evaluation in the next quarter while working on other projects. More value means a better GUI, user interface, and comprehensive reporting capabilities. In Sophos, we receive a daily system-generated report about what is happening, plus an alert system. The reporting system in Trend Micro is also excellent; I receive an email every day at 10:00 AM with a report for the last 24 hours.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
University
12%
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
8%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise49
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise12
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise27
Large Enterprise33
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Jamf Protect?
Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What is your experience regarding pricing and costs for Jamf Protect?
The pricing, setup cost, and licensing have been very effective. Jamf Protect includes a number of features that othe...
What needs improvement with Jamf Protect?
The first thing I would like to improve is Jamf's technical assessment on any product. When we were talking with Jamf...
What needs improvement with Kaspersky Endpoint Security?
Kaspersky Endpoint Security for Business does not have encryption tools. It uses the Windows BitLocker tool, which is...
What is your experience regarding pricing and costs for Kaspersky Endpoint Security for Business?
The pricing and licensing cost of Kaspersky Endpoint Security is cheaper compared to Trend Micro.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Kaspersky Work Space Security, Kaspersky Endpoint Security
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
ACMS, Arqiva, Pakistan International Airlines, RAO UES
Find out what your peers are saying about Jamf Protect vs. Kaspersky Next XDR Optimum and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.