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Interfacing Technologies Enterprise Process Center vs KiSSFLOW comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Interfacing Technologies En...
Ranking in Business Process Management (BPM)
35th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
BI (Business Intelligence) Tools (29th), GRC (21st), Quality Management Software (18th), Document Management Software (19th)
KiSSFLOW
Ranking in Business Process Management (BPM)
8th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Business Performance Management (6th), Rapid Application Development Software (15th), Low-Code Development Platforms (10th)
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Interfacing Technologies Enterprise Process Center is 0.1%, up from 0.0% compared to the previous year. The mindshare of KiSSFLOW is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

SantoshKulkarni1 - PeerSpot reviewer
A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities
I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.
Julius Jagdon - PeerSpot reviewer
The tool is intuitive to use and, through automation, has been a real time-saver
When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
"The most valuable feature is the performance."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"The best thing about Kissflow is its user-friendliness."
"I like the forms which help us to get information."
"The support team responds fast."
"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
"The user interface is very, very good."
"The best thing about KiSSFLOW is that we can do virtual approvals."
 

Cons

"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
"KiSSFLOW needs to improve its integration."
"There is a lag in the delay between API calls."
"Sometimes some notifications don't appear on the mobile app."
"In future releases, it would be interesting to have a repository or portal within KiSSFLOW where users can interact with the KiSSFLOW community."
"If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"Some of the tool's fields only accept certain types of text. The input fields are inflexible."
"One area where I believe Kissflow can be improved is customization."
 

Pricing and Cost Advice

"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."
"The product costs $15 per user per month."
"Kissflow's licensing cost is lower than other products. However, the contract has changed with the second version they have given us, which is the low-code one."
"This is an affordable product and everything is included in the subscription."
"The license is very expensive."
"Your company must subscribe to the solution if you create a business account."
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862,543 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Computer Software Company
10%
Government
9%
Wholesaler/Distributor
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Interfacing Technologies Enterprise Process Center?
One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processe...
What needs improvement with Interfacing Technologies Enterprise Process Center?
While we have yet to explore the tool's capabilities fully, I can't think of any immediate drawbacks. However, on the process mining side, there's potential for improvement to gain deeper insights ...
What is your primary use case for Interfacing Technologies Enterprise Process Center?
We use the solution for finance processes, specifically for accounts payable and accounts receivable.
What do you like most about KiSSFLOW?
The best thing about Kissflow is its user-friendliness.
What is your experience regarding pricing and costs for KiSSFLOW?
The license is very expensive. However, there are no additional costs to the standard license.
What needs improvement with KiSSFLOW?
One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the...
 

Comparisons

No data available
 

Also Known As

Enterprise Process Center
No data available
 

Overview

 

Sample Customers

Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange
KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
Find out what your peers are saying about Interfacing Technologies Enterprise Process Center vs. KiSSFLOW and other solutions. Updated: July 2025.
862,543 professionals have used our research since 2012.