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Insights Hub vs Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Insights Hub
Ranking in AWS Marketplace
10th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Ubuntu 20 (Ubuntu 20.04 LTS...
Ranking in AWS Marketplace
488th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

PT
OT Expert at a manufacturing company with 10,001+ employees
Energy dashboards have given us clear cost insights and guide data driven production decisions
I hope Insights Hub can support a UMS idea and solution in the future. If we have a UMS hub or data center, Insights Hub could integrate with our database, allowing us to share one data center regardless of whether it is our MES system, SCADA system, or Insights Hub, which would be more efficient for a global company. Insights Hub could connect to our UMS data center, which would eliminate the need to rebuild a connection between the shop floor and Insights Hub. Additionally, Insights Hub could support MES functions, allowing us to integrate with the production line and transfer the ERP order from the ERP to our shop floor, thus helping the ERP be more efficient. This would include performing a buy-off from the shop floor to the ERP and adjusting the production plan for the ERP production order for greater efficiency in our production planning. I hope we can achieve MES functions in an IoT solution such as Insights Hub. One point I am not so satisfied with regarding Insights Hub is the gateway, which I believe runs on a Linux or Unix OS but does not display well for our end-users. This requires us to ask for help and support from our IT department as we cannot perform what we can do with a Windows device, such as RDP to the gateway and monitor any issues inside. Sometimes we do not know the issue exactly and have to check the log, which is very complex for the end-user.
Azam S M - PeerSpot reviewer
Infrastructure Lead at Danat Fz LLC
Container workloads have run reliably and now support secure, customizable services
It is important that Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages has long-term support for mission-critical operations, because there are applications which need to be updated if we are going with a newer version. I do not see areas for improvement in Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages because it satisfies our requirements. Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages is 99% stable and reliable. It is not our primary OS; we are using it for specific services for containers and specific services. We have also introduced AI into the platform. For example, if an updated version of Redis is available, that updated version will not be available in Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages repository. In that case, we have to pull it directly from the Redis servers and install it manually for it to work for us. I give this product a rating of 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Insights Hub is a good IoT solution and cloud solution, with easy to normal implementation difficulty for a company, and it can provide some help for our company to do modifications or adjustments."
"Insights Hub has provided significant positive impact to my organization, including 30 to 50 percent faster incident resolution, fewer SEV one outages, reduced alert fatigue by 20 to 30 percent, better SLA compliance, and increased customer satisfaction."
"Given that great variety and diversity of machines, the main characteristic of Insights Hub is that it allows me to talk to that diversity of machines, and therefore I can extract data from them and monitor my plant without needing to use additional developments or additional configurations."
"Insights Hub is an overall major good framework for everybody to monitor the shop floor."
"Regarding value for money, organizations that provide services typically use Ubuntu as their primary OS, which is secure, compatible, and developer-friendly, allowing our DevOps team to utilize it effectively for daily deployments and configurations."
"Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages is easy to learn, which is my favorite part about it, as the commands are very easy."
 

Cons

"Insights Hub has a connection with Grafana, but I would like it to be improved."
"The learning curve is steep as it requires skill to fully utilize and is not very beginner-friendly, and querying can be complex."
"As of now, Insights Hub is an under-developed platform, so there is no organization-level impact."
"One point I am not so satisfied with regarding Insights Hub is the gateway, which I believe runs on a Linux or Unix OS but does not display well for our end-users."
"There are a few applications that are not easy to deploy on Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages, so we need to have some workarounds for that."
"Despite mentioning many advantages, an area for improvement in Ubuntu is its application support, as it lacks many GUI-friendly applications that are available on Windows or macOS, which limits usability for tasks requiring specific software."
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Top Industries

By visitors reading reviews
Insurance Company
64%
Construction Company
11%
Comms Service Provider
5%
Outsourcing Company
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
No data available
 

Questions from the Community

What needs improvement with Insights Hub?
Insights Hub has a connection with Grafana, but I would like it to be improved.
What is your primary use case for Insights Hub?
Insights Hub is used for monitoring equipment in the plant, mainly for OEE calculation. Within Insights Hub, Mendix has an application called OEE Hub, which allows me to connect the machines to the...
What is your experience regarding pricing and costs for Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages?
We are going with the open source version and are not purchasing Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages.
What needs improvement with Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages?
There are a few applications that are not easy to deploy on Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages, so we need to have some workarounds for that. For example, certain appli...
 

Comparisons

 

Overview

Find out what your peers are saying about Insights Hub vs. Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.