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Insights Hub vs Sophos Cybersecurity as a Service comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Insights Hub
Ranking in AWS Marketplace
8th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Sophos Cybersecurity as a S...
Ranking in AWS Marketplace
5th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the AWS Marketplace category, the mindshare of Insights Hub is 0.2%, down from 5.7% compared to the previous year. The mindshare of Sophos Cybersecurity as a Service is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AWS Marketplace Mindshare Distribution
ProductMindshare (%)
Sophos Cybersecurity as a Service0.2%
Insights Hub0.2%
Other99.6%
AWS Marketplace
 

Featured Reviews

PT
OT Expert at a manufacturing company with 10,001+ employees
Energy dashboards have given us clear cost insights and guide data driven production decisions
I hope Insights Hub can support a UMS idea and solution in the future. If we have a UMS hub or data center, Insights Hub could integrate with our database, allowing us to share one data center regardless of whether it is our MES system, SCADA system, or Insights Hub, which would be more efficient for a global company. Insights Hub could connect to our UMS data center, which would eliminate the need to rebuild a connection between the shop floor and Insights Hub. Additionally, Insights Hub could support MES functions, allowing us to integrate with the production line and transfer the ERP order from the ERP to our shop floor, thus helping the ERP be more efficient. This would include performing a buy-off from the shop floor to the ERP and adjusting the production plan for the ERP production order for greater efficiency in our production planning. I hope we can achieve MES functions in an IoT solution such as Insights Hub. One point I am not so satisfied with regarding Insights Hub is the gateway, which I believe runs on a Linux or Unix OS but does not display well for our end-users. This requires us to ask for help and support from our IT department as we cannot perform what we can do with a Windows device, such as RDP to the gateway and monitor any issues inside. Sometimes we do not know the issue exactly and have to check the log, which is very complex for the end-user.
SR
Director at a outsourcing company with 1,001-5,000 employees
Integrated defenses have enabled rapid ransomware prevention and streamlined incident response
Sophos Cybersecurity as a Service is a mature platform with strong endpoint protection, MDR, and integrated security capabilities. However, areas exist where it can continue to evolve. I see opportunities around AI-driven automation, cloud-native security, identity protection, third-party integrations, executive reporting, and proactive risk management. Sophos already provides a strong integrated security platform with MDR, XDR, endpoint protection, and firewall integration. The next evolution is to become even more predictive and autonomous. I would like to see deeper AI-driven response automation, enhanced cloud and identity threat detection, broader third-party integrations, executive-focused risk dashboards, automated compliance mapping, and continuous external attack surface management. These enhancements would not only improve security outcomes but also help CISOs better demonstrate cyber risk reduction and business value. To make it a ten, I would like to see cloud-native workload protection and identity security deeper compared with some specialized competitors. Some enterprises with highly customized SOCs may prefer broader native integration and automation available from platforms such as Microsoft, Palo Alto Networks, or CrowdStrike. Further enhancement in executive reporting and exposure management capabilities is also needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Given that great variety and diversity of machines, the main characteristic of Insights Hub is that it allows me to talk to that diversity of machines, and therefore I can extract data from them and monitor my plant without needing to use additional developments or additional configurations."
"Insights Hub has provided significant positive impact to my organization, including 30 to 50 percent faster incident resolution, fewer SEV one outages, reduced alert fatigue by 20 to 30 percent, better SLA compliance, and increased customer satisfaction."
"Insights Hub is an overall major good framework for everybody to monitor the shop floor."
"Insights Hub is a good IoT solution and cloud solution, with easy to normal implementation difficulty for a company, and it can provide some help for our company to do modifications or adjustments."
"This solution helps them to maintain their uptime and ensure business continuity 100%, which is a very good thing."
"Sophos Cybersecurity as a Service has positively impacted our organization by being very beneficial for our business and serving as a valuable income source."
"Since the day we started using Sophos Cybersecurity as a Service MDR, there has not been a single incident."
"Sophos Heartbeat and the Sophos AI-driven ransomware protection for Sophos Cybersecurity as a Service are significant benefits."
"Sophos Cybersecurity as a Service has positively impacted my organization by simplifying cybersecurity operations while improving our ability to detect and respond to threats."
"Enhanced Threat Hunting and Forensics help my organization address cyberattacks."
"Since using Sophos Cybersecurity as a Service, I have seen measurable improvements such as faster incident response, fewer successful attacks, and significant efficiency gains for IT teams, with independent evaluations showing near-perfect detection rates and response times under two minutes, translating directly into saved hours and reduced risk."
"Support comes not only on problems in terms of security, but also on other matters such as concerns, questions, or inquiries about the license and inquiries about the best way to deploy it."
 

Cons

"As of now, Insights Hub is an under-developed platform, so there is no organization-level impact."
"The learning curve is steep as it requires skill to fully utilize and is not very beginner-friendly, and querying can be complex."
"One point I am not so satisfied with regarding Insights Hub is the gateway, which I believe runs on a Linux or Unix OS but does not display well for our end-users."
"Insights Hub has a connection with Grafana, but I would like it to be improved."
"In terms of improvement, Sophos testing after implementation is quite difficult."
"Sophos Cybersecurity as a Service is continuously consuming more resources, which leads to slower PC performance, so reducing resource consumption would be better for both Sophos products and our sales."
"There are a few areas where Sophos Cybersecurity as a Service could be improved."
"The disadvantages of Sophos Cybersecurity as a Service include that the support, specifically after-sales support, needs to be improved."
"The issue is that I am mentioning the need for more education because customers are using the solution, but I do not think they are maximizing the use or the functionalities of the solution."
"Unfortunately, Sophos Cybersecurity as a Service doesn't provide that kind of visibility into what software or tools are installed on a particular system."
"Sophos Cybersecurity as a Service could be improved by adding features such as patch management and file encryption, as these are currently missing."
"To make it a ten, I would like to see cloud-native workload protection and identity security deeper compared with some specialized competitors."
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Top Industries

By visitors reading reviews
Insurance Company
67%
Construction Company
12%
Comms Service Provider
4%
Manufacturing Company
2%
Construction Company
37%
Comms Service Provider
10%
Outsourcing Company
9%
Security Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business15
Large Enterprise3
 

Questions from the Community

What needs improvement with Insights Hub?
Insights Hub has a connection with Grafana, but I would like it to be improved.
What is your primary use case for Insights Hub?
Insights Hub is used for monitoring equipment in the plant, mainly for OEE calculation. Within Insights Hub, Mendix has an application called OEE Hub, which allows me to connect the machines to the...
What needs improvement with Sophos Cybersecurity as a Service?
The R&D team is very good in doing their task and continuously conducting research. I cannot comment on what could be added in future updates of Sophos Cybersecurity as a Service that they need...
What is your primary use case for Sophos Cybersecurity as a Service?
I want to discuss the experience with Sophos Cybersecurity as a Service products. I have familiarity with the service in general, but I do not have specific experience with Sophos. Sophos Cybersecu...
What advice do you have for others considering Sophos Cybersecurity as a Service?
Most of our customers are very cautious about the data that they are keeping, so they prefer buying Sophos Cybersecurity as a Service directly from Sophos or third-party vendors to building their i...
 

Overview

Find out what your peers are saying about Insights Hub vs. Sophos Cybersecurity as a Service and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.