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IBM X-Force Exchange vs ZeroFOX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM X-Force Exchange
Ranking in Threat Intelligence Platforms
13th
Average Rating
8.2
Reviews Sentiment
8.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
ZeroFOX
Ranking in Threat Intelligence Platforms
8th
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
Digital Risk Protection (2nd)
 

Mindshare comparison

As of July 2025, in the Threat Intelligence Platforms category, the mindshare of IBM X-Force Exchange is 1.6%, down from 2.2% compared to the previous year. The mindshare of ZeroFOX is 4.3%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Threat Intelligence Platforms
 

Featured Reviews

JohnTamakloe - PeerSpot reviewer
A threat intelligence platform aiming to enhance its intelligence
It falls under the category of AI-embedded threat intelligence, which makes detection more efficient by reducing the rate of false positives and improving the overall detection rate. When the threat intelligence alone doesn’t provide enough information, we use other methods to verify the threat. For example, IBM has its threat intelligence team and tools. If the threat intelligence doesn’t yield much information, the tool has a framework that can identify suspicious activity. We then use our judgment and experience to implement compensating controls, whether for a potentially malicious patch, IP address, or any other threat. Customers benefit from it, even if they’re not directly integrating it. Through our service, they receive the benefits of the integration. Overall, I rate the solution a nine out of ten.
AS
Efficiently identify and address online threats with timely alerts and thorough takedown capabilities
The most valuable features are its threat intel platform, which provides the latest trends and indicators of compromise (IOCs) that I can act on. I quickly obtain data, such as leaked email IDs and passwords, from the ZeroFOX ( /products/zerofox-reviews ) portal or the threat intel portal when required. The platform's GUI-based features stand out and provide thorough takedown capabilities for domains, social media accounts, and phishing numbers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's quite integratable so you can actually integrate and get IP malware and URL information. It also gives you some form of intelligence into what you're trying to investigate or what you're trying to understand."
"The most valuable feature is you have the expertise of human experience directly involved. There is a team of experts."
"This product has helped to increase staff productivity."
"The best thing about the tool is that its backend team is pretty good and has a strong engineering team."
"I rate ZeroFOX a ten overall."
"ZeroFOX has no language limitations. It can detect many languages."
 

Cons

"We would like to have more AI capabilities to detect threats and improve its productivity from a cybersecurity standpoint."
"I would like to see better integration with other systems, solutions, and vendors."
"You have to look for the new information from X-Force. X-Force will provide it but you have to look for it. We need clearer visibility."
"ZeroFOX needs improvement in handling duplicate alerts. If an alert on a domain, such as abcd.com, has not been addressed or is still in progress, similar new alerts are not combined into a single incident."
"ZeroFOX is not configured to grab the information automatically, including the news."
"Social media takedowns are a major issue. The takedowns should not take more than two to three hours."
 

Pricing and Cost Advice

"One of the fastest ways to cut costs is reducing staff, and this product can reduce staff by 70 percent."
"Cost is clearly a consideration, but the important thing is what we do with the data and how we protect it."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
15%
Educational Organization
6%
Healthcare Company
6%
Financial Services Firm
18%
Computer Software Company
16%
Government
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your primary use case for IBM X-Force?
It's a threat intelligence platform, and we aim to enhance its intelligence by integrating additional security solutions.
What advice do you have for others considering IBM X-Force?
It falls under the category of AI-embedded threat intelligence, which makes detection more efficient by reducing the rate of false positives and improving the overall detection rate. When the threa...
What do you like most about ZeroFOX?
The best thing about the tool is that its backend team is pretty good and has a strong engineering team.
What is your experience regarding pricing and costs for ZeroFOX?
Based on my observations, ZeroFOX is moderately priced. It's neither highly expensive nor very cheap. The pricing depends on the licensed services, such as takedowns or dark data services, chosen.
What needs improvement with ZeroFOX?
ZeroFOX needs improvement in handling duplicate alerts. If an alert on a domain, such as abcd.com, has not been addressed or is still in progress, similar new alerts are not combined into a single ...
 

Also Known As

X-Force Exchange, X-Force
LookingGlass Manage Intelligence, VigilanteATI
 

Overview

 

Sample Customers

Information Not Available
Royal Farms, Hootsuite, BAE Systems, True Citrus
Find out what your peers are saying about IBM X-Force Exchange vs. ZeroFOX and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.