IBM WebSphere Message Broker vs Zenoss Cloud comparison

IBM and Zenoss are both solutions in the Application Infrastructure category. IBM is ranked #16 with an average rating of 8.0, while Zenoss is ranked #30. IBM holds a 2.0% mindshare in AIS, compared to Zenoss’s 0.5% mindshare. Additionally, 84% of IBM users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

IBM WebSphere Message Broker

Read 13 IBM WebSphere Message Broker reviews

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65 Comparison Views

84% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

66 Views
23 Comparison Views

100% willing to recommend

IBM WebSphere Message Broker

Zenoss Cloud

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Executive SummaryUpdated on Mar 5, 2025

Zenoss Cloud and IBM WebSphere Message Broker compete in the IT environment management category. Zenoss Cloud tends to have the upper hand due to its faster deployment process and strong customer support, which contribute to higher user satisfaction.

Features: Zenoss Cloud focuses on performance monitoring, predictive analytics, and quick integration. IBM WebSphere Message Broker specializes in message routing, transformation, and data integration.

Room for Improvement: Zenoss Cloud could enhance its data integration features and expand its set of analytical tools. Additional customization options would also be beneficial. IBM WebSphere Message Broker requires simplified deployment processes and more intuitive interfaces. Enhancing scalability options without complex overhead could also improve the offering.

Ease of Deployment and Customer Service: Zenoss Cloud offers streamlined deployment with exceptional customer service, making integration efficient. IBM WebSphere Message Broker has a complex setup that requires specialized skills, though it provides comprehensive support resources.

Pricing and ROI: Zenoss Cloud features competitive pricing with a quicker ROI due to lower initial costs. IBM WebSphere Message Broker, though more expensive initially, offers significant long-term value through its extensive features and robust infrastructure.

To learn more, read our detailed IBM WebSphere Message Broker vs. Zenoss Cloud Report (Updated: June 2025).

Buyer's Guide

IBM WebSphere Message Broker vs. Zenoss Cloud

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM WebSphere Message Broker

Ranking in Application Infrastructure

16th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Enterprise Service Bus (ESB) (8th)

Zenoss Cloud

Ranking in Application Infrastructure

30th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Event Monitoring (14th), Network Monitoring Software (77th), Server Monitoring (26th), IT Infrastructure Monitoring (51st), Container Monitoring (10th), Cloud Monitoring Software (39th), AIOps (24th)

Mindshare comparison

As of July 2025, in the Application Infrastructure category, the mindshare of IBM WebSphere Message Broker is 2.0%, up from 1.7% compared to the previous year. The mindshare of Zenoss Cloud is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Infrastructure

Featured Reviews

BrajendraKumar

Technical Architect at HCL Technologies

Offers large-sized business information processing with a time-saving setup and impressive stability

I primarily use two previews of the product for Dev and two for QA as part of the production process. Whatever tools our company is using, the cost of a license in IBM WebSphere Message Broker is about 80% of all these software or tools. The message routing capabilities satisfy workflow efficiency. The product supports message formats of XML, JSON, and SSID, which are around 24 KB to 50 KB in size. The solution supports communication protocols like STTP and TCP. Features like DataGraph need to be introduced in IBM WebSphere Message Broker. Some of the clients of our organization are using an outdated version of IBM WebSphere Message Broker for which the vendor doesn't provide direct support anymore. For the aforementioned version, our company professionals can solve the queries on their own without seeking support from IBM. During the installation of a prior version of IBM WebSphere Message Broker, sometimes I have to configure the failovers through the cluster, where issues arise, and I often seek help from the support team. The solution is being used by some medicine companies in our organization that receive sales orders from the EDR or JDE. I would not recommend the product to others as its becoming obsolete and they can rather choose a middleware solution from Amazon or Azure. But I would overall rate the product a nine out of ten.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has good integration."

"The most valuable feature of IBM WebSphere Message Broker is the ability to facilitate communication with legacy systems, offering a multitude of great capabilities. For example, if there is a mainframe system in place with a web service serving as the front end. In that case, the solution enables efficient protocol transformations to convert all request payloads into a format that the legacy systems can accept, rendering the integration and transformation processes seamless and highly effective."

"It has many interfaces and you can connect to any backend source that has another format, and convert it to the desired format."

"The transactions and message queuing are the most valuable features of the solution."

"Straightforward development and deployment."

"It's reliable for our day-to-day operations, ensuring fast and secure data integration across different systems."

"Message Broker is valuable because most of the applications are using MQ. Even in my current engagement, the few applications which I audit to onboard the bank are using MQ."

"It is a scalable solution...The setup is easy."

More IBM WebSphere Message Broker pros

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"The product offers good documentation that helps with initial training."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"The most valuable feature is the flexible discovery mechanism."

"It's easy to use."

Cons

"The installation configuration is quite difficult."

"As our business requirements evolve, we require more dynamic capabilities to adapt and scale our services accordingly."

"I know that Message Broker was a very tightly copied product with another IBM product, that is, IBM MQ. I would like to have a little bit more decoupling from the IBM MQ because it should not be a prerequisite for IBM WebSphere Message Broker usage."

"Today I probably wouldn't go for Message Broker because of the cost structure, support, and the whole ecosystem around IBM."

"Technical support is very slow and needs to be improved."

"The user interface is designed mainly for experts, much in the way a BPM or another integration tool is."

"Technical support is good but they could have a better response time."

"Stability and pricing are areas with shortcomings that need improvement."

More IBM WebSphere Message Broker cons

"There was a problem with Zenoss and storage monitoring."

"The AI aspect needs to improve."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"It would be ideal if the product offered sound alerts."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

Pricing and Cost Advice

"The solution is expensive."

"IBM software can be costly, but having a contract has helped manage and potentially lower costs over time."

"I feel with IBM, when you want certain functions or features, you have to continuously purchase add-ons. There are always additional fees."

"The solution is expensive."

"The price is very high and it's the main reason that we are searching for alternatives."

"This product is more expensive than competing products."

"IBM products are generally more stable and have more features, but also come at a greater cost."

"The licensing cost of IBM WebSphere Message Broker needs to be reduced"

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"It depends on the customer, what he wants."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

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Top Industries

By visitors reading reviews

Financial Services Firm

29%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Computer Software Company

20%

Financial Services Firm

13%

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for IBM WebSphere Message Broker?

IBM software can be costly, but having a contract has helped manage and potentially lower costs over time.

See all answers

What needs improvement with IBM WebSphere Message Broker?

There could be greater flexibility and agility in service creation for the product. As our business requirements evolve, we require more dynamic capabilities to adapt and scale our services accordi...

See all answers

What is your primary use case for IBM WebSphere Message Broker?

We use the product for exposing services at the application level, integrating with various architectures like WebSphere, and handling static service creation.

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

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IBM BPM vs IBM WebSphere Message Broker

Compared 11% of the time

Mule ESB vs IBM WebSphere Message Broker

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Product Reports

Buyer's Guide

IBM WebSphere Message Broker

June 2025

Download IBM WebSphere Message Broker product report

Buyer's Guide

Zenoss Cloud

June 2025

Download Zenoss Cloud product report

Also Known As

WebSphere Message Broker

Cloud Monitoring, Zenoss Service Dynamics

Overview

WebSphere Message Broker is an enterprise service bus (ESB) providing connectivity and universal data transformation for service-oriented architecture (SOA) and non-SOA environments. It allows businesses of any size to eliminate point-to-point connections and batch processing regardless of platform, protocol or data format.

IBM

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

WestJet, Blue Cross and Blue Shield of North Carolina, Sharp Corporation, Michelin Tire

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

IBM WebSphere Message Broker vs. Zenoss Cloud

June 2025

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