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IBM Trusteer vs IdentityMind comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Trusteer
Ranking in Fraud Detection and Prevention
11th
Average Rating
9.0
Reviews Sentiment
3.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IdentityMind
Ranking in Fraud Detection and Prevention
54th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Fraud Detection and Prevention category, the mindshare of IBM Trusteer is 2.8%, down from 4.0% compared to the previous year. The mindshare of IdentityMind is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Fraud Detection and Prevention
 

Featured Reviews

Olawale Ayuba - PeerSpot reviewer
AI and machine learning capabilities improve fraud management
For IBM Trusteer, one of the advantages is its AI and machine learning capabilities, which are very strong. The solution provides the ability to manage fraud in every session of a user, from login to logout of the user experience. It operates quickly and can intelligently cover a wide range of threats in the field. The Adaptive Authentication feature allows for frictionless operation for the user. Based on its AI intelligence and intelligence sets, it enables frictionless flow and only creates the need for further authentication based on what it has intelligently gathered about that session. Two different users will have different login experiences based on their history and behavioral analysis that tells the system whether to proceed with the transaction or pause it, protecting users from account takeovers or new account frauds. Integration is straightforward using JSON integration. It is easy to integrate with banking solutions or middleware solutions that financial institutions already have, both from the front end and back end. Whether it is a single-paged application or a multi-page application, there are different snippets and code bases for various types of integrations with back-end applications. IBM Trusteer captures customer ID and user ID at every session, enabling it to follow users through their journey through the banking application. It has its own real-time dashboard that allows fraud analysts to quickly make decisions about ongoing activities and determine whether to deny or allow transactions. It protects sensitive information of users through session and transaction-based monitoring, capturing CSID, customer ID, and user ID, enabling analysts to take swift, real-time action.
DB
Great third-party integrations, very stable and easy to set up
Some of the language around rules and integration can certainly be improved. Account creation rules and account creation flows were very helpful to me and very easy to understand, however, the management of transactions on the platform is not very good. The integration between the management of transactions and the management of account creation is quite low. I would love it if they could combine the two and make it a little bit more robust. Mostly the challenge that I faced is some of the limiting rules or some of the fraud-related checks or preventive measures that we were taking, if we could take that on the account creation side, the transaction side, it would not carry over. We would have to redo the same thing there. The number of rooms on the transaction side was fewer. What I want is deeper and better integration between a transaction and an actual account that's been created today. Let's say that I opened the details for the transaction to figure out something about it. The transaction is coming from a different geography. I want to know what's going on with it. If I could do that, I would ideally like to know who is doing the transaction without separately having to go and find this account through email search or whatever. Linkage between the two is pretty low and rules as well are not very integrated between the two. In terms of AML and transaction management use cases, they do aggregate transactions. For example, let's say over a period of one month I do five transactions. Their backend system knows how many transactions I've done, yet they don't expose that to me on the user's side. I cannot see that and report it. I have to do a calculation. If I'm the user, as in I'm the company that's using it, I have to run calculations on my side to figure out how much transaction has gone through.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features were pretty straightforward. I just used them as I went along with very little interference all the years that I have used it."
"They have a very wide variety of rules that allow you to integrate well."
"The automated checks are excellent."
 

Cons

"After a Windows update, it started acting up. It blocked several programs. It became inactive after the Windows update and I had to remove Trusteer, allowing my computer to go back to its norm."
"I would like them to make it as user-friendly as possible. Simplicity is what we need. Load and go."
"Some of the language around rules and integration can certainly be improved."
"The UI at first felt like it wasn't the easiest interface to interact with."
 

Pricing and Cost Advice

Information not available
"The SaaS model that we pay is what I know the cost for, and it's reasonable. It's about just under $1,000 or something per month. There is a certain number of users that you get free."
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Top Industries

By visitors reading reviews
Financial Services Firm
43%
Computer Software Company
14%
Manufacturing Company
9%
Insurance Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

No data available
 

Overview

 

Sample Customers

Banco Satander
Veem, Mercari, Fundbx, Binance, Huobi, Mezu, Montual
Find out what your peers are saying about IBM Trusteer vs. IdentityMind and other solutions. Updated: August 2025.
865,384 professionals have used our research since 2012.