IBM Tivoli Composite Application Manager vs OpenText Business Process Monitoring comparison

IBM and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. IBM is ranked #61, while OpenText is ranked #30 with an average rating of 9.0. IBM holds a 0.2% mindshare in APM, compared to OpenText’s 0.1% mindshare. Additionally, 50% of IBM users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

IBM Tivoli Composite Applic...

Read 2 IBM Tivoli Composite Application Manager reviews

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276 Comparison Views

50% willing to recommend

OpenText Business Process M...

Read 6 OpenText Business Process Monitoring reviews

335 Views
165 Comparison Views

100% willing to recommend

IBM Tivoli Composite Applic...

OpenText Business Process M...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

IBM Tivoli Composite Application Manager and OpenText Business Process Monitoring compete in the business process monitoring space. IBM Tivoli Composite Application Manager generally has the upper hand in support, while OpenText Business Process Monitoring is better known for user-friendly features.

What features are offered by IBM Tivoli Composite Application Manager in comparison to OpenText Business Process Monitoring?

IBM Tivoli Composite Application Manager offers comprehensive real-time monitoring, diagnostic capabilities, and integration with IBM solutions. OpenText Business Process Monitoring provides an intuitive design, automation features that enhance workflow efficiency, and ease of use.

What areas of improvement can be found in IBM Tivoli Composite Application Manager in comparison to OpenText Business Process Monitoring?

IBM Tivoli Composite Application Manager needs a more user-friendly interface, faster customer support, and better reporting tools. OpenText Business Process Monitoring could benefit from more robust integration options, advanced analytics, and better performance for large-scale deployments.

How is the ease of deployment and customer service of IBM Tivoli Composite Application Manager in comparison to OpenText Business Process Monitoring?

IBM Tivoli Composite Application Manager is complex to deploy, requiring technical expertise and time. Its customer service is responsive but sometimes slow. OpenText Business Process Monitoring has a straightforward deployment process and responsive customer service, though support may be slightly delayed during peak times.

What setup costs and ROI can be seen with IBM Tivoli Composite Application Manager in comparison to OpenText Business Process Monitoring?

IBM Tivoli Composite Application Manager is more expensive but provides a solid ROI through comprehensive monitoring capabilities. OpenText Business Process Monitoring offers competitive pricing and quicker ROI because of its efficiency-enhancing features.

To learn more, read our detailed IBM Tivoli Composite Application Manager vs. OpenText Business Process Monitoring Report (Updated: June 2025).

Buyer's Guide

IBM Tivoli Composite Application Manager vs. OpenText Business Process Monitoring

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Tivoli Composite Applic...

Ranking in Application Performance Monitoring (APM) and Observability

61st

Average Rating

6.6

Reviews Sentiment

4.3

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

30th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of IBM Tivoli Composite Application Manager is 0.2%, up from 0.2% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Christian Campos

Sales manager at Prodeo Innovation

Integrates well with IBM technologies, but it's outdated and lacks essential features

Implementing synthetic monitoring for our Internet banking site has been challenging. The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively. I have concerns about the complexity of the tool and the challenges in managing it effectively. The support provided is not satisfactory, and the specialists available lack sufficient training and expertise in using the tool.

Read full review

Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is very stable. We never had any issues with stability."

"IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used."

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"The stability has been very good over the years."

Cons

"The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively."

"The user interface was not good."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"The solution should offer better integration with other tools from a service management perspective."

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

Pricing and Cost Advice

"I would rate the pricing a nine to ten. It is very expensive."

"On a three-year license package, it was a good deal."

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Top Industries

By visitors reading reviews

Financial Services Firm

37%

Government

Healthcare Company

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

What needs improvement with Micro Focus Business Process Monitor?

The current challenges surprised me. It doesn't have SNMP, the standard communication protocol for sending alerts. It's still using SNMP version one, which surprised everyone and required extra pro...

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What is your primary use case for Micro Focus Business Process Monitor?

We wanted to have synthetic monitoring transactions in place, and we have used it for a while with previous tools. It’s basically Topaz or HP, then Micro Focus, and now it’s OpenText. We used it fo...

See all answers

What advice do you have for others considering Micro Focus Business Process Monitor?

I would recommend it to other users because I know the pros and cons. The cons are something we can take care of. We’ll be able to cover off the risk because I know the things now. But the pros are...

See all answers

Comparisons

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Compared 36% of the time

IBM Instana Observability vs IBM Tivoli Composite Application Manager

Compared 24% of the time

Catchpoint vs IBM Tivoli Composite Application Manager

Compared 21% of the time

IBM Application Performance Management vs IBM Tivoli Composite Application Manager

Compared 19% of the time

More IBM Tivoli Composite Application Manager Competitors

Dynatrace vs OpenText Business Process Monitoring

Compared 100% of the time

More OpenText Business Process Monitoring Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

June 2025

IBM Tivoli Composite Application Manager report

Download IBM Tivoli Composite Application Manager product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

June 2025

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Also Known As

Tivoli Composite Application Manager

Micro Focus Business Process Monitor, HPE Business Process Monitor

Overview

IBM Tivoli Composite Application Manager for Application Diagnostics on z/OS manages real-time problem detection, analysis, and repair to help maintain the availability, performance and general health of on-demand composite applications. it can gain in-depth diagnostic information for specific application requests to identify the root cause of problems. This software provides a consistent way to manage composite applications throughout Java EE application environments. Set alerts to help detect and fix potentially troublesome situations before they affect users. It can resolve performance issues faster and reduce downtime costs.

IBM

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

Sample Customers

Michelin Tire Corp

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Buyer's Guide

IBM Tivoli Composite Application Manager vs. OpenText Business Process Monitoring

June 2025

Free Report: IBM Tivoli Composite Application Manager vs. OpenText Business Process Monitoring

Find out what your peers are saying about IBM Tivoli Composite Application Manager vs. OpenText Business Process Monitoring and other solutions. Updated: June 2025.

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