IBM Instana Observability vs Oracle Real User Experience Insight comparison

IBM and Oracle are both solutions in the Application Performance Monitoring (APM) and Observability category. IBM is ranked #41 with an average rating of 8.0, while Oracle is ranked #31 with an average rating of 10.0. IBM holds a 0.6% mindshare in APM, compared to Oracle’s 0.1% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.

IBM Instana Observability

Read 3 IBM Instana Observability reviews

750 Views
750 Comparison Views

100% willing to recommend

Oracle Real User Experience...

Read 5 Oracle Real User Experience Insight reviews

388 Views
384 Comparison Views

100% willing to recommend

IBM Instana Observability

Oracle Real User Experience...

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Executive SummaryUpdated on Aug 10, 2025

Oracle Real User Experience Insight and IBM Instana Observability compete in performance monitoring and user experience analysis. IBM Instana Observability seems to have the upper hand due to its more comprehensive features and higher user satisfaction.

Features: Oracle focuses on user journey tracking and deep transaction analysis. IBM offers real-time monitoring, AI-driven insights, and a broad approach to performance management.

Ease of Deployment and Customer Service: IBM provides a straightforward deployment with automation and integration options. Its customer service is proactive. Oracle requires a more involved setup process.

Pricing and ROI: Oracle is cost-effective for user experience data, but ROI is limited by its narrower focus. IBM's initial costs are higher, but ROI is greater due to its extensive functionality and efficiency gains.

To learn more, read our detailed IBM Instana Observability vs. Oracle Real User Experience Insight Report (Updated: July 2025).

Buyer's Guide

IBM Instana Observability vs. Oracle Real User Experience Insight

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Instana Observability

Ranking in Application Performance Monitoring (APM) and Observability

41st

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle Real User Experience...

Ranking in Application Performance Monitoring (APM) and Observability

31st

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of IBM Instana Observability is 0.6%, up from 0.2% compared to the previous year. The mindshare of Oracle Real User Experience Insight is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Tomas Kim

Managing Director at BA Solutions

Not expensive and offers good performance

The most valuable feature of the solution is performance. A one-vendor solution serves as a good feature of the tool. In the IT industry, the IT support team has lots of vendors to contact. DB monitoring is done by one company, while WaaS monitoring is done by another and done by another company, which makes it really complicated for the IT team concerned about the security levels. The tool's main feature is that it is a one-vendor solution. The analysis done by the tool is a good feature. The tool is used as an open-source tool. The tool is growing, and new features are being added to the product.

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AKM Rezaul Karim

Deputy General Manager at Thakral

Provides you with powerful analysis of your network and business infrastructure

There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has a one-second resolution, giving you the status of your application within one second."

"The most valuable feature of the solution is performance."

"The most valuable features of IBM Instana are its quick data collection and analytics after installing the agent."

"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."

"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."

"The most valuable feature is the ability to Drill down to webpage actions."

"ORUEI lets you create a dashboard that shows you insight into the user experience."

Cons

"The product's initial setup phase is not very easy."

"The solution should include log management and improve reporting and integration with Cognos."

"One area that requires improvement is related to the automation part, specifically automated actions like sending SMS."

"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."

"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."

"The application resource usage has increased due to using RUEI."

"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."

Pricing and Cost Advice

"The solution's pricing is reasonable compared to that of its competitors like Dynatrace."

"The tool's cost is normal as per the market. The tool is not expensive."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

Hospitality Company

Financial Services Firm

27%

Computer Software Company

13%

Comms Service Provider

12%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for IBM Instana Observability?

The tool's cost is normal as per the market. The tool is not expensive.

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What needs improvement with IBM Instana Observability?

The tool should offer more LDR AI models. The monitoring is just a status, but the next level of a monitoring solution is to prevent an accident or stop an accident status. The solution should be t...

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What is your primary use case for IBM Instana Observability?

Before IBM, I ordered our company's engineer to have a look at the tool and test it. I think it was two years ago, the transfer to IBM happened in our company. At the beginning, IBM Instana Observa...

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What do you like most about Oracle Real User Experience Insight?

The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains op...

See all answers

What needs improvement with Oracle Real User Experience Insight?

See all answers

What advice do you have for others considering Oracle Real User Experience Insight?

I would rate it nine out of 10.

See all answers

Comparisons

Elastic Observability vs IBM Instana Observability

Compared 27% of the time

Grafana vs IBM Instana Observability

Compared 14% of the time

Splunk Observability Cloud vs IBM Instana Observability

Compared 10% of the time

Azure Monitor vs IBM Instana Observability

Compared 10% of the time

Dynatrace vs IBM Instana Observability

Compared 9% of the time

More IBM Instana Observability Competitors

AWS X-Ray vs Oracle Real User Experience Insight

Compared 52% of the time

Dynatrace vs Oracle Real User Experience Insight

Compared 48% of the time

More Oracle Real User Experience Insight Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

August 2025

Download IBM Instana Observability product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

August 2025

Oracle Real User Experience Insight report

Download Oracle Real User Experience Insight product report

Also Known As

No data available

Oracle Real User Experience Insight, Oracle RUEI

Overview

IBM Instana Observability offers real-time application monitoring and management, designed for automation and intelligence on modern cloud-based environments.

IBM Instana Observability provides deep visibility into application performance, empowering businesses with automated root cause analysis and intelligent alerts to optimize cloud-native applications. It captures and visualizes comprehensive health metrics to enhance operational efficiency across distributed systems, making it an invaluable tool for IT and DevOps teams seeking to improve application reliability and performance.

What are the key features of IBM Instana Observability?

Automatic Discovery: Identifies application components and dependencies without manual configuration.
Real-Time Monitoring: Delivers live data for instant visibility across application metrics.
AI-Powered Root Cause Analysis: Quickly pinpoints issues to reduce downtime and enhance user experience.
Intelligent Alerts: Provides actionable insights, minimizing false alarms.
Seamless Integration: Easily integrates with popular DevOps tools.

What benefits should users look for when evaluating IBM Instana Observability?

Increased Productivity: Reduces manual monitoring efforts, enhancing team efficiency.
Enhanced Performance: Improves application responsiveness and user satisfaction.
Cost Efficiency: Optimizes resource allocation, leading to reduced operational costs.
Scalable Solutions: Adapts to growing business needs, ensuring long-term value.
Detailed Insights: Offers granularity in monitoring, aiding in swift decision-making.

IBM Instana Observability is widely adopted across industries like finance, healthcare, and retail, addressing specific challenges in each sector. In finance, it helps manage high-volume transactions with minimal latency. Healthcare benefits from its compliance support and reliable data monitoring. Retail industries utilize it for maintaining seamless customer interactions and operational uptime, ensuring business continuity and customer satisfaction.

IBM

Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

Oracle

Sample Customers

Information Not Available

Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee

Buyer's Guide

IBM Instana Observability vs. Oracle Real User Experience Insight

July 2025

Free Report: IBM Instana Observability vs. Oracle Real User Experience Insight

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