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IBM App Connect vs Jitterbit Harmony comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
IBM App Connect enhances efficiency and ROI with centralized integrations, requiring expertise for long-term success across various sectors.
Sentiment score
7.2
Jitterbit Harmony improves data integration efficiency, reduces costs, automates tasks, requires less training, and enhances performance, providing high ROI.
 

Customer Service

Sentiment score
6.6
IBM App Connect support is responsive and competent, but inconsistencies and delays exist, especially in non-urgent and local support.
Sentiment score
8.8
Customers commend Jitterbit Harmony support for its responsive, efficient service, detailed guidance, knowledgeable staff, and extensive resources.
When opening a ticket with the global team, problems are resolved promptly and effectively.
The technical support from IBM is good.
 

Scalability Issues

Sentiment score
7.4
IBM App Connect is praised for scalability in cloud and container environments, with suggestions for improved administration features.
Sentiment score
7.8
Users find Jitterbit Harmony reliable and efficient, with smooth implementation and consistent performance for expanding data integration needs.
IBM App Connect demonstrates good scalability.
I would rate the scalability of IBM App Connect as nine out of ten.
 

Stability Issues

Sentiment score
7.5
IBM App Connect is stable, with high reliability, though occasional issues arise from environment, configuration, or resource management.
Sentiment score
6.3
Users praise Jitterbit Harmony for its stability, reliability, ability to handle large data, and strong support, boosting user confidence.
IBM App Connect occasionally crashes for various reasons, requiring problem-solving intervention.
 

Room For Improvement

IBM App Connect users seek improved logging, interface enhancements, better community support, and simpler, more cost-effective version transitions.
Users find Jitterbit Harmony needing faster processing, improved support, better integration, stability, clearer documentation, competitive pricing, simpler setup, and regular updates.
I find it particularly good for on-premises and now cloud use.
Version 13 includes around 200 features with cloud platform compatibility.
 

Setup Cost

IBM App Connect's annual pricing varies by transactions and partnership, with complexities and flexibility in setup and licensing.
Jitterbit Harmony provides flexible and cost-effective pricing for different integration needs, requiring direct consultation for customized quotes.
For insurance companies with simple JDBC connections, the process is straightforward.
 

Valuable Features

IBM App Connect excels with robust integration, user-friendly design, scalability, and flexibility for seamless, secure, and complex integrations.
Users praise Jitterbit Harmony's intuitive interface, powerful integration, seamless connectivity, drag-and-drop function, real-time sync, and pre-built connectors.
The features I find most valuable are message routing, message transformation, and protocol translation.
File operations are simple to execute, and converting between XML to JSON formats is effortless with IBM App Connect.
 

Categories and Ranking

IBM App Connect
Ranking in Cloud Data Integration
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
Jitterbit Harmony
Ranking in Cloud Data Integration
19th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Data Integration (35th), Workload Automation (18th), Integration Platform as a Service (iPaaS) (13th)
 

Mindshare comparison

As of June 2025, in the Cloud Data Integration category, the mindshare of IBM App Connect is 4.9%, up from 3.5% compared to the previous year. The mindshare of Jitterbit Harmony is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Data Integration
 

Featured Reviews

Emirhan Guven - PeerSpot reviewer
Transforms data efficiently and navigates licensing challenges with ease
The transition between version 12 and version 13 presents some challenges. While version 12 had approximately 10 features, version 13 includes around 200 features with cloud platform compatibility. The learning curve for developers moving from version 12 to 13 could be smoother. When using new components, better context explanations would be beneficial. In version 13, accessing new features requires connecting through a web browser, which can be challenging to understand. The explanation of new features could be more user-friendly.
Mohamed Abd Kader - PeerSpot reviewer
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…
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Use our free recommendation engine to learn which Cloud Data Integration solutions are best for your needs.
859,438 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
Computer Software Company
19%
Financial Services Firm
16%
Healthcare Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM App Connect?
I like the adapters. The adapters help us achieve scalability. If you want to connect to SAP, there's an adapter. Salesforce? There's an adapter. You want to connect to another system? There's like...
What is your experience regarding pricing and costs for IBM App Connect?
Configuration time varies by implementation. For insurance companies with simple JDBC connections, the process is straightforward. However, companies requiring multiple configurations for ODBC, JDB...
What is your primary use case for IBM App Connect?
I am a developer specializing in IBM App Connect. We have a customer interested in comparing ESB tools, such as webMethods, which was previously owned by Software AG company before IBM acquired the...
What is your experience regarding pricing and costs for Jitterbit Harmony Platform?
The solution's cost is mid-ranged compared to other vendors. I rate its pricing a six out of ten.
What needs improvement with Jitterbit Harmony Platform?
The solution's API management capabilities need improvement.
 

Also Known As

IBM Cast Iron
Jitterbit, Jitterbit Harmony
 

Overview

 

Sample Customers

United Way of Allegheny County, Saint-Gobain CPS, Ricoh, SunTrust Banks Inc.
LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
Find out what your peers are saying about IBM App Connect vs. Jitterbit Harmony and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.