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IBM API Connect vs Jitterbit Harmony comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
IBM API Connect enhances profitability and efficiency by reducing development time, improving security, and enabling seamless system integration.
Sentiment score
7.2
Jitterbit Harmony improves data integration efficiency, reduces costs, automates tasks, requires less training, and enhances performance, providing high ROI.
Reducing development hours from eighty to four for an API was possible due to reusing existing scripts from DataPower.
 

Customer Service

Sentiment score
6.4
IBM API Connect support is proactive and expert but variable in speed, with regional availability challenges noted by users.
Sentiment score
8.8
Customers commend Jitterbit Harmony support for its responsive, efficient service, detailed guidance, knowledgeable staff, and extensive resources.
Support is excellent when it comes to APIC.
 

Scalability Issues

Sentiment score
7.4
IBM API Connect offers excellent scalability through on-premise and cloud solutions, supporting enterprise-level operations and customization features.
Sentiment score
7.8
Users find Jitterbit Harmony reliable and efficient, with smooth implementation and consistent performance for expanding data integration needs.
With container versions, scaling up or down the gateways deployed into pods is a two to three-minute task for the operations team.
 

Stability Issues

Sentiment score
7.3
IBM API Connect is generally stable and reliable, especially in government and banking, despite occasional upgrade issues.
Sentiment score
6.3
Users praise Jitterbit Harmony for its stability, reliability, ability to handle large data, and strong support, boosting user confidence.
The runtime engine for the APIC Gateway is still a DataPower component, which has been stable in the industry for about fifteen years.
 

Room For Improvement

IBM API Connect needs better integration, automation, monitoring, documentation, and usability, facing issues in setup, costs, and support.
Users find Jitterbit Harmony needing faster processing, improved support, better integration, stability, clearer documentation, competitive pricing, simpler setup, and regular updates.
Examples include the lack of connectivity to MQ.
 

Setup Cost

IBM API Connect offers scalable solutions with high costs, suitable for large enterprises, available in SaaS and on-premise versions.
Jitterbit Harmony provides flexible and cost-effective pricing for different integration needs, requiring direct consultation for customized quotes.
Pricing depends on how many instances run across environments.
 

Valuable Features

IBM API Connect excels with strong security, integration, usability, analytics, flexibility, and scalability, enhancing API management and monetization.
Users praise Jitterbit Harmony's intuitive interface, powerful integration, seamless connectivity, drag-and-drop function, real-time sync, and pre-built connectors.
It offers significant development efficiency, reducing man-hours from eighty to four when creating APIs.
 

Categories and Ranking

IBM API Connect
Ranking in Integration Platform as a Service (iPaaS)
7th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
76
Ranking in other categories
API Management (5th)
Jitterbit Harmony
Ranking in Integration Platform as a Service (iPaaS)
14th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Data Integration (32nd), Workload Automation (18th), Cloud Data Integration (18th)
 

Mindshare comparison

As of May 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of IBM API Connect is 2.8%, up from 1.5% compared to the previous year. The mindshare of Jitterbit Harmony is 1.9%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS)
 

Featured Reviews

KavitaChavan - PeerSpot reviewer
Quite flexible and provides excellent performance for API gateway
The only disadvantage I can see is that it requires heavy hardware support, which can be considered quite expensive. In terms of new functionality, I think the analytics can be improved in V10. The analytics feature was better in the older version, 2.18. But in V10, it's not as flexible. When exporting analytics as KSP or JSON, it's not well formatted. They can work on enhancing the analytics part. Additionally, they can focus on reducing the hardware cost.
Mohamed Abd Kader - PeerSpot reviewer
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…
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Use our free recommendation engine to learn which Integration Platform as a Service (iPaaS) solutions are best for your needs.
850,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
24%
Financial Services Firm
17%
Insurance Company
10%
Computer Software Company
9%
Computer Software Company
19%
Financial Services Firm
15%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM API Connect?
Publishers can easily identify, create, and publish APIs on the developer portal, defining plans, packages, and potentially billing rules.
What is your experience regarding pricing and costs for IBM API Connect?
Price depends on many factors like size of the deal, competitive factors, timing, customer profile or where the pricing for API Calls is very competitive comparing to any of the leader players.
What needs improvement with IBM API Connect?
The only downside where improvements are needed is probably on the licensing side. Scalability is an issue with IBM API Connect, making it an area where improvements are required.
What is your experience regarding pricing and costs for Jitterbit Harmony Platform?
The solution's cost is mid-ranged compared to other vendors. I rate its pricing a six out of ten.
What needs improvement with Jitterbit Harmony Platform?
The solution's API management capabilities need improvement.
 

Also Known As

No data available
Jitterbit, Jitterbit Harmony
 

Overview

 

Sample Customers

Heineken, Tine, Finologee, Axis Bank
LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
Find out what your peers are saying about IBM API Connect vs. Jitterbit Harmony and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.