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IBM API Connect vs Jitterbit Harmony comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
IBM API Connect enhances profitability and efficiency by reducing development time, improving security, and enabling seamless system integration.
Sentiment score
7.2
Jitterbit Harmony improves data integration efficiency, reduces costs, automates tasks, requires less training, and enhances performance, providing high ROI.
Reducing development hours from eighty to four for an API was possible due to reusing existing scripts from DataPower.
 

Customer Service

Sentiment score
6.4
IBM API Connect support is proactive and expert but variable in speed, with regional availability challenges noted by users.
Sentiment score
8.8
Customers commend Jitterbit Harmony support for its responsive, efficient service, detailed guidance, knowledgeable staff, and extensive resources.
Support is excellent when it comes to APIC.
 

Scalability Issues

Sentiment score
7.4
IBM API Connect offers excellent scalability through on-premise and cloud solutions, supporting enterprise-level operations and customization features.
Sentiment score
7.8
Users find Jitterbit Harmony reliable and efficient, with smooth implementation and consistent performance for expanding data integration needs.
With container versions, scaling up or down the gateways deployed into pods is a two to three-minute task for the operations team.
 

Stability Issues

Sentiment score
7.3
IBM API Connect is generally stable and reliable, especially in government and banking, despite occasional upgrade issues.
Sentiment score
6.3
Users praise Jitterbit Harmony for its stability, reliability, ability to handle large data, and strong support, boosting user confidence.
The runtime engine for the APIC Gateway is still a DataPower component, which has been stable in the industry for about fifteen years.
 

Room For Improvement

IBM API Connect needs better integration, automation, monitoring, documentation, and usability, facing issues in setup, costs, and support.
Users find Jitterbit Harmony needing faster processing, improved support, better integration, stability, clearer documentation, competitive pricing, simpler setup, and regular updates.
Examples include the lack of connectivity to MQ.
 

Setup Cost

IBM API Connect offers scalable solutions with high costs, suitable for large enterprises, available in SaaS and on-premise versions.
Jitterbit Harmony provides flexible and cost-effective pricing for different integration needs, requiring direct consultation for customized quotes.
Pricing depends on how many instances run across environments.
 

Valuable Features

IBM API Connect excels with strong security, integration, usability, analytics, flexibility, and scalability, enhancing API management and monetization.
Users praise Jitterbit Harmony's intuitive interface, powerful integration, seamless connectivity, drag-and-drop function, real-time sync, and pre-built connectors.
It offers significant development efficiency, reducing man-hours from eighty to four when creating APIs.
 

Categories and Ranking

IBM API Connect
Ranking in Integration Platform as a Service (iPaaS)
8th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
76
Ranking in other categories
API Management (4th)
Jitterbit Harmony
Ranking in Integration Platform as a Service (iPaaS)
13th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Data Integration (35th), Workload Automation (18th), Cloud Data Integration (19th)
 

Mindshare comparison

As of June 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of IBM API Connect is 2.8%, up from 1.5% compared to the previous year. The mindshare of Jitterbit Harmony is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Shanmugasundaram Shanmuganathan - PeerSpot reviewer
Offers basic API orchestration and provides robust security and governance features
While Azure API Management offers configurable scalability, IBM API Connect relies on Kubernetes clusters. This might seem manual and require defining cluster instances upfront, but it's completely customizable and not on-the-fly scaling. It's completely custom-driven, not on-the-fly scaling, which some may consider cumbersome. Overall, I would rate the scalability an eight out of ten. Almost all applications we've been exposing lately go through this middleware, so it's used extensively. There are around sixty applications directly using it, but six Kubernetes clusters serve those applications. It's heavily used for integration, including system-to-system integration and product integrations. Our usage has been increasing year-on-year based on our needs.
Mohamed Abd Kader - PeerSpot reviewer
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…
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Use our free recommendation engine to learn which Integration Platform as a Service (iPaaS) solutions are best for your needs.
857,162 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
19%
Financial Services Firm
18%
Insurance Company
11%
Computer Software Company
9%
Computer Software Company
19%
Financial Services Firm
16%
Healthcare Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM API Connect?
Publishers can easily identify, create, and publish APIs on the developer portal, defining plans, packages, and potentially billing rules.
What is your experience regarding pricing and costs for IBM API Connect?
Pricing depends on how many instances run across environments. I don't deal with licensing, but compared to other IBM products, the licensing is not significantly higher.
What needs improvement with IBM API Connect?
When comparing API Gateway with DataPower Gateway, several features in DataPower Gateway are absent in the APIC layer. Examples include the lack of connectivity to MQ ( /categories/message-queue-mq...
What is your experience regarding pricing and costs for Jitterbit Harmony Platform?
The solution's cost is mid-ranged compared to other vendors. I rate its pricing a six out of ten.
What needs improvement with Jitterbit Harmony Platform?
The solution's API management capabilities need improvement.
 

Also Known As

No data available
Jitterbit, Jitterbit Harmony
 

Overview

 

Sample Customers

Heineken, Tine, Finologee, Axis Bank
LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
Find out what your peers are saying about IBM API Connect vs. Jitterbit Harmony and other solutions. Updated: April 2025.
857,162 professionals have used our research since 2012.