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Zendesk Messaging vs iAdvize comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iAdvize
Ranking in Live Chat
6th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Zendesk Messaging
Ranking in Live Chat
12th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Live Chat category, the mindshare of iAdvize is 6.5%, up from 2.2% compared to the previous year. The mindshare of Zendesk Messaging is 4.5%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Live Chat
 

Featured Reviews

Use iAdvize?
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MA
Flexible, stable, and allows for faster delivery of support
We would like to have auto-templates for TT closure and TT updates. This will save time in writing the acknowledgment. Templates can be added and edited, thus saving the agent time when on the ticket. I believe that this will contribute to the agent's knowledge, once coming across new ways of customer writing templates.
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865,164 professionals have used our research since 2012.
 

Comparisons

 

Also Known As

No data available
Zendesk Talk
 

Overview

 

Sample Customers

Disney, Air France, Vente-Privée, TUI, New Look, House of Fraser, Toshiba, Decathlon, Total, BMW, Maty, The Kooples
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Find out what your peers are saying about Text, NICE, Comm100 and others in Live Chat. Updated: August 2025.
865,164 professionals have used our research since 2012.