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IBM Tivoli Access Manager [EOL] vs i-Sprint AccessMatrix Universal Access Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Sponsored
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
165
Ranking in other categories
Single Sign-On (SSO) (5th), Authentication Systems (2nd), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
i-Sprint AccessMatrix Unive...
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (28th), Authentication Systems (26th), Access Management (29th)
IBM Tivoli Access Manager [...
Average Rating
8.0
Reviews Sentiment
3.8
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…
it_user711612 - PeerSpot reviewer
Senior Consultant at a insurance company with 1,001-5,000 employees
Reverse proxy provides central control over authentication and authorization.
It is a single product that caters for all the business needs throughout the organization. It provides a seamless integration that in turn encourages most of the applications to use the SSO features Reverse proxy is the most valuable feature as it provides central control over authentication and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Duo benefits my organization because we do not have too many logins since everything is in one place and we can use Cisco Duo for VPN, applications, and cloud solutions."
"Looking back at my initial investment in Cisco Duo versus the total value it has delivered over time, I see that it has paid more than what we invested, so we are getting a good return and a good service with improved security."
"With respect to our users feeling safe, secure, supported, and included, Duo Security is among the best solutions that we have ever used."
"Since Duo Security provides a single place to log in for our SaaS applications, we don't have to manage user accounts and remember passwords for each specific application."
"Duo Security gives us an additional layer of security that would give us added confidence that our network will be less likely to get hacked, compromised, or otherwise."
"In terms of operational efficiency, Cisco Duo has improved our security workflow significantly."
"Cisco Duo helps minimize the risk of attack vectors and prevents unauthorized access to our data since it's tied with multi-factor authentication, which helps block threats."
"The feature I like the most about Cisco Duo is that it allows us to authenticate users before they can connect to our network from outside of our company."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The product is quite good, and from my point of view, it can serve our requirements."
"The solution has high support capability."
"Several SSO methods are supported out of box, federation based SSO (SAML / Oauth / OpenID etc) setup is easy, performance and scalability are very good, and the internal STS token service can be used for custom SSO tokens."
"The integration effort with the end application is quite straightforward and easy."
"This product is highly recommended to meet access management and web single sign-on requirements."
"The Verify feature: A push method which customers are going for."
"Provided more secure computing."
"We have managed to automate the creation of all employees, and the company's clients and then assign the accounts/accesses according to business need."
"Some of the valuable features are: Reverse proxy Protected object space Ease of integration Multiple and robust AuthN and AuthZ mechanisms built-in No single point of failure (SPOF)"
"IBM directory server offers the best roll-out experience."
 

Cons

"The technical engineers in the first line of support should improve their knowledge."
"Cisco Duo could benefit from improvements in certain areas that are important to us."
"The product price needs improvement."
"Technical support seems to be lacking. It takes a long time for them to come back to the customer."
"There is another issue with removing the application from your computer. It is difficult to remove the application on Windows."
"I don't see Cisco Duo playing a significant role in managing agentic AI identities at this moment."
"The experience of the deployment with Cisco Duo is pretty rough."
"In my opinion, Cisco Duo could improve with better integration, particularly with Entra ID, as many organizations use Microsoft products."
"The tool needs to improve its cloud capability."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"Multi-factor authentication with social integration needs to improve."
"An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help."
"This product is also available in the appliance offering which has not yet matured and has many issues."
"The whole product could be made into one suite instead of multiple components which are essentially a part of the same infrastructure."
"The self-service portal needs improvement."
"Installation and configuration. If you don’t know the requirements of the supporting components, it could be complicated to install and this has been improved in the later versions that are renamed to IBM Tivoli Security Access Manager."
"There is Java process that hangs in WebSphere almost every month."
"What I don’t particularly like is the flow duration."
 

Pricing and Cost Advice

"My experience with the pricing, setup cost, and licensing of Cisco Duo has been great. We've been there for 10 years. While we haven't gone through the setup part for a while, licensing is straightforward and convenient for higher education because student populations are included. So, we don't have to pay extra for it. We just pay for our knowledge workers, which has been great, and the cost is reasonable."
"Cisco has the most expensive products because market leaders tend to charge a lot."
"It was very reasonable."
"I believe the licensing model is excellent as it offers flexibility to our customers, allowing them to adopt a crawl, walk, or run approach."
"Our licensing fee is currently on an annual basis."
"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"The product’s pricing is reasonable."
"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
"The IBM prices are, as ever, extortionate, even with a business partnership, and high levels of discounts."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
19%
Comms Service Provider
12%
Outsourcing Company
12%
Healthcare Company
9%
Outsourcing Company
17%
Financial Services Firm
11%
Construction Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise28
Large Enterprise84
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise18
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing as...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are g...
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Also Known As

Duo Security
AccessMatrix Universal Access Management
Tivoli Access Manager, IBM Security Access Manager
 

Overview

 

Sample Customers

Information Not Available
IRAS, Singapore Bank
Essex Technology Group Inc.
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