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Google Search Appliance vs OpenText Legal Knowledge Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Search Appliance
Ranking in Indexing and Search
13th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
OpenText Legal Knowledge Ma...
Ranking in Indexing and Search
17th
Average Rating
10.0
Reviews Sentiment
6.5
Number of Reviews
1
Ranking in other categories
Knowledge Management Software (31st)
 

Mindshare comparison

As of July 2025, in the Indexing and Search category, the mindshare of Google Search Appliance is 1.1%, down from 1.8% compared to the previous year. The mindshare of OpenText Legal Knowledge Management is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Indexing and Search
 

Featured Reviews

it_user1227 - PeerSpot reviewer
Fast and efficient enterprise search application with query support in 40 different languages
A very good enterprise search application. Search results are produced pretty fast and the contents gets re-index quite often which ensures that the search results are not stale. The Administrative Interface is very easy to use and has a lot of useful information. The number of pages crawled by google search appliance is quite high compared other tools in the same domain. Another good feature of Google search appliance is that, the search index keeps getting updated for every update to any doc and removal of any doc actual clears the corresponding entry in the search index ensuring that non-existent entries don't show up in the results page. Search results can be grouped in various collections e.g. university collections, medical collections etc. Google Search Appliance very smartly handles the synonyms, as can be seen in the "narrow your search" feature. Indexing of content can be easily configured by specifying URLs
reviewer1719999 - PeerSpot reviewer
Frequent updates, highly stable, and robust
We have had thousands of users, the solution is highly scalable. We have had a large installation of OpenText Decisiv and there were approximately 6,000 users. The user's roles vary, such as records managers. Additionally, depending on the organization, a lot of our clients are in the federal government which they have different types of roles, but most of them are end-users. They're searching for documents or the records that are in their repository, there are document producers, but most people are searching.
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Comparisons

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Overview

 

Sample Customers

British Airways, City of Calgary, Discovery Channel, Emerson Process Management, FINRA, GoDaddy.com, Hayneedle, Hays, Honeywell Aerospace, Honeywell Transportation, Posco, Soci_t_ G_n_rale Group
Hyatt
Find out what your peers are saying about Elastic, Luigi's Box, OpenText and others in Indexing and Search. Updated: June 2025.
862,077 professionals have used our research since 2012.