Genpact Cora SeQuence vs Pega Platform comparison

Genpact and Pega are both solutions in the Business Process Management (BPM) category. Genpact is ranked #39, while Pega is ranked #6 with an average rating of 8.2. Genpact holds a 0.4% mindshare in BPM, compared to Pega’s 5.6% mindshare. Additionally, 100% of Genpact users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Genpact Cora SeQuence

Read 2 Genpact Cora SeQuence reviews

408 Views
347 Comparison Views

100% willing to recommend

Pega Platform

Read 83 Pega Platform reviews

9,864 Views
4,439 Comparison Views

91% willing to recommend

Genpact Cora SeQuence

Pega Platform

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 27, 2025

Genpact Cora SeQuence and Pega Platform compete in the business process management space. Pega Platform seems to have an edge due to its comprehensive features, making it suitable for complex environments, while Genpact offers cost-effective solutions.

Features: Genpact Cora SeQuence is recognized for its intuitive automation tools, efficient workflow management, and user-friendly design. Pega Platform is noted for its powerful rule engine, scalability, and extensive enterprise support. Pega's flexible configurations meet diverse business needs efficiently.

Ease of Deployment and Customer Service: Genpact Cora SeQuence provides straightforward cloud-based deployment with limited support options. Pega Platform's deployment is more challenging due to its complexity but is compensated by strong customer support and comprehensive training resources.

Pricing and ROI: Genpact Cora SeQuence is budget-friendly, offering competitive initial setup costs suitable for budget-conscious organizations. Pega Platform requires a higher investment, justified by its expansive capabilities which may lead to higher long-term ROI. Organizations seeking immediate cost benefits might opt for Genpact, whereas those focusing on future gains may prefer Pega.

To learn more, read our detailed Genpact Cora SeQuence vs. Pega Platform Report (Updated: July 2025).

Buyer's Guide

Genpact Cora SeQuence vs. Pega Platform

July 2025

Download the complete report

Helped 865,484 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Genpact Cora SeQuence

Ranking in Business Process Management (BPM)

39th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Business Process Management (BPM)

6th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (4th), Rapid Application Development Software (11th), Low-Code Development Platforms (7th)

Mindshare comparison

As of August 2025, in the Business Process Management (BPM) category, the mindshare of Genpact Cora SeQuence is 0.4%, up from 0.4% compared to the previous year. The mindshare of Pega Platform is 5.6%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

it_user1041942

Consultant at a consultancy with 51-200 employees

Good reporting, a very good dashboard, and easy to set up

We primarily use the solution for processes like preparing worksheets. It's essential to the human resource process like expenses and allowances The new reporting and the new dashboard features are really good. The design of the interface, in general, could be improved. It could be a bit more…

Read full review

reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.

Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The new reporting and the new dashboard features are really good."

"It is very stable. There is no downtime."

"We find the product to be scalable."

"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."

"The user interface and the ease of developing the workflow for an application are valuable features."

"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."

"Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area."

"The most valuable feature is the situational layer cake."

"It's an end-to-end solution and a digital transformation tool."

"The product's most valuable features include its adaptability and flexibility, attributed to its Java-based architecture."

More Pega Platform pros

Cons

"The setup and configuration is complex."

"The design of the interface, in general, could be improved. It could be a bit more user-friendly."

"Pega BPM could be improved by including token-based authentication and extending its integration options."

"What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features."

"Customers expect more out-of-the-box solutions."

"The usability of the solution for developers is sometimes difficult to work with because instead of fixing the existing bugs in the previous version, there is always a rush to push out a new version leaving the bugs in the old versions unresolved."

"UI needs improvement."

"The initial setup takes time."

"The UI layer is a concern since it is native to them and embedded into the code."

"The licensing cost is very high."

More Pega Platform cons

Pricing and Cost Advice

Information not available

"The price could be lower."

"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."

"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."

"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."

"Pega is expensive."

"The licensing model for Pega BPM needs to be improved."

"Licensing varies across geographical regions for us."

"There are multiple Pega licensing models, including outcome- and revenue-based licensing models"

More Pega Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

865,484 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

26%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

Appian vs Genpact Cora SeQuence

Compared 56% of the time

Hubble vs Genpact Cora SeQuence

Compared 44% of the time

More Genpact Cora SeQuence Competitors

ServiceNow vs Pega Platform

Compared 17% of the time

Camunda vs Pega Platform

Compared 14% of the time

Appian vs Pega Platform

Compared 7% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

IBM BPM vs Pega Platform

Compared 4% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

Business Process Management (BPM)

July 2025

Download Genpact Cora SeQuence product report

Buyer's Guide

Pega Platform

August 2025

Download Pega Platform product report

Also Known As

Sequence BPM Suite, PNMsoft Sequence BPM Suite

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

Sequence is a BPMS (Business Process Management Software) solution. Its development environment provides an environment for designing forms, tasks, messages, system integration, and flow connections. Sequence processes are, by default, operated from within a Microsoft SharePoint site. Sequence supports integration with Microsoft SQL Server Reporting Services to enable managers to analyze performance and determine trends relating to KPIs and SLAs. In addition to integrating with Microsoft Office, SharePoint, and Dynamics products, it can be integrated with external systems through protocols such as web services, WCF. It also enables connection to enterprise applications such as SAP and Oracle.Â The product's architecture enables IT personnel to make changes to processes without taking them offline.

Genpact

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

South West Water, Atkins, Wolters Kluwer, Hazera Genetics, GeRAP, Aon Hewitt, Atos Origin, SwiftTrade

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Genpact Cora SeQuence vs. Pega Platform

July 2025

Free Report: Genpact Cora SeQuence vs. Pega Platform

Find out what your peers are saying about Genpact Cora SeQuence vs. Pega Platform and other solutions. Updated: July 2025.

DOWNLOAD NOW

865,484 professionals have used our research since 2012.

See our Genpact Cora SeQuence vs. Pega Platform report.

See our list of best Business Process Management (BPM) vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.