GeneXus vs Pega Platform comparison

GeneXus and Pega are both solutions in the Low-Code Development Platforms category. GeneXus is ranked #19 with an average rating of 9.0, while Pega is ranked #7 with an average rating of 8.2. GeneXus holds a 0.8% mindshare in LCDP, compared to Pega’s 5.1% mindshare. Additionally, 100% of GeneXus users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

GeneXus

Read 14 GeneXus reviews

909 Views
627 Comparison Views

100% willing to recommend

Pega Platform

Read 83 Pega Platform reviews

9,171 Views
2,660 Comparison Views

91% willing to recommend

GeneXus

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

Pega Platform and GeneXus compete in the enterprise software category, specializing in automation and development. Pega holds the upper hand in enterprise-grade solutions, while GeneXus excels in rapid development.

Features: Pega Platform is strong in case management, BPM, and cloud technologies, aiding rapid integration and adaptation to enterprise needs. Its low-code environment, automation capabilities, and robust dashboards make it suitable for large businesses. GeneXus facilitates efficient system creation with fast database connections, model-driven architecture, and support for multiple language outputs.

Room for Improvement: Pega Platform could improve user experience customization, integration capabilities, and refine AI features. Its licensing costs are high, suggesting a need for more flexible pricing models. GeneXus requires enhancements in frontend interactions and better documentation, with a need to improve security features and resource consumption.

Ease of Deployment and Customer Service: Pega offers versatile deployment options across on-premises and various cloud environments, meeting large enterprises' diverse needs, with solid technical support but room for quicker response times. GeneXus primarily supports on-premises deployment with effective technical support despite occasional delays in unique issue resolution.

Pricing and ROI: Pega's licensing is costly for SMEs but offers significant ROI for enterprises focused on extensive case management and BPM solutions. Pricing varies with requirements and includes cloud and on-premises options. GeneXus is more cost-effective for smaller businesses due to multi-plan licenses and efficient development, presenting a valuable alternative.

To learn more, read our detailed GeneXus vs. Pega Platform Report (Updated: December 2025).

Buyer's Guide

GeneXus vs. Pega Platform

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.1

GeneXus offers high ROI for large companies, excels in banking apps, and is effective for both extensive and limited user systems.

Sentiment score

7.1

Pega Platform boosts efficiency with quicker solutions, yielding significant ROI through cost savings, revenue increase, and improved customer satisfaction.

No quotes available

For more quotes and insights, download the GeneXus report

No quotes available

For more quotes and insights, download the Pega Platform report

Customer Service

Sentiment score

7.6

GeneXus customer service is fast, knowledgeable, cooperative, usually responding within 24 hours, and generally rated highly by users.

Sentiment score

6.7

Pega Platform's support is mixed, offering knowledgeable help but facing issues with delays and responsiveness; premium support is costly.

No quotes available

For more quotes and insights, download the GeneXus report

The technical support from Pega is very low, rating a one or two out of ten.

reviewer1605597

Chief Information Officer at a government with 10,001+ employees

I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.

Chandu Panda

MEA Head at Aaseya IT Services Pvt. Ltd.

Pega's technical support team is very helpful.

VenkatSriram

Quality Assurance Team Lead at Value Labs

For more quotes and insights, download the Pega Platform report

Scalability Issues

Sentiment score

8.4

GeneXus is scalable and adaptable, supporting growth from small projects to large systems with high ratings for ease and efficiency.

Sentiment score

7.6

Pega Platform offers scalable solutions for complex applications, though optimization and infrastructure are crucial for handling high loads.

No quotes available

For more quotes and insights, download the GeneXus report

Currently, big banking providers and insurance providers, even the members for healthcare payers, are using more than millions of operations on a daily or weekly basis.

reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

For more quotes and insights, download the Pega Platform report

Stability Issues

Sentiment score

8.1

GeneXus offers high stability with bi-monthly upgrades, rated 8-10 by users, best suited for simpler front-end applications.

Sentiment score

7.6

Pega Platform is stable and resilient for complex tasks, though technical proficiency is needed for optimal performance.

No quotes available

For more quotes and insights, download the GeneXus report

No quotes available

For more quotes and insights, download the Pega Platform report

Room For Improvement

GeneXus requires better front-end, training, security, integration, collaboration, market awareness, UI, code speed, cost, community, alerts, performance, and language support.

Pega Platform needs improved UI, better integration, scalable performance, cost-effective licensing, comprehensive docs, and simpler upgrades.

No quotes available

For more quotes and insights, download the GeneXus report

With the recent development of AI agents in Pega Platform 24.2, the adoption is not heavy due to regulations around using external LLM by customers, especially regulated customers in BFSS and healthcare.

reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega introduced Constellation, which allows a user to build a more engaging visual experience.

Chandu Panda

MEA Head at Aaseya IT Services Pvt. Ltd.

My learning curve in robotics has been challenging.

VenkatSriram

Quality Assurance Team Lead at Value Labs

For more quotes and insights, download the Pega Platform report

Setup Cost

GeneXus offers costly multi-plan licenses but justifies the price by replacing multiple developers and including maintenance and upgrades.

Pega Platform is costly but offers ROI and value for large industries despite complex licensing and high fees.

No quotes available

For more quotes and insights, download the GeneXus report

Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.

VenkatSriram

Quality Assurance Team Lead at Value Labs

The pricing is expensive, and this is an issue.

reviewer1605597

Chief Information Officer at a government with 10,001+ employees

From a licensing perspective, it is higher than the competition.

reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

For more quotes and insights, download the Pega Platform report

Valuable Features

GeneXus offers rapid deployment, seamless tech integration, error detection, multi-language support, automation, and a user-friendly architecture.

Pega Platform offers robust, scalable low-code solutions for seamless integration and digital transformation across diverse industries and frameworks.

No quotes available

For more quotes and insights, download the GeneXus report

Management capabilities such as dashboards.

VenkatSriram

Quality Assurance Team Lead at Value Labs

Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.

Chandu Panda

MEA Head at Aaseya IT Services Pvt. Ltd.

For more quotes and insights, download the Pega Platform report

Categories and Ranking

GeneXus

Ranking in Low-Code Development Platforms

19th

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Mobile Development Platforms (10th)

Pega Platform

Ranking in Low-Code Development Platforms

7th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (4th), Process Automation (4th), Rapid Application Development Software (8th), Business Orchestration and Automation Technologies (7th), AI Software Development (3rd)

Mindshare comparison

As of January 2026, in the Low-Code Development Platforms category, the mindshare of GeneXus is 0.8%, up from 0.7% compared to the previous year. The mindshare of Pega Platform is 5.1%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Low-Code Development Platforms Market Share Distribution
Product	Market Share (%)
Pega Platform	5.1%
GeneXus	0.8%
Other	94.1%

Low-Code Development Platforms

Featured Reviews

XavierEspinoza

Internal System Coordinator at Red CEDIA

Offers a simplified architecture with outstanding integration capabilities

The integration capabilities of GeneXus are highly valuable for our organization. The metadata obtained within the logic of different systems is also vital. Due to the solution, our company team doesn't have to work with multiple languages and integrations can be made with C Sharp. JavaScript can also be used with GeneXus, the tool takes charge of all the rest and has a simple architecture. The solution can be used out of the box without facing any issues and nothing much needs to be done with frameworks. In our case we need to use Python with GeneXus, we use Ironpython to embed python code in C# .

Read full review

reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.

Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

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Top Industries

By visitors reading reviews

Energy/Utilities Company

Outsourcing Company

Comms Service Provider

Manufacturing Company

Financial Services Firm

25%

Computer Software Company

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	15
Large Enterprise	69

Questions from the Community

What needs improvement with GeneXus?

GeneXus needs to be more consistent in functionality without any errors. Code generation is highly time-consuming for GeneXus, but in some cases, it saves time as well. Some errors will take too lo...

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What is your primary use case for GeneXus?

Our company uses the latest version of GeneXus. The solution is used in our company to develop various enterprise systems, and GeneXus is used as an integrator, which further facilitates low-cost d...

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What advice do you have for others considering GeneXus?

The tool's use case depends upon the requirements. The solution is ideal for integrations to modernize systems. GeneXus is also used in a site to develop systems with functional programming for big...

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Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

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Compared 7% of the time

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Compared 4% of the time

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Product Reports

Buyer's Guide

GeneXus

December 2025

Download GeneXus product report

Buyer's Guide

Pega Platform

December 2025

Download Pega Platform product report

Also Known As

No data available

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

What is GeneXus? GeneXus™ is the best Low-Code Platform that you don't know yet.

It's a Software Development Platform that simplifies and automates the tasks of creating and evolving enterprise applications and multi-channel user-experiences. Great Advantages:

- Higher productivity, with automatic maintenance & evolution
- Multi-Experience, we continuously create new code generators
- Agile, incremental approach, with fully functional prototypes
- Easier to learn, one single language to cover all technologies
- Future-proof, we've been around for 30 years, evolving for you

Key Differentiators against the competition:

- No runtime fees, we charge by developer
- Best theoretical framework, which allows us to evolve
- Best coverage in the market: Most technologies, most languages, most markets and industries
- We run on-premise or on the cloud
- Multiple starting points depending on the type of company you work in, with products for Students, Startups, ISVs, Corporate Development, and SAP technologies

GeneXus uses Artificial Intelligence techniques to create software, enabling truly incremental development of apps, providing a low-code, future-proof development platform for the leading execution platforms and languages, and the most popular DBMS.

GeneXus

Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.

Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.

What are the key features of Pega Platform?

Low-Code Development: Facilitates rapid application development with minimal coding.
Case Management: Efficiently manages complex workflows and cases.
Integration Services: Offers seamless connectivity with diverse systems.
Robotic Process Automation: Automates repetitive tasks for increased productivity.
Decision-Making Capabilities: Enhances process accuracy with advanced decision tools.
Intuitive Interface: Simplifies user interaction and workflow management.

What benefits and ROI should users expect?

Enhanced Efficiency: Streamlines operations, reducing time and resource usage.
Quick Deployment: Facilitates rapid implementation and adaptability.
Improved Customer Experience: Integrates seamlessly with customer service solutions.
Increased Flexibility: Adapts to changing business requirements effectively.

In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.

Pega

Sample Customers

Canal de Panamá, Gerdau, Coca-Cola, Mercado Libre, DHL, Mitsubishi Heavy Industries, TECNISA, Mexican Polak Group, Ferrovalle, Canon, Azteca, KPMG, TURBUS, Santander, BBVA

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

GeneXus vs. Pega Platform

December 2025

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