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GeneXus vs Pega Platform comparison

GeneXus and Pega are both solutions in the Low-Code Development Platforms category. GeneXus is ranked #20 with an average rating of 8.5, while Pega is ranked #7 with an average rating of 8.2. GeneXus holds a 0.9% mindshare in LCDP, compared to Pega’s 5.6% mindshare. Additionally, 100% of GeneXus users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.
GeneXus
Read 14 GeneXus reviews
  • 727 Views
  • 352 Comparison Views
100% willing to recommend
Pega Platform
Read 82 Pega Platform reviews
  • 3,786 Views
  • 2,933 Comparison Views
91% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

Pega Platform and GeneXus are competitors in the BPM solutions category. Pega generally has the upper hand due to its enterprise-level readiness and comprehensive feature set, as reflected in user reviews praising its strong adaptability, ease of development, and superior workflow capabilities.

Features: Pega Platform is known for its comprehensive features such as case management, integration services, and fast prototyping. It supports cloud-based deployment options like Pega Cloud, making for smooth implementation. Pega also includes enterprise-level out-of-the-box functionalities ideal for complex deployments. In contrast, GeneXus excels in its seamless integration capabilities and ability to quickly generate solutions across multiple languages, although it is stronger in backend development rather than frontend features.

Room for Improvement:Pega needs smoother upgrades, enhanced cloud presence, and better pricing models. Users sometimes find its low-code promise overshadowed by complexity. GeneXus could improve its frontend features, simplify integration steps, and lower costs to deter adoption barriers. Better documentation and community support are also needed for both platforms.

Ease of Deployment and Customer Service:Pega offers diverse deployment options, including on-premises, private/public cloud, and hybrid models. Customer service reviews are mixed, influenced by issue complexity. GeneXus primarily uses on-premises deployment but also operates in the cloud. Its technical support generally receives satisfactory reviews, with some calls for faster resolutions.

Pricing and ROI:Pega Platform has an expensive licensing model based on user count, case volume, and deployment type, making it more suitable for large enterprises. GeneXus, while costly, offers flexible licensing options benefiting certain market segments, making it potentially more accessible for SMEs.

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Buyer's Guide
GeneXus vs. Pega Platform
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
GeneXus offers high ROI for large companies, excels in banking apps, and is effective for both extensive and limited user systems.
Sentiment score
7.6
Pega Platform boosts efficiency, revenue, and ROI up to 80% through improved processes, automation, and quick digital transformation.
 

Customer Service

Sentiment score
7.6
GeneXus customer service is fast, knowledgeable, cooperative, usually responding within 24 hours, and generally rated highly by users.
Sentiment score
6.8
Pega Platform's customer support receives mixed reviews; premium service users report higher satisfaction but slower response for critical issues.
No quotes available
For more quotes and insights, download the GeneXus report
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
For more quotes and insights, download the Pega Platform report
reviewer1605597 - PeerSpot reviewer
CP
VS
 

Scalability Issues

Sentiment score
8.4
GeneXus is scalable and adaptable, supporting growth from small projects to large systems with high ratings for ease and efficiency.
Sentiment score
7.6
Pega Platform is scalable across industries with some performance challenges, requiring robust infrastructure and strategic capacity planning.
 

Stability Issues

Sentiment score
8.1
GeneXus offers high stability with bi-monthly upgrades, rated 8-10 by users, best suited for simpler front-end applications.
Sentiment score
7.7
Pega Platform is generally stable and reliable, but high task volumes or configurations can cause occasional glitches.
 

Room For Improvement

GeneXus requires better front-end, training, security, integration, collaboration, market awareness, UI, code speed, cost, community, alerts, performance, and language support.
Users report Pega Platform's complexity, UI issues, and limited customization, seeking improved AI, better support, and enhanced integration.
No quotes available
For more quotes and insights, download the GeneXus report
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
For more quotes and insights, download the Pega Platform report
 

Setup Cost

GeneXus offers costly multi-plan licenses but justifies the price by replacing multiple developers and including maintenance and upgrades.
Pega Platform is costly for small businesses, offering scalable features and negotiable pricing, ideal for large enterprises.
No quotes available
For more quotes and insights, download the GeneXus report
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
The pricing is expensive, and this is an issue.
For more quotes and insights, download the Pega Platform report
 

Valuable Features

GeneXus offers rapid deployment, seamless tech integration, error detection, multi-language support, automation, and a user-friendly architecture.
Pega Platform offers rapid deployment, strong integration, and flexible workflows with extensive functionalities for diverse industry needs.
No quotes available
For more quotes and insights, download the GeneXus report
Management capabilities such as dashboards.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
For more quotes and insights, download the Pega Platform report
 

Categories and Ranking

GeneXus
Ranking in Low-Code Development Platforms
20th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
14
Ranking in other categories
Mobile Development Platforms (10th)
Pega Platform
Ranking in Low-Code Development Platforms
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Business Process Management (BPM) (4th), Process Automation (2nd), Rapid Application Development Software (6th)
 

Mindshare comparison

As of May 2025, in the Low-Code Development Platforms category, the mindshare of GeneXus is 0.9%, up from 0.6% compared to the previous year. The mindshare of Pega Platform is 5.6%, up from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Low-Code Development Platforms
 

Featured Reviews

XavierEspinoza - PeerSpot reviewer
Offers a simplified architecture with outstanding integration capabilities
The integration capabilities of GeneXus are highly valuable for our organization. The metadata obtained within the logic of different systems is also vital. Due to the solution, our company team doesn't have to work with multiple languages and integrations can be made with C Sharp. JavaScript can also be used with GeneXus, the tool takes charge of all the rest and has a simple architecture. The solution can be used out of the box without facing any issues and nothing much needs to be done with frameworks. In our case we need to use Python with GeneXus, we use Ironpython to embed python code in C# .
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Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
8%
Construction Company
7%
Financial Services Firm
28%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GeneXus?
GeneXus evolves with technology.
See all answers
What needs improvement with GeneXus?
GeneXus needs to be more consistent in functionality without any errors. Code generation is highly time-consuming for GeneXus, but in some cases, it saves time as well. Some errors will take too lo...
See all answers
What is your primary use case for GeneXus?
Our company uses the latest version of GeneXus. The solution is used in our company to develop various enterprise systems, and GeneXus is used as an integrator, which further facilitates low-cost d...
See all answers
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
See all answers
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
See all answers
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
See all answers
 

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Product Reports

Buyer's Guide
GeneXus
April 2025
GeneXus reportDownload GeneXus product report
Buyer's Guide
Pega Platform
April 2025
Pega Platform reportDownload Pega Platform product report
 

Also Known As

No data available
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Overview

What is GeneXus? GeneXus™ is the best Low-Code Platform that you don't know yet.

It's a Software Development Platform that simplifies and automates the tasks of creating and evolving enterprise applications and multi-channel user-experiences. Great Advantages:

- Higher productivity, with automatic maintenance & evolution
- Multi-Experience, we continuously create new code generators
- Agile, incremental approach, with fully functional prototypes
- Easier to learn, one single language to cover all technologies
- Future-proof, we've been around for 30 years, evolving for you

Key Differentiators against the competition:

- No runtime fees, we charge by developer
- Best theoretical framework, which allows us to evolve
- Best coverage in the market: Most technologies, most languages, most markets and industries
- We run on-premise or on the cloud
- Multiple starting points depending on the type of company you work in, with products for Students, Startups, ISVs, Corporate Development, and SAP technologies

GeneXus uses Artificial Intelligence techniques to create software, enabling truly incremental development of apps, providing a low-code, future-proof development platform for the leading execution platforms and languages, and the most popular DBMS.

GeneXus

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?
  • Easy Implementation: Quick setup for fast project kick-off.
  • Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
  • Fast Prototyping: Enables rapid model creation and testing.
  • Unified Architecture: Streamlines operations across the platform.
  • Low-Code Environment: Facilitates swift application development.
  • Scalability: Supports growth and high-demand scenarios.
  • Real-Time Analytics: Provides immediate insights into operations.
  • Decision Automation: Automates standard decision-making processes.
  • Reusable Components: Encourages efficiency in development through component reuse.
What benefits do organizations find with Pega Platform?
  • Rapid Deployment: Quick launch of new processes saves time and resources.
  • Cost Efficiency: Reduces costs through automation and streamlined workflows.
  • Customer-Centric Solutions: Enhances customer experiences through integrated systems.
  • Improved Productivity: Automation frees up employee resources for other tasks.
  • Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega
 

Sample Customers

Canal de Panamá, Gerdau, Coca-Cola, Mercado Libre, DHL, Mitsubishi Heavy Industries, TECNISA, Mexican Polak Group, Ferrovalle, Canon, Azteca, KPMG, TURBUS, Santander, BBVA
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Buyer's Guide
GeneXus vs. Pega Platform
April 2025
Free Report: GeneXus vs. Pega Platform
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