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What is Gainsight Platform?

Gainsight Platform mindshare

As of September 2025, the mindshare of Gainsight Platform in the Customer Success Management category stands at 37.1%, up from 28.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Success Management Market Share Distribution
ProductMarket Share (%)
Gainsight Platform37.1%
Freshworks Neo Platform29.3%
Totango7.8%
Other25.799999999999997%
Customer Success Management

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