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Concentrix vs Gainsight Platform comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Concentrix
Ranking in Customer Success Management
10th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
IT Support Services (2nd)
Gainsight Platform
Ranking in Customer Success Management
1st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Customer Experience Management (29th), Marketing Intelligence (13th)
 

Mindshare comparison

As of August 2025, in the Customer Success Management category, the mindshare of Concentrix is 5.4%, down from 6.8% compared to the previous year. The mindshare of Gainsight Platform is 34.2%, up from 30.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Success Management
 

Also Known As

Convergys, ServiceSource
No data available
 

Overview

 

Sample Customers

DIRECTV
Clarizen, Workday, Adobe, RingCentral, BMC, Marketo, Informatica, HP, Box, DocuSign, Infor, Nutanix