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Fidelis Elevate vs Zscaler Client Connector comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Fidelis Elevate
Ranking in Endpoint Detection and Response (EDR)
60th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Threat Deception Platforms (10th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (23rd), Managed Detection and Response (MDR) (32nd), Extended Detection and Response (XDR) (36th)
Zscaler Client Connector
Ranking in Endpoint Detection and Response (EDR)
32nd
Average Rating
8.8
Reviews Sentiment
5.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Fidelis Elevate is 0.8%, up from 0.3% compared to the previous year. The mindshare of Zscaler Client Connector is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.4%
Zscaler Client Connector0.6%
Fidelis Elevate0.8%
Other95.2%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
DA
IT Support Admin at Kuehne+Nagel
Client activity has been monitored efficiently through in-depth log analysis and traffic filtering
I use the Zscaler speed test, and it is very nice. We use some logs from Zscaler Client Connector to collect data and see what is happening, such as if there is an interruption or something. There is a specific tunnel version that we have to use because, depending on the internet provider, some of them have lower speed, so we have some issues. This is because of the provider, not from Zscaler. We use Office 365 services and Office applications, and because some connections are slow and they do not have full coverage from the internet provider, we have some issues. If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down. This may be because they put some policy. Of course, if you use Office 365 services such as Outlook, the minimum bandwidth is 5 megabits and more, so this causes issues if the users do not have a good remote connection. This depends on the companies and the users, so they need to fix it. This is not from us or our company. It is very useful, and the logs are very helpful. When we go to logs, we understand what is happening.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They did what they said. This solution could apply to any scenario."
"Cortex is the best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."
"Cortex XDR is stable, offering high quality and reliable performance."
"I like the centralized console and the predictive analysis it does of malware. It is very stable and also scalable."
"Threat identification and detection are the most valuable features of this solution."
"The most valuable aspect of Cortex XDR by Palo Alto Networks for me is its integration with AI detection, where we get to know the behavioral detection based on users, traffic patterns, and different services that we consume."
"Since they've done their most recent update, the ease to isolate endpoints is valuable. If we find one where there is a virus on it, we can easily isolate it. We don't even have to contact the user. We don't have to manually take them off the network. We can easily isolate them."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"The technical support is very helpful."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"What I like the most about this solution is the complexity; it covers a lot of areas, unlike other solutions."
"The solution is pretty scalable; you buy a lot of features, a known product, and you want it to run in any environment, and it does, so it's scalable enough."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"It is very useful, and the logs are very helpful; when we go to logs, we understand what is happening."
"It is very important to see what is happening between the user and the applications that we have, and to filter the traffic from outbound traffic and inside traffic."
"Zscaler Client Connector has eliminated VPN bottlenecks and outages, improved user productivity with instant secure access, and reduced help desk tickets related to VPN issues, overcoming 60% of VPN-related problems while allowing faster onboarding of remote users and better enforcement of zero-trust security policies."
"The solution operates in the background seamlessly without the user noticing."
"The real-time analytics feature in Zscaler Client Connector is another valuable feature called Digital Experience, or ZDX, which can easily identify the root cause of issues accessing public or internal resources and provide good analysis so relevant teams can quickly resolve them, making it a very good tool that helps customers."
"The best features of Zscaler Client Connector are that it gives the client a much more transparent experience, as they don't have to worry about connecting to a VPN."
"It is very important to see what is happening between the user and the applications that we have, and to filter the traffic from outbound traffic and inside traffic."
"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."
 

Cons

"I would like to see some additional features related to email protection included."
"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."
"The solution could improve by providing better integration with their own products and others."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"Palo Alto Networks Cortex XDR does not detect malicious activity like in other anti-virus solutions like Trend Micro and Windows with Cisco."
"While using Cortex, I noticed some aspects that could be improved, such as increasing the synchronization speed between XDR and Xnor."
"The MAC agent is not as robust feature-wise as the PC version."
"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"The interface bug needs to be squashed once and for all."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"The reports in the endpoint area of Elevate can be improved."
"The reports in the endpoint area of Elevate can be improved."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"Zscaler Client Connector is not low in cost; it is definitely on the higher side."
"I rate this product nine out of ten because I have seen some minor instability issues after updates and some room for UI improvement for deeper analytics, with instances of major issues after updating the GCC that required rollbacks."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"There is a hard learning curve for Zscaler Client Connector; their support isn't the greatest all the time."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
 

Pricing and Cost Advice

"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"The tool's price is moderate."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"I am using the Community edition."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"I don't like that they have different types of licenses."
"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."
"It's quite expensive but we can customize it to reduce the price."
"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."
"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
13%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
8%
Manufacturing Company
11%
Financial Services Firm
11%
Comms Service Provider
8%
Construction Company
7%
Manufacturing Company
21%
Government
11%
Construction Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
By reviewers
Company SizeCount
Small Business2
Large Enterprise5
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
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What is your experience regarding pricing and costs for Zscaler Client Connector?
Zscaler Client Connector is notably costly, with pricing rated at five out of ten in terms of affordability, reflecti...
What needs improvement with Zscaler Client Connector?
Zscaler continues to strengthen the Zscaler Client Connector by introducing new features and expanding the platform’s...
What is your primary use case for Zscaler Client Connector?
I’m not working directly for Zscaler; I work with a partner organization as a Systems Integrator. Our work is not lim...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
First Midwest Bank
Information Not Available
Find out what your peers are saying about Fidelis Elevate vs. Zscaler Client Connector and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.