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Fidelis Elevate vs Red Canary comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
8.5
Red Canary improved security ROI by efficiently detecting threats, reducing incident response times, and offering detailed alerts and cost savings.
 

Customer Service

Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
8.6
Red Canary offers exceptional, proactive customer support with regular check-ins and emergency on-call services, enhancing user satisfaction.
In emergencies, there is an on-call person available to resolve issues immediately.
 

Scalability Issues

Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
6.7
Red Canary excels in scalability, seamlessly managing large data sets, integrating with systems, and maintaining performance in growing operations.
 

Stability Issues

Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
8.4
Users praise Red Canary for its stability and smooth, reliable performance, even within a short two-month usage period.
 

Room For Improvement

Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Red Canary users seek on-premise versions, language support, firewall improvements, summary features, and pricing adjustments for smaller institutions.
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
 

Setup Cost

Enterprise users find Red Canary's pricing fair at $100 per device annually, though some prefer lower costs.
 

Valuable Features

Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
Red Canary integrates with EDR software for real-time threat detection, automation, and compliance support in banking and security.
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
 

Categories and Ranking

Fidelis Elevate
Ranking in Endpoint Detection and Response (EDR)
35th
Ranking in Managed Detection and Response (MDR)
25th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Network Detection and Response (NDR) (14th), Extended Detection and Response (XDR) (23rd)
Red Canary
Ranking in Endpoint Detection and Response (EDR)
40th
Ranking in Managed Detection and Response (MDR)
13th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
Advanced Threat Protection (ATP) (24th), Risk-Based Vulnerability Management (14th)
 

Mindshare comparison

As of May 2025, in the Managed Detection and Response (MDR) category, the mindshare of Fidelis Elevate is 0.4%, up from 0.2% compared to the previous year. The mindshare of Red Canary is 4.1%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
Sagar Shekhar - PeerSpot reviewer
An open-source tool that offers great automation capabilities
Red Canary MDR generates a lot of output, so it would be good if, in the end, it generates a summary of all the previous attacks and what was the outcome of a single attack, especially so that it becomes easy for the user to see the summary and analyze the whole thing. In general, the solution currently fails to provide a summary to its users.
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
11%
Government
8%
Energy/Utilities Company
8%
Educational Organization
15%
Computer Software Company
13%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
What do you like most about Red Canary MDR?
The most valuable feature of the solution is its automation part.
What needs improvement with Red Canary MDR?
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
Red Canary Managed Detection and Response (MDR)
 

Overview

 

Sample Customers

First Midwest Bank
DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes
Find out what your peers are saying about Fidelis Elevate vs. Red Canary and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.