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Faddom vs Vision Helpdesk comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Faddom
Ranking in IT Service Management (ITSM)
49th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Migration Tools (29th), Cloud Migration (31st), IT Asset Management (21st), Configuration Management Databases (7th), Data Center Infrastructure Management (23rd)
Vision Helpdesk
Ranking in IT Service Management (ITSM)
37th
Average Rating
10.0
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
Help Desk Software (27th)
 

Mindshare comparison

As of August 2025, in the IT Service Management (ITSM) category, the mindshare of Faddom is 0.4%, up from 0.2% compared to the previous year. The mindshare of Vision Helpdesk is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Service Management (ITSM)
 

Featured Reviews

MF
The ​multi-company satellite help desk feature to manage our ticketing system for multiple domains is valuable for us.
Multi-company satellite help desk feature to manage our ticketing system for multiple domains more like a white-label support solution, and Blabby Feature use for internal staff communication We got Reseller Hosting , where we offer end use support to our reseller Clients, which is more of…
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
8%
Government
8%
Energy/Utilities Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Overview

 

Sample Customers

Coca-Cola, Paradigm, Hancock Whitney, MetroBank, NetApp, Verisk, Lake County of Florida, City of Portsmouth, NRG, Florida Department of Transportation, Synlab, UCLA, Lightricks, SolarEdge, Ituran, Risco Group, Pepsi Bottling Ventures, Nutanix, VMware, CDW, Matrix, Ascendion, SHI, E-Plus, Accenture, Fujitsu, Kyndryl, Zanaris
Riva Tech, StratospherIQ Data Systems, Suprag AG, Thomas Cook, TNM Software, Transition Systems Asia, Uptime Solutions, Volodi, Zakupka, Zen3, Zygote Complete Property Management, Rovia, NAS Insurance Services, FederalBank, InvestIndia, StartupIndia,BankofKigali
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: August 2025.
865,295 professionals have used our research since 2012.