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Ping Identity Platform vs erwin Data Intelligence comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Erwin Data Intelligence enhances efficiency, cuts costs, and improves delivery speed, while boosting data governance and decision-making capabilities.
Sentiment score
4.2
Ping Identity Platform simplifies identity management, lowers IT overhead, enhances security, improves efficiency, boosts satisfaction, and offers scalability.
Compared to competitor products like Collibra, erwin Data Intelligence is more cost-effective, providing a data catalog and data lineage views without the high costs associated with governance software.
Senior Consultant at a computer software company with 11-50 employees
 

Customer Service

Sentiment score
7.8
erwin Data Intelligence customer service is responsive and skilled, though response times can vary; Premier Support improves interaction speed.
Sentiment score
6.3
Ping Identity Platform's customer service is generally good, but response times and portal clarity need improvement for urgent issues.
Quest technical support is very good, as they provide not only a technical help desk but also a data automation team that creates and customizes smart connectors, offering a wealth of skilled support.
Senior Consultant at a computer software company with 11-50 employees
We often have to escalate and call multiple times to get a response to our cases.
Data Unit Manger at a manufacturing company with 1,001-5,000 employees
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
Senior ServiceNow Developer at Wells Fargo
I would rate the technical support for Ping Identity Platform seven out of ten because of their limited support and late availability.
Senior Analyst at Toll Holdings Limited
I have contacted the support team of Ping Identity Platform for help before, and my experience with them varies depending on the situation at hand.
Founder at APSSIAM
 

Scalability Issues

Sentiment score
6.8
erwin Data Intelligence offers scalable user capacity and metadata handling, but faces performance issues with large data volumes and cloud integration.
Sentiment score
7.3
Ping Identity Platform excels in scalability, supporting varied user bases with adaptable performance, though configuration enhancements are needed.
Regarding scalability, I would rate erwin Data Intelligence as an eight or nine for its ability to expand.
Senior Consultant at a computer software company with 11-50 employees
When we tried to connect erwin Data Intelligence to ERP on Oracle Cloud, specifically Oracle Fusion, we encountered many problems.
Data Unit Manger at a manufacturing company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.1
erwin Data Intelligence is stable with positive feedback, improved metadata handling, and suits small to medium enterprises well.
Sentiment score
7.8
Ping Identity Platform is highly stable, with manageable issues, supported by proper maintenance, configuration, and monitoring tools.
It is good for small and medium enterprises, but larger enterprises with huge amounts of metadata might face some issues.
Data Unit Manger at a manufacturing company with 1,001-5,000 employees
From my perspective, I would rate the stability of erwin Data Intelligence as an eight or nine out of ten.
Senior Consultant at a computer software company with 11-50 employees
Ping Identity Platform demonstrates strong stability, as it is not prone to bugs.
Founder at APSSIAM
In terms of stability for Ping Identity Platform, we haven't faced any issues till now.
Senior Analyst at Toll Holdings Limited
 

Room For Improvement

Erwin Data Intelligence needs improvements in customization, integration, performance, AI features, analytics, and support for better user experience.
Ping Identity Platform struggles with complex setup, high costs, unintuitive interface, limited integration, and challenging troubleshooting.
If you need to connect to Postgres or MongoDB, you need to request an ad hoc scanner for that specific purpose, and this ad hoc solution works only once and is not automated or scheduled.
Data Unit Manger at a manufacturing company with 1,001-5,000 employees
The dashboard in erwin Data Intelligence is customizable, and you can easily create different views.
Senior Consultant at a computer software company with 11-50 employees
Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.
VP Engineering at Inspirit Vision
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Senior ServiceNow Developer at Wells Fargo
There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems.
Senior Analyst at Toll Holdings Limited
 

Setup Cost

erwin Data Intelligence offers affordable pricing with user fees around $7,000, full suite $100,000, and potential discounts available.
Ping Identity Platform is cost-effective, competitively priced, favorable for large enterprises, with strong security and scalability.
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
Senior Analyst at Toll Holdings Limited
 

Valuable Features

erwin Data Intelligence excels in data management, lineage visualization, and automation, enhancing collaboration, data literacy, and governance efficiency.
Ping Identity Platform offers multi-factor authentication, SSO, and robust security with a user-friendly interface and flexible integrations.
This feature is probably the most valuable because it allows for automated reverse engineering of lineage.
Senior Consultant at a computer software company with 11-50 employees
The mind maps clarify for the business the related business terms and the relation between the business terms and other technical terms and technical data products, and they are very effective.
Data Unit Manger at a manufacturing company with 1,001-5,000 employees
Ping Identity Platform can be accessed both on-premises and in the cloud, allowing for high flexibility in creating user flows and policies tailored to client requirements.
Founder at APSSIAM
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Senior ServiceNow Developer at Wells Fargo
It is a completely comprehensive hybrid capable Identity and Access Management feature which provides features such as multi-factor authentication, Single Sign-On, then Identity Orchestration, centralized authorizations such as ABAC.
Senior Analyst at Toll Holdings Limited
 

Categories and Ranking

erwin Data Intelligence
Ranking in Data Governance
18th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
20
Ranking in other categories
AI Governance (3rd)
Ping Identity Platform
Ranking in Data Governance
11th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
Single Sign-On (SSO) (6th), Authentication Systems (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Access Management (6th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Mindshare comparison

As of May 2026, in the Data Governance category, the mindshare of erwin Data Intelligence is 2.0%, up from 2.0% compared to the previous year. The mindshare of Ping Identity Platform is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Governance Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform0.8%
erwin Data Intelligence2.0%
Other97.2%
Data Governance
 

Featured Reviews

Jog Raj - PeerSpot reviewer
Senior Consultant at a computer software company with 11-50 employees
Automated lineage and business glossaries have improved data understanding and collaboration
I am open to answering a few questions about erwin Data Intelligence and sharing my opinion about the product. Regarding the analytic part of the product, I find it very interesting that erwin Data Intelligence has its own inbuilt reporting toolset, with a new version coming out in January that will be AI-powered. This means you will be able to write analytical reports and questions based on the metadata and data lineage, making it more powerful than the current version, as AI will assist in creating those reports and performing analysis on the metadata. I find that the time taken to realize value from erwin Data Intelligence can be quite long. Creating a data catalog and developing data lineage takes significant time, and I expect that AI will help accelerate the process of creating data products by streamlining the steps involved. I can recommend erwin Data Intelligence to other users. I would rate this review as an eight out of ten overall.
AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
10%
Manufacturing Company
9%
Retailer
6%
Financial Services Firm
21%
Retailer
9%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise15
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

What needs improvement with erwin Data Intelligence by Quest?
In my opinion, the analytics part of erwin Data Intelligence is not satisfactory. The name 'Intelligence' is not related specifically to analytics; it is focused on data governance with no advanced...
What is your primary use case for erwin Data Intelligence by Quest?
My main use case for erwin Data Intelligence is applying it and the DQ Labs in a financial institution.
What advice do you have for others considering erwin Data Intelligence by Quest?
The integration of business glossaries has significantly helped improve collaboration in our organization. We define the business glossaries first during meetings with the business, and then we bul...
What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What do you like most about PingAccess?
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...
What needs improvement with PingAccess?
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It pr...
 

Also Known As

erwin DG, erwin Data Governance
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Oracle, Infosys, GSK, Toyota Motor Sales, HSBC
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Ping Identity Platform vs. erwin Data Intelligence and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.