Try our new research platform with insights from 80,000+ expert users

Eaton PredictPulse vs Rackwise DCiM comparison

The compared Eaton and Rackwise solutions aren't in the same category. Eaton is ranked #1 in DCM , and holds a 12.9% mindshare in the category. Rackwise is ranked #19 in DCIM , and holds a 1.9% mindshare. Additionally, 100% of Eaton users are willing to recommend the solution.
Eaton PredictPulse
Read 10 Eaton PredictPulse reviews
  • 318 Views
  • 293 Comparison Views
100% willing to recommend
Rackwise DCiM
Read 1 Rackwise DCiM review
  • 105 Views
  • 79 Comparison Views
0% willing to recommend

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eaton PredictPulse
Average Rating
9.2
Number of Reviews
10
Ranking in other categories
Data Center Monitoring (1st)
Rackwise DCiM
Average Rating
2.0
Reviews Sentiment
2.8
Number of Reviews
1
Ranking in other categories
Data Center Infrastructure Management (19th)
 

Mindshare comparison

While both are Data Center Management solutions, they serve different purposes. Eaton PredictPulse is designed for Data Center Monitoring and holds a mindshare of 12.9%, up 7.1% compared to last year.
Rackwise DCiM, on the other hand, focuses on Data Center Infrastructure Management, holds 1.9% mindshare, up 0.8% since last year.
Data Center Monitoring
Data Center Infrastructure Management
 

Featured Reviews

IB
The information it provides is very in-depth, helps me during weekly inspections, and notifies me of any trouble or any predictions
I would like to see more voltage and current values. Input voltage has a phase to phase option and then there is a phase to neutral option for each phase and there are three phases. So it would be nice to see an average of each of those instead of just a voltage for each individual phase. If there was an average of those three, then that would be less math for me. I'm sure as I use it more, I'll be able to come up with things that need improvement, but as of now, I'm pretty happy with the way it performs and how easy it is to navigate around the PredictPulse application online and on the cell phone.
Read full review
DM
Horrible support for a product that can be improved in every way possible
This solution could be improved in every way possible. First, support is horrible at its best, and non-existent at its worst. Stencil updates, for example, can take up to one year before you even see anything. The vendor is all supportive when you are looking to purchase the product. However, once you have the software, they make ghosts even look real. The core product was last updated in 2013. It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils. Don't expect it to work well with anything that's not Internet Explorer, not to mention the hesitations and IE crashes that come from the horrible coding.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is being able to run reports on it. We get a monthly report on outages and usage and we can see how often we've had downtime, if we've had downtime."
"The most valuable feature is the instant notification, remotely via email, of any change in the status of the UPS, which is important. The UPS's provide critical control functions, such as emergency lighting and operation of emergency communications for passengers, and operation of critical radio systems which are needed for communication between Metro and the local Sheriff department."
"You can also program a report at the frequency you choose — I chose a monthly frequency — and get a report from each unit describing the average performance throughout that time period. That's very critical because we can use that as a maintenance tool to monitor the health of the unit."
"I use the feature which alerts me to power outages, whether it is going on and off the battery. E.g., this feature came in handy last weekend when the Department of Water and Power took the power down. They said that it was for 12 hours, but it ended up being 14 hours. I could manage the readings on the batteries, ensure they weren't draining, and everything was okay. They made it through the whole outage."
"The service has definitely quickly deployed field technicians. At one of our sites, the temperature in the room was rising. Because we received a notification, we were able to get an engineer dispatched to the site to the HVAC problem. Had we not done that, we might have ended up with a UPS failure."
"Many of its features are valuable, but the ability to be notified in real-time is the most valuable aspect. I can be at home, it could be the middle of the night. We have it set up so that it sends emails to people if it engaged."
"It gives us the opportunity to know if we have an issue with a UPS and then it invokes the automated service ticketing system. So we don't really have to do anything."
"PredictPulse has been pretty stable. Our older UPS was approaching the end of life. Eaton came by and upgraded all the hardware, so we could install the latest interface and use PredictPulse on it. We didn't even have to ask."
More Eaton PredictPulse pros
"The only features that we have found valuable are related to rack elevation and layout, where it has the ability to build rack elevations."
 

Cons

"The only thing I can think of is the remote monitoring. When it's communicating something, if there's an event or there's an issue, the dashboard and how it's presented could be improved. I know what it's communicating, but if we had someone at a different level monitoring it, they might not understand if it's a critical item. The remote monitoring dashboard could be simplified."
"They have redone the monthly report to make them easier to read through."
"I like visibility the service provides into our UPS equipment through its reporting, but it could be better. I would like it to be easier to set up for the specific things I'd like to monitor and how we would like to get notified. E.g., I would like to have battery run-time be more of an alert because I don't really care when the unit goes on battery, as long as it goes on battery. However, something I would care about is if the battery was down below 10 percent. That would be something which would be good to get notified on. It would also be good to have past data to be able to drill into if something had happened a week ago to do failure analysis on."
"We get the alerts almost instantaneously, but it doesn't give you as much information as the system notice. And I don't know what the alert means. It's not really indicative of the problem because it's non-descriptive to us. Is there a problem, or is it only a standard utility blip for something?"
"We did have an issue getting it initially connected from our system through their particular email address. It was hard because we have a security parameter. It took two or three technicians to figure out that we had to remove the monitoring in our email addresses due to firewalls. We were blocking them and they were blocking us because the message would not always translate after it was encrypted leaving from us. We had to do a bit of work in our security email system to make our UPS system and PredictPulse part talk to their collection agent. I don't know why it happened. At one point, we could see them but they weren't picking up the pulses that were required to send back to us. This took work to resolve and could be streamlined."
"I don't have problems with Eaton products, except that they're proprietary."
"I don't know if the way they do the emails, daily, is the best way. It seems like they could come up with a better solution for communication. I'm not saying it doesn't work, but it just seems like it's a little outdated... Maybe they could provide a more secure messaging system."
"I would like to see more voltage and current values. Input voltage has a phase to phase option and then there is a phase to neutral option for each phase and there are three phases. So it would be nice to see an average of each of those instead of just a voltage for each individual phase. If there was an average of those three, then that would be less math for me."
More Eaton PredictPulse cons
"It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils."
 

Pricing and Cost Advice

"Eaton was only one who offered to let us try it out for free. Right now, we are not paying anything for it, so the return on investment is great."
"We pay $4,000 for the Eaton 93PM UPS, which includes PredictPulse. It is a reasonable price."
"It's part of our service contracts, so it's not broken down as a separate line item."
"We have bought all of the features of PredictPulse because each of them serves a different purpose for us."
"In order to give us the latest, greatest version of PredictPulse, Eaton had to give us new cards on our UPS systems. Eaton provided the cards and had our technician install them at no cost to us."
"It is saving our organization around $10,000 a month."
Information not available
report
See which vendors are best for you
Use our free recommendation engine to learn which Data Center Monitoring solutions are best for your needs.
See recommendations
861,481 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
26%
Manufacturing Company
26%
Government
13%
University
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Comparisons

No data available
nlyte vs Rackwise DCiM Logo
nlyte vs Rackwise DCiM
Compared 100% of the time
More Rackwise DCiM Competitors
 

Product Reports

Buyer's Guide
Eaton PredictPulse
July 2025
Eaton PredictPulse reportDownload Eaton PredictPulse product report
Buyer's Guide
Data Center Infrastructure Management
June 2025
Rackwise DCiM reportDownload Rackwise DCiM product report
 

Also Known As

PredictPulse
No data available
 

Overview

PredictPulse Insight is the first cloud-based analytics service for data center infrastructure to predict the failure of power components. The new service adds predictive analytics to Eaton’s next generation PredictPulse remote monitoring service, shifting power monitoring from a reactive to a proactive model. The new PredictPulse is a cloud-based monitoring and management service that collects and analyzes data from connected power infrastructure devices, providing us with the insight needed to make recommendations and take action on your behalf.

Eaton
Rackwise DCiM is leveraged by hundreds of commercial and government customers worldwide to track, manage, measure, plan, optimize and reduce operational costs for operating their data centers and Enterprise IT infrastructures. Rackwise Data Center Infrastructure Management Software helps monitor, manage, optimize, visually map and proactively assess risk across all your data center assets. It provides the information crucially required for making informed and critical decisions from within a centralized environment where facility engineering disciplines, IT engineering disciplines, and business management disciplines all converge within a common framework. RACKWISE DCiM XTM provides an unlimited and unrestricted real-time monitoring capability for measuring critical information such as power, current, temperature and other elements from a broad range of devices including servers, switches, power equipment, smart power-strips, dedicated sensors, and other devices by leveraging industry standard communication protocols.
Rackwise
 

Sample Customers

Information Not Available
salesforce.com, Verio, Lilly, AAA, Acxiom, metroPCS, Kelly services, Bae systems, Christian Dior, CDM, Iron Mountain, Telstra, Mentor Graphics

We monitor all Data Center Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.