We performed a comparison between DX Spectrum and Infraon IMS based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
"Scalable and stable network monitoring tool with a simple setup."
"The most valuable features of DX Spectrum are the comprehensive alerts."
"What I like best is the configuration management functionality."
"The most valuable features have been the interface and the ability to do equipment management."
"The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component."
"The most valuable feature is the event correlation mechanism."
"Offers a lot of functionality."
"The feature that I like the most and the best part is the customization."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"The backup, restore, and comparison features are all good."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"I would suggest improving the web GUI to improve the device monitor configuration and to improve or to integrate the new tool for reporting."
"It's not a great performance management tool. Its reporting capabilities are not very good at all."
"It takes some time to learn how to use this solution."
"Event correlation only works on one server, rather than on all of the servers in the same cluster environment."
"If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market."
"DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"I think the management or configuration of devices needs some improvement."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"Email support is a bit slow. Once you drop an email, it takes time."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
DX Spectrum is ranked 12th in Network Monitoring Software with 14 reviews while Infraon IMS is ranked 15th in Network Monitoring Software with 7 reviews. DX Spectrum is rated 8.4, while Infraon IMS is rated 8.6. The top reviewer of DX Spectrum writes "Provides granular access control, highly scalable, and helpful for monitoring the entire network infrastructure". On the other hand, the top reviewer of Infraon IMS writes "Provides data accuracy for availability and policy harmonization". DX Spectrum is most compared with SolarWinds NPM, DX NetOps, Zabbix, Zenoss Service Dynamics and IBM Tivoli NetCool, whereas Infraon IMS is most compared with Datadog, Amazon CloudWatch, Zabbix, Auvik and PRTG Network Monitor. See our DX Spectrum vs. Infraon IMS report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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