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DX Spectrum vs Infraon IMS comparison

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Executive Summary

We performed a comparison between DX Spectrum and Infraon IMS based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed DX Spectrum vs. Infraon IMS report (Updated: September 2022).
632,611 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure.""Scalable and stable network monitoring tool with a simple setup.""The most valuable features of DX Spectrum are the comprehensive alerts.""What I like best is the configuration management functionality.""The most valuable features have been the interface and the ability to do equipment management.""The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component.""The most valuable feature is the event correlation mechanism.""Offers a lot of functionality."

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"The feature that I like the most and the best part is the customization.""We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm.""Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support.""The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications.""The backup, restore, and comparison features are all good.""The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem.""Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

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Cons
"I would suggest improving the web GUI to improve the device monitor configuration and to improve or to integrate the new tool for reporting.""It's not a great performance management tool. Its reporting capabilities are not very good at all.""It takes some time to learn how to use this solution.""Event correlation only works on one server, rather than on all of the servers in the same cluster environment.""If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market.""DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support.""Integration with some other tools, and integration with some Network Packet Broker, need some improvement.""I think the management or configuration of devices needs some improvement."

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"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution.""This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure.""We have enquired if there are any possibilities of monitoring non-IPBS devices.""I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D.""Email support is a bit slow. Once you drop an email, it takes time.""The GUI is in need of improvement. It is not drag-and-drop or easy to use.""The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

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Pricing and Cost Advice
  • "The price is very high."
  • "The price of the solution is reasonable."
  • "Currently, a perpetual license but some services are moving to a subscription"
  • "The price is good enough to expect an ideal solution. It's expensive."
  • More DX Spectrum Pricing and Cost Advice →

  • "We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
  • "The pricing is reasonable, given the features that they provide."
  • "The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
  • "If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
  • "Licensing is calculated on a per-user basis."
  • "I think that the pricing for this solution is reasonable and varies by number of devices."
  • More Infraon IMS Pricing and Cost Advice →

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    632,611 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The presentation layer is pretty simple and straightforward.
    Top Answer:The price is very high. It makes it very difficult with respect to the business because, with any other product, we have to look at a lower-cost licensing model. It would have to be much lower than… more »
    Top Answer:The visual is good but it's a little archaic. I think it's the way it's compiled, because I've been struggling recently with deploying it in different departments. The software still uses a 32 bit… more »
    Top Answer:It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective.  You can check… more »
    Top Answer:The feature that I like the most and the best part is the customization.
    Top Answer:Licensing is fairly simple being device-based with certain add-on modules for optional additional features like Configuration Management, Log Collection etc. This allows maximum usage of the purchased… more »
    Ranking
    12th
    Views
    5,669
    Comparisons
    3,667
    Reviews
    14
    Average Words per Review
    424
    Rating
    8.4
    15th
    Views
    1,231
    Comparisons
    705
    Reviews
    7
    Average Words per Review
    973
    Rating
    8.4
    Comparisons
    Also Known As
    CA Spectrum
    Everest IMS
    Learn More
    Overview

    DX Spectrum is a complete event and fault management system for network operations teams. The tool provides powerful capabilities for managing your dynamic, complex IT infrastructure, which includes physical, virtual, and cloud environments.The technology allows you to manage and optimize the infrastructure and the professional services that operate on top of it. DX Spectrum is a unified platform that helps your company enhance network service levels while lowering monitoring costs.

    DX Spectrum has intelligent event correlation and root-cause analysis capabilities. It can pinpoint the precise components that are causing issues with availability and network settings. Reports and dashboards can be customized with role-based views. Change management solutions can also be used by teams to govern, track, and remediate changes across network devices.

    DX Spectrum can identify multi-technology and multi-vendor stacks, as well as new software-defined networks (SDNs). It supports Multicast, MPLS, VPN, and VRF, among other routing protocols and technologies.

    DX Spectrum Features

    DX Spectrum has many valuable key features. Some of the most useful ones include:

    • Service management: DX Spectrum assists personnel in discovering, modeling, visualizing, monitoring, and managing the links between infrastructure and the business services it supports.
    • Fault detection: DX Spectrum offers unique solutions that automate device discovery and root cause analysis, allowing for faster issue detection and resolution.
    • Change management capabilities: DX Spectrum gives administrators the visibility and control they need to prevent erroneous modifications from causing network performance problems and outages.
    • Comprehensive visibility: With DX Spectrum, managers can receive comprehensive insight across physical, virtualized, and cloud environments, as well as a variety of technologies, platforms, and suppliers.
    • Customization: DX Spectrum provides administrators, users, and customers with pre-packaged, easily configurable dashboards and reports that may be adjusted to their individual needs. For maximum performance and visibility, it is intimately connected with other solutions within the DX Service Assurance and DX Service Management systems.

    DX Spectrum Benefits

    There are many benefits to implementing DX Spectrum. Some of the biggest advantages the solution offers include:

    • Reduce symptomatic alarms and hasten resolution with DX Spectrum’s root-cause analysis and robust event correlation. Automatically map the relationships between your network infrastructure to find the source of service issues for faster resolution. Whether it's a network configuration or availability issue, our network fault management system pinpoints the exact component responsible for the issue.
    • DX Spectrum supports network access from wireless wearables, mobile phones, tablets, and laptops. Provide network operators with the tools they need to manage their wireless networks, decrease outages, and make them as stable as their wired networks. For wired and wireless networks, DX Spectrum offers a unified view.
    • Fault and event management can be integrated across the Agile Ops, Network Operations, and Analytics portfolios. Fault, inventory, and topology knowledge are combined with performance, application, and log monitoring and a unified view across a full-stack NetOps solution. Additional connections include business service and service desk management.

    Reviews from Real Users

    DX Spectrum stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:

    Umair A., Enterprise Solutions & Services Head at Duroob Technologies, writes of the product, “It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically.”

    Itarchit, an IT Architect at a comms service provider, notes, “The most valuable feature is the event correlation mechanism. I also like the product's multi-customer approach.” He adds, “We haven't seen a better product. Overall, I am happy with this solution. Based on the current market, I would rate DX Spectrum a nine out of ten.”

    Powered by AI, Infraon IMS offers you a platform that provides precision monitoring, detailed insight and rapid troubleshooting for heterogeneous IT Infrastructure across enterprises of all sizes. Gaining real time reports and alerts on application and network performance on a single platform enables teams to collaboratively troubleshoot performance issues and proactively ensure top-notch service quality.

    Offer
    Learn more about DX Spectrum
    Learn more about Infraon IMS
    Sample Customers
    National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
    Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
    Top Industries
    REVIEWERS
    Financial Services Firm15%
    Comms Service Provider14%
    Healthcare Company14%
    Insurance Company10%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Government11%
    Financial Services Firm11%
    Comms Service Provider10%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider12%
    Government9%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business16%
    Midsize Enterprise16%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise10%
    Large Enterprise71%
    REVIEWERS
    Small Business38%
    Midsize Enterprise25%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise6%
    Large Enterprise64%
    Buyer's Guide
    DX Spectrum vs. Infraon IMS
    September 2022
    Find out what your peers are saying about DX Spectrum vs. Infraon IMS and other solutions. Updated: September 2022.
    632,611 professionals have used our research since 2012.

    DX Spectrum is ranked 12th in Network Monitoring Software with 14 reviews while Infraon IMS is ranked 15th in Network Monitoring Software with 7 reviews. DX Spectrum is rated 8.4, while Infraon IMS is rated 8.6. The top reviewer of DX Spectrum writes "Provides granular access control, highly scalable, and helpful for monitoring the entire network infrastructure". On the other hand, the top reviewer of Infraon IMS writes "Provides data accuracy for availability and policy harmonization". DX Spectrum is most compared with SolarWinds NPM, DX NetOps, Zabbix, Zenoss Service Dynamics and IBM Tivoli NetCool, whereas Infraon IMS is most compared with Datadog, Amazon CloudWatch, Zabbix, Auvik and PRTG Network Monitor. See our DX Spectrum vs. Infraon IMS report.

    See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.