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DataCore SANsymphony vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataCore SANsymphony
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
58
Ranking in other categories
Storage Software (2nd), Software Defined Storage (SDS) (4th), HCI (7th), Storage Performance (3rd)
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SigfridCecillon - PeerSpot reviewer
Owner at Arsium
High availability and user-friendliness enhance infrastructure health and redundancy
I would rate technical support from DataCore SANsymphony a 10. Each time I contact the technical support, it's when I don't have a choice because it's very difficult for me on site, and each time, I have good people online who are able to help me solve the problem. Usually, the problems are not very technically difficult, but sometimes they are, and the support team is still there to help us resolve them. The majority of the problems are linked to licensing, so when the license has expired or the number is not correct, they are proactive and change things live, which is very good.
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Auto-tiering to obtain performance at a lower cost without the customer having to purchase ultra-fast storage is great."
"The dashboard is very intuitive, and there are a lot of counters to diagnose what happens during a short period (like when a backup is in progress)."
"CDP is an important feature for avoiding data loss in the event of ransomware attacks. You need more storage capacity, however, you get the possibility to return at any time and use the data saved up to that point. The recovery is much faster than with a classic restore."
"The features I have found most valuable are the active-active, or so-called grid technology, and the integration into our VMware-vCenter."
"Supporting of Automated-Storage-Tiering (AST) is a good feature that saves money."
"The ability to pool the storage to leverage thin-provisioning is a huge saving in space and costs."
"I found the solution to be very stable."
"It is a stable solution."
"We like SnapMirror and we've been using it for many years. We also like the object storage tools, as well as cloud sync for customers wanting to integrate between the cloud and local."
"The most valuable aspects are that it's an all-in-one solution and it's very self-contained."
"This is a strong product and it works very well, and the processes around it continue to grow and mature."
"HCI has helped with storage persistence across private and hybrid clouds for the last year. It's faster and more reliable with minimal downtime, as it doesn't require any maintenance."
"The ability to size the available space in a way that matches our company's needs is most valuable. For instance, you can decide if you want 80/20, 70/30, or 60/40 space. Redundancy depends on your needs without changing the appliance. You just add space and decide the percentage of space that you need free and the percentage of space that you need for backup. It is all automatic, and you don't have to do anything. You just add space, and the system automatically configures itself with the chosen option."
"NetApp HCI is a stable solution."
"Scalability was another thing I was looking at. The solution, by its very nature, is designed to be expandable and flexible, so you don't have to buy performance you don't need today, but you're also not stuck with something you can't expand."
"The most valuable feature is the convergence."
 

Cons

"DataCore SANsymphony should integrate file servers at a good price into the solution."
"I would like to see SMPA (Shared Multi-Port Array) technology developed with the aim of allowing a configuration identical to other storage arrays."
"I would like for it to improve into a more ergonomic management console and a translation into the French language. It should have some process for a shutdown of a VM properly in case of a problem."
"In my opinion, there should be improvements in how to get and filter logs."
"The graphical interface is not always very stable."
"The alert system could have more features."
"We'd like to manage the raid on the disk directly in SanSymphony."
"There is no way of quickly matching the exact size of a vDisk to a disk pool."
"My biggest pain point is the installation part. I would like to see the appliance itself remove the entire switch that goes behind it and figure out how to do all the cluster interconnects within the box itself."
"To improve the product, they should make it more flexible."
"At the moment, I am not looking for new features. Quality of Service (QoS) and capacity efficiency are the two things that I want to resolve in my customer's environment. QoS improves the performance of each tenancy, and with capacity efficiency, the customer can achieve more capacity as compared to the normal capacity."
"The administration side of it needs to be improved. We expect an easier interface and a single upgrade for updating the infrastructure."
"The networking needs improvement."
"It is difficult to get acclimated to all the new features quickly. The onboard process could be improved to bring clients up to speed faster."
"It is easy to install now, but could potentially be even simpler."
"I would like to see higher level graphics support because we are going to be doing some virtual desktop for our CAD software, and I want to be able to support AutoCAD and Cantillo on remote desktop machines."
 

Pricing and Cost Advice

"It is relatively expensive, and the additional costs for hardware and storage can make it a significant investment for customers."
"The cost is at the same level as other storage solutions and it is easy to understand the licensing."
"Pricing has improved but it is still expensive."
"The pricing and licensing are better with DataCore."
"We have licensing costs on a yearly basis. They charge per terabyte, so in terms of cost, it can be very costly. They have three different features, and you have to pay extra for those."
"DataCore SANsymphony's pricing is very high and should be much cheaper."
"This product has a good ratio between quality and price. In many cases, it's less expensive to work with DataCore than other storage systems."
"In my case, the licensing per terabytes is very high and it must be licensed for each extra functionality."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"The price of the solution is okay but could improve."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"Its pricing is lower than our previous solution."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
14%
Comms Service Provider
10%
Government
5%
Computer Software Company
11%
Comms Service Provider
9%
Manufacturing Company
9%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise21
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for DataCore SANsymphony SDS?
Before choosing DataCore SANsymphony, I did not evaluate other options.
What do you like most about DataCore SANsymphony?
The dashboard is very intuitive, and there are a lot of counters to diagnose what happens during a short period (like when a backup is in progress).
What needs improvement with DataCore SANsymphony?
DataCore SANsymphony can be improved with high availability as it offers synchronous mirroring between physical and separate sites to ensure business continuity and disaster recovery. I do not have...
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Also Known As

DataCore Virtual SAN
No data available
 

Overview

 

Sample Customers

Volkswagen , Maimonides Medical Center, NASA, Thorntons, Inc., TUI, ISCO Industries, Pee Dee Electric Cooperative, United Financial Credit Union, Derby Supply Chain Solutions, Mission Community Hospital, Bellarmine College Preparatory, Colby-Sawyer College, Mount Sinai Health System, The Royal Institute of International Affairs, Quorn Foods, Bitburger, University of Birmingham, Stadtverwaltung Heidelberg, NetEnt to name a few.
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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