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DataCore SANsymphony vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataCore SANsymphony
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
59
Ranking in other categories
Storage Software (2nd), Software Defined Storage (SDS) (5th), HCI (8th), Storage Performance (1st)
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SigfridCecillon - PeerSpot reviewer
Owner at Arsium
High availability and user-friendliness enhance infrastructure health and redundancy
I would rate technical support from DataCore SANsymphony a 10. Each time I contact the technical support, it's when I don't have a choice because it's very difficult for me on site, and each time, I have good people online who are able to help me solve the problem. Usually, the problems are not very technically difficult, but sometimes they are, and the support team is still there to help us resolve them. The majority of the problems are linked to licensing, so when the license has expired or the number is not correct, they are proactive and change things live, which is very good.
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good security with this solution."
"The most valuable feature of DataCore SANsymphony SDS is its high availability. This solution also exhibits good performance and has high stability."
"SANsymphony is flexible, with many potential options for implementation. SANsymphony's can be used with VMware, Hyper-V, or even with a hypervisor agnostic approach. It can also be used for strictly physical non-virtualized solutions."
"It allows data to be available from two DataCore servers."
"DataCore's ability to seamlessly move virtual volume data between storage pools as well as their synchronous mirroring has made maintenance and disaster recovery planning achievable."
"The interface is user-friendly."
"The ability to pool the storage to leverage thin-provisioning is a huge saving in space and costs."
"This flexibility and scalability have helped our organization in practice because it is important for us as it decouples the storage management software from the physical hardware, creating a software layer of intelligence."
"The solution integrates well with all the other applications that we use on our environment."
"The most valuable feature of this solution is the SolidFire interface."
"When you are doing lifecycles for your equipment, you can just swap out pieces of equipment. We used to do one big iron to another big iron, and that's a major migration hassle. Whereas, with this environment, you can go with small nodes, one at a time, and do a refresh."
"The most valuable feature is the software design storage that really provided a faster, agile, easier to scale up and out storage path."
"We're trying to move to a much more API-driven management of all of our products, and NetApp's product is, from all the SDS providers we have seen, the most fully-baked API out there."
"Stability is one of the things we absolutely have to have, because if the HCI is down, our assembly lines are down, and that could potentially lead to our customer being down. If our customer is down, that's $10,000 a minute; and any time the assembly line is down, that could potentially lead to overtime. We don't get to charge one and a half times for something we billed just because you happened to build it on overtime. Any technology we bring in, has to be built for what I call "three in the morning." It can't be built for whenever everybody's in the plant, everybody can watch it, and everybody can babysit. It has to be built for three a.m. when you've got a skeletal staff there, and you just have to know that it's just running. As I stand here, right now, I don't have to check my phone, I don't have to check my email. I know it's running. Period"
"It is easy to administrate the solution, and the company handles its technical support well."
"HCI has helped with storage persistence across private and hybrid clouds for the last year. It's faster and more reliable with minimal downtime, as it doesn't require any maintenance."
 

Cons

"DataCore should integrate its own file server into SANsymphony."
"DataCore needs a more efficient and better way to keep track of metrics and counters so that we can do baseline analysis to measure performance."
"We are waiting for container support (on the roadmap), as well as a user-friendly full web-administration capability, and an improved API."
"The solution could be better packaged and marketed."
"Right now, the version used is run on Microsoft Windows Server. Having a Linux version or even an appliance would be better as it would eliminate the use of additional licensing for another piece of hardware."
"The area of DataCore SANsymphony that has room for improvement is the support."
"I still see room for improvement with DataCore SANsymphony in the area of alarm and task management."
"I see some good competition to DataCore SANsymphony at the moment. I don't think DataCore SANsymphony is the best option on the market at the moment as they still could learn something from their competitors."
"I would like for them to fall a little closer to like the VMware release model. The new features and new solutions tend to come from the VMware side. I would like for NetApp to follow along closely with VMware's release schedule."
"The problem is that it needs to be much more stable, for example, when I want to do the upgrade to 1.7 that just released, I also need to issue a ticket to the support guy in India and he asked me to deploy another mlock. There are a lot of manual steps compared with other products."
"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"In the next version I would like to see bigger GPU types and insurance for including transparency."
"It would be great if they took something like kernel storage and integrated straight into the NetApp as well."
"I would like to have the ability to replicate to multiple sites."
"I would like to see a better upgrade process, like the one that ONTAP has."
"The administration side of it needs to be improved. We expect an easier interface and a single upgrade for updating the infrastructure."
 

Pricing and Cost Advice

"Pricing has improved but it is still expensive."
"This solution allows the use of off-the-shelf hardware and charges by the TB of storage."
"This product has a good ratio between quality and price. In many cases, it's less expensive to work with DataCore than other storage systems."
"In my case, the licensing per terabytes is very high and it must be licensed for each extra functionality."
"We have licensing costs on a yearly basis. They charge per terabyte, so in terms of cost, it can be very costly. They have three different features, and you have to pay extra for those."
"The pricing and licensing are better with DataCore."
"Make sure you are made aware of the annual subscription cost when purchasing."
"The cost is at the same level as other storage solutions and it is easy to understand the licensing."
"The licensing fees are renewed annually."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"All the licenses are included when you buy the program."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"Its price is comparable to the competitors in the market."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
13%
Comms Service Provider
12%
Government
6%
Marketing Services Firm
14%
Comms Service Provider
10%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for DataCore SANsymphony SDS?
Before choosing DataCore SANsymphony, I did not evaluate other options.
What do you like most about DataCore SANsymphony?
The dashboard is very intuitive, and there are a lot of counters to diagnose what happens during a short period (like when a backup is in progress).
What needs improvement with DataCore SANsymphony?
DataCore SANsymphony can be improved with high availability as it offers synchronous mirroring between physical and separate sites to ensure business continuity and disaster recovery. I do not have...
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Also Known As

DataCore Virtual SAN
No data available
 

Overview

 

Sample Customers

Volkswagen , Maimonides Medical Center, NASA, Thorntons, Inc., TUI, ISCO Industries, Pee Dee Electric Cooperative, United Financial Credit Union, Derby Supply Chain Solutions, Mission Community Hospital, Bellarmine College Preparatory, Colby-Sawyer College, Mount Sinai Health System, The Royal Institute of International Affairs, Quorn Foods, Bitburger, University of Birmingham, Stadtverwaltung Heidelberg, NetEnt to name a few.
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Find out what your peers are saying about Dell Technologies, Broadcom, Nutanix and others in HCI. Updated: March 2026.
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