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DataCore SANsymphony vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataCore SANsymphony
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
59
Ranking in other categories
Storage Software (2nd), Software Defined Storage (SDS) (5th), HCI (8th), Storage Performance (1st)
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SigfridCecillon - PeerSpot reviewer
Owner at Arsium
High availability and user-friendliness enhance infrastructure health and redundancy
I would rate technical support from DataCore SANsymphony a 10. Each time I contact the technical support, it's when I don't have a choice because it's very difficult for me on site, and each time, I have good people online who are able to help me solve the problem. Usually, the problems are not very technically difficult, but sometimes they are, and the support team is still there to help us resolve them. The majority of the problems are linked to licensing, so when the license has expired or the number is not correct, they are proactive and change things live, which is very good.
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"DataCore's ability to seamlessly move virtual volume data between storage pools as well as their synchronous mirroring has made maintenance and disaster recovery planning achievable."
"The documentation repository is really useful and kept updated."
"This flexibility and scalability have helped our organization in practice because it is important for us as it decouples the storage management software from the physical hardware, creating a software layer of intelligence."
"It is a well-proven, automated management tool in all dynamic provisioning, auto-tiering, great performance, parallel I/O​, cache speed mechanism, etc."
"Supporting of Automated-Storage-Tiering (AST) is a good feature that saves money."
"Good security with this solution."
"DataCore has helped provide flexible, highly available, high-performance storage that otherwise would have been outside our price range."
"Mirroring is the most valuable feature because I can provide a high-level of service and optimize the use of obsolete storage."
"It has reduced our hypervisor footprint by around 20%."
"HCI definitely improved how flexible we scale, and our entrance into the cloud. The features are very rich, in terms of both avenues. It's helped us flexibly move and shift our workloads around, back and forth."
"The multi-vertical aspect is what is most valuable for us. The main reason we wanted a multi protocol was because Amazon was not able to provide us with access to the same data as we could get from Linux and Windows lengths. That was our value proposition for this solution."
"The most valuable feature, currently, is the density of the system as hardware. I'm able to leverage the density of the product and remove bigger hardware which requires more space, cooling, and power costs, obviously. There are cost savings, obviously."
"Stability is one of the things we absolutely have to have, because if the HCI is down, our assembly lines are down, and that could potentially lead to our customer being down. If our customer is down, that's $10,000 a minute; and any time the assembly line is down, that could potentially lead to overtime. We don't get to charge one and a half times for something we billed just because you happened to build it on overtime. Any technology we bring in, has to be built for what I call "three in the morning." It can't be built for whenever everybody's in the plant, everybody can watch it, and everybody can babysit. It has to be built for three a.m. when you've got a skeletal staff there, and you just have to know that it's just running. As I stand here, right now, I don't have to check my phone, I don't have to check my email. I know it's running. Period"
"The most valuables features of it are the deduplication and the compaction because the ratios are much better than what we normally get on our FAS storage."
"The NetApp Deployment Engine that comes with it makes the actual deployment and usage very easy. That's our primary focus and it's hyper-converged. That's something that we want to use as well."
"The most valuable aspects are that it's an all-in-one solution and it's very self-contained."
 

Cons

"If you're dealing with big databases or transactional databases, it might not be the best-suited solution. The design of DataCore's solution isn't oriented towards this type of data."
"It would be ideal if they were providing archive licensing with the ability to create a second pool on existing storage nodes."
"One area where the solution could improve is its software platform. Many customers have expressed dissatisfaction with the software running on Microsoft Windows."
"I see some good competition to DataCore SANsymphony at the moment. I don't think DataCore SANsymphony is the best option on the market at the moment as they still could learn something from their competitors."
"If it could integrate to a cloud gateway, then we could carry it directly to storage, instead of having middleware in between the storage and the cloud."
"For customers or technicians that don't speak and understand English, it could be great to have other languages support, all the more so given the number of countries in which SanSymphony is used."
"NVMeoF should be implemented. This protocol will play a major role in storage infrastructure in the future."
"The cost is becoming prohibitive since they moved to a subscription model."
"I would like to see higher level graphics support because we are going to be doing some virtual desktop for our CAD software, and I want to be able to support AutoCAD and Cantillo on remote desktop machines."
"The networking needs improvement."
"In the next version I would like to see bigger GPU types and insurance for including transparency."
"I would like for them to fall a little closer to like the VMware release model. The new features and new solutions tend to come from the VMware side. I would like for NetApp to follow along closely with VMware's release schedule."
"The deployment process has room for improvement. I would like for it to be a cookie-cutter deployment."
"They could improve the packaging."
"There are some legacy applications which still cannot be migrated. That is why we have to keep two environments: legacy and the new one. We would like to see more compatibility to move stuff."
"Its stability is very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crash."
 

Pricing and Cost Advice

"This product has a good ratio between quality and price. In many cases, it's less expensive to work with DataCore than other storage systems."
"In my case, the licensing per terabytes is very high and it must be licensed for each extra functionality."
"The cost is at the same level as other storage solutions and it is easy to understand the licensing."
"We have licensing costs on a yearly basis. They charge per terabyte, so in terms of cost, it can be very costly. They have three different features, and you have to pay extra for those."
"It is relatively expensive, and the additional costs for hardware and storage can make it a significant investment for customers."
"This solution allows the use of off-the-shelf hardware and charges by the TB of storage."
"Make sure you are made aware of the annual subscription cost when purchasing."
"Pricing has improved but it is still expensive."
"The price of the solution is okay but could improve."
"The licensing fees are renewed annually."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"Its price is comparable to the competitors in the market."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
13%
Comms Service Provider
12%
Government
6%
Marketing Services Firm
14%
Comms Service Provider
12%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for DataCore SANsymphony SDS?
I am saying that the pricing is reasonable. It's not that expensive, and the product is also pretty stable. It's a good solution and the price is okay regarding the other products.
What do you like most about DataCore SANsymphony?
The dashboard is very intuitive, and there are a lot of counters to diagnose what happens during a short period (like when a backup is in progress).
What needs improvement with DataCore SANsymphony?
It's difficult to know how DataCore SANsymphony can be improved. I think DataCore SANsymphony could be deployed on Linux environments, which could be a great thing for clients. I would like to see ...
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Also Known As

DataCore Virtual SAN
No data available
 

Overview

 

Sample Customers

Volkswagen , Maimonides Medical Center, NASA, Thorntons, Inc., TUI, ISCO Industries, Pee Dee Electric Cooperative, United Financial Credit Union, Derby Supply Chain Solutions, Mission Community Hospital, Bellarmine College Preparatory, Colby-Sawyer College, Mount Sinai Health System, The Royal Institute of International Affairs, Quorn Foods, Bitburger, University of Birmingham, Stadtverwaltung Heidelberg, NetEnt to name a few.
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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