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DataCore SANsymphony vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataCore SANsymphony
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
59
Ranking in other categories
Storage Software (2nd), Software Defined Storage (SDS) (5th), HCI (8th), Storage Performance (1st)
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SigfridCecillon - PeerSpot reviewer
Owner at Arsium
High availability and user-friendliness enhance infrastructure health and redundancy
I would rate technical support from DataCore SANsymphony a 10. Each time I contact the technical support, it's when I don't have a choice because it's very difficult for me on site, and each time, I have good people online who are able to help me solve the problem. Usually, the problems are not very technically difficult, but sometimes they are, and the support team is still there to help us resolve them. The majority of the problems are linked to licensing, so when the license has expired or the number is not correct, they are proactive and change things live, which is very good.
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"DataCore's ability to seamlessly move virtual volume data between storage pools as well as their synchronous mirroring has made maintenance and disaster recovery planning achievable."
"Our system is designed to be scalable and flexible, so it can grow and adapt to meet the changing needs of our clients."
"An advantage of SANsymphony is its ease of use, especially when installing or upgrading the system."
"Continuous data protection (CDP), can be used to "protect" again ransomware by recording all write on disk in a log. You can recover your data with incredible time granularity."
"DataCore SANsymphony brings stability to the infrastructures, and the infrastructures are healthy after, along with the redundancy."
"This flexibility and scalability have helped our organization in practice because it is important for us as it decouples the storage management software from the physical hardware, creating a software layer of intelligence."
"The documentation repository is really useful and kept updated."
"The ability to pool the storage to leverage thin-provisioning is a huge saving in space and costs."
"The ability to size the available space in a way that matches our company's needs is most valuable. For instance, you can decide if you want 80/20, 70/30, or 60/40 space. Redundancy depends on your needs without changing the appliance. You just add space and decide the percentage of space that you need free and the percentage of space that you need for backup. It is all automatic, and you don't have to do anything. You just add space, and the system automatically configures itself with the chosen option."
"It allows me to move a VM set and require extra performance. I can easily move them onto it and have it just run."
"NetApp HCI is a stable solution."
"In terms of helping us with storage persistence across private and hybrid clouds, we do store data internally and in Azure. It has allowed us to consolidate a number of workloads, across our old NetApp and a number of our older storage arrays, into a single unit and have that unit also working with Azure."
"Stability is one of the things we absolutely have to have, because if the HCI is down, our assembly lines are down, and that could potentially lead to our customer being down. If our customer is down, that's $10,000 a minute; and any time the assembly line is down, that could potentially lead to overtime. We don't get to charge one and a half times for something we billed just because you happened to build it on overtime. Any technology we bring in, has to be built for what I call "three in the morning." It can't be built for whenever everybody's in the plant, everybody can watch it, and everybody can babysit. It has to be built for three a.m. when you've got a skeletal staff there, and you just have to know that it's just running. As I stand here, right now, I don't have to check my phone, I don't have to check my email. I know it's running. Period"
"It is scalable, and NetApp Deployment Engine (NDE) makes its deployment easier."
"The solution is very scalable."
"It has automated a lot of workloads. It has automated us from ticketing a large number to a very small number."
 

Cons

"Datacore is developing a new WebUI with new dashboards. It is a good idea as the classic GUI is lacking dashboards."
"I found it a little unnecessary to have to rename the configurations within the graphics console in order to have unique names."
"In my opinion, there should be improvements in how to get and filter logs."
"Problem detection could be easier. It should help customers identify problems very quickly because it's not easy to analyze on the platform today."
"I think the performance reporting can be improved by adding historical statistics into a database for the purpose of comparing."
"We'd like to manage the raid on the disk directly in SanSymphony."
"When I sometimes reboot for maintenance, the connectivity from the iSCSI initiator host could be improved."
"DataCore needs a more efficient and better way to keep track of metrics and counters so that we can do baseline analysis to measure performance."
"My biggest pain point is the installation part. I would like to see the appliance itself remove the entire switch that goes behind it and figure out how to do all the cluster interconnects within the box itself."
"I'd like to see some additional graphics capabilities because I'd like to look at some virtual desktop integration for CAD software."
"It would be nice to have better access to tutorials and a test environment for simulations."
"The price should be lowered. It's a little expensive."
"The vCenter keeps crashing, meaning that there is no stability in our environment."
"It is easy to install now, but could potentially be even simpler."
"I would like to see a better upgrade process, like the one that ONTAP has."
"At the moment, I am not looking for new features. Quality of Service (QoS) and capacity efficiency are the two things that I want to resolve in my customer's environment. QoS improves the performance of each tenancy, and with capacity efficiency, the customer can achieve more capacity as compared to the normal capacity."
 

Pricing and Cost Advice

"The solution is cost effective."
"In my case, the licensing per terabytes is very high and it must be licensed for each extra functionality."
"DataCore SANsymphony's pricing is very high and should be much cheaper."
"The pricing and licensing are better with DataCore."
"Pricing has improved but it is still expensive."
"It is relatively expensive, and the additional costs for hardware and storage can make it a significant investment for customers."
"Make sure you are made aware of the annual subscription cost when purchasing."
"This solution allows the use of off-the-shelf hardware and charges by the TB of storage."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"The price of the solution is okay but could improve."
"All the licenses are included when you buy the program."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"Its price is comparable to the competitors in the market."
"Its pricing is lower than our previous solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
13%
Comms Service Provider
12%
Government
6%
Marketing Services Firm
14%
Comms Service Provider
13%
Computer Software Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for DataCore SANsymphony SDS?
I am saying that the pricing is reasonable. It's not that expensive, and the product is also pretty stable. It's a good solution and the price is okay regarding the other products.
What do you like most about DataCore SANsymphony?
The dashboard is very intuitive, and there are a lot of counters to diagnose what happens during a short period (like when a backup is in progress).
What needs improvement with DataCore SANsymphony?
It's difficult to know how DataCore SANsymphony can be improved. I think DataCore SANsymphony could be deployed on Linux environments, which could be a great thing for clients. I would like to see ...
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Also Known As

DataCore Virtual SAN
No data available
 

Overview

 

Sample Customers

Volkswagen , Maimonides Medical Center, NASA, Thorntons, Inc., TUI, ISCO Industries, Pee Dee Electric Cooperative, United Financial Credit Union, Derby Supply Chain Solutions, Mission Community Hospital, Bellarmine College Preparatory, Colby-Sawyer College, Mount Sinai Health System, The Royal Institute of International Affairs, Quorn Foods, Bitburger, University of Birmingham, Stadtverwaltung Heidelberg, NetEnt to name a few.
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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