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DataCore SANsymphony vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataCore SANsymphony
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
59
Ranking in other categories
Storage Software (2nd), Software Defined Storage (SDS) (5th), HCI (8th), Storage Performance (1st)
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SigfridCecillon - PeerSpot reviewer
Owner at Arsium
High availability and user-friendliness enhance infrastructure health and redundancy
I would rate technical support from DataCore SANsymphony a 10. Each time I contact the technical support, it's when I don't have a choice because it's very difficult for me on site, and each time, I have good people online who are able to help me solve the problem. Usually, the problems are not very technically difficult, but sometimes they are, and the support team is still there to help us resolve them. The majority of the problems are linked to licensing, so when the license has expired or the number is not correct, they are proactive and change things live, which is very good.
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"DataCore SANsymphony's stability is okay."
"Storage is always available."
"The dashboard is very intuitive, and there are a lot of counters to diagnose what happens during a short period (like when a backup is in progress)."
"This flexibility and scalability have helped our organization in practice because it is important for us as it decouples the storage management software from the physical hardware, creating a software layer of intelligence."
"SANsymphony is flexible, with many potential options for implementation. SANsymphony's can be used with VMware, Hyper-V, or even with a hypervisor agnostic approach. It can also be used for strictly physical non-virtualized solutions."
"DataCore has helped provide flexible, highly available, high-performance storage that otherwise would have been outside our price range."
"Our central storage has very high availability. DataCore SANsymphony ensures high business continuity."
"For us, fault tolerance is the most important feature of DataCore."
"It has automated a lot of workloads. It has automated us from ticketing a large number to a very small number."
"Stability is one of the things we absolutely have to have, because if the HCI is down, our assembly lines are down, and that could potentially lead to our customer being down. If our customer is down, that's $10,000 a minute; and any time the assembly line is down, that could potentially lead to overtime. We don't get to charge one and a half times for something we billed just because you happened to build it on overtime. Any technology we bring in, has to be built for what I call "three in the morning." It can't be built for whenever everybody's in the plant, everybody can watch it, and everybody can babysit. It has to be built for three a.m. when you've got a skeletal staff there, and you just have to know that it's just running. As I stand here, right now, I don't have to check my phone, I don't have to check my email. I know it's running. Period"
"It's an all-flash solution. NetApp guarantees 3-to-1 or more than 3-to-1. It has guaranteed performance, like 15K IOPS per node."
"The most valuables features of it are the deduplication and the compaction because the ratios are much better than what we normally get on our FAS storage."
"In terms of helping us with storage persistence across private and hybrid clouds, we do store data internally and in Azure. It has allowed us to consolidate a number of workloads, across our old NetApp and a number of our older storage arrays, into a single unit and have that unit also working with Azure."
"The most valuable feature, currently, is the density of the system as hardware. I'm able to leverage the density of the product and remove bigger hardware which requires more space, cooling, and power costs, obviously. There are cost savings, obviously."
"Scalability was another thing I was looking at. The solution, by its very nature, is designed to be expandable and flexible, so you don't have to buy performance you don't need today, but you're also not stuck with something you can't expand."
"The ability to size the available space in a way that matches our company's needs is most valuable. For instance, you can decide if you want 80/20, 70/30, or 60/40 space. Redundancy depends on your needs without changing the appliance. You just add space and decide the percentage of space that you need free and the percentage of space that you need for backup. It is all automatic, and you don't have to do anything. You just add space, and the system automatically configures itself with the chosen option."
 

Cons

"For customers or technicians who don't speak and understand English, it would be great to have other language support, all the more so given the number of countries in which SanSymphony is used."
"Right now, the version used is run on Microsoft Windows Server. Having a Linux version or even an appliance would be better as it would eliminate the use of additional licensing for another piece of hardware."
"In my opinion, there should be improvements in how to get and filter logs."
"The main problem is there is no DataCore OS."
"We'd like to manage the raid on the disk directly in SanSymphony."
"The solution is constantly evolving."
"The solution could be better packaged and marketed."
"One limitation of this solution is that it's Windows-based, e.g. one requirement to install DataCore SANsymphony SDS is putting it on a Windows server machine. It relies on Windows and that is a limitation because there are some customers who are looking for non Windows systems."
"At the moment, I am not looking for new features. Quality of Service (QoS) and capacity efficiency are the two things that I want to resolve in my customer's environment. QoS improves the performance of each tenancy, and with capacity efficiency, the customer can achieve more capacity as compared to the normal capacity."
"The administration side of it needs to be improved. We expect an easier interface and a single upgrade for updating the infrastructure."
"It is difficult to get acclimated to all the new features quickly. The onboard process could be improved to bring clients up to speed faster."
"It is easy to install now, but could potentially be even simpler."
"I would like to see the implementation process improved."
"HCI has not enabled us to consolidate workloads or break down silos and has not increased application performance. It has also not resulted in more efficient use of compute resources."
"I'd like to see some additional graphics capabilities because I'd like to look at some virtual desktop integration for CAD software."
"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
 

Pricing and Cost Advice

"In my case, the licensing per terabytes is very high and it must be licensed for each extra functionality."
"This solution allows the use of off-the-shelf hardware and charges by the TB of storage."
"Make sure you are made aware of the annual subscription cost when purchasing."
"It is relatively expensive, and the additional costs for hardware and storage can make it a significant investment for customers."
"We have licensing costs on a yearly basis. They charge per terabyte, so in terms of cost, it can be very costly. They have three different features, and you have to pay extra for those."
"The solution is cost effective."
"DataCore SANsymphony's pricing is very high and should be much cheaper."
"The pricing and licensing are better with DataCore."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"The price of the solution is okay but could improve."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"All the licenses are included when you buy the program."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
13%
Comms Service Provider
11%
Government
6%
Marketing Services Firm
14%
Comms Service Provider
10%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for DataCore SANsymphony SDS?
Before choosing DataCore SANsymphony, I did not evaluate other options.
What do you like most about DataCore SANsymphony?
The dashboard is very intuitive, and there are a lot of counters to diagnose what happens during a short period (like when a backup is in progress).
What needs improvement with DataCore SANsymphony?
DataCore SANsymphony can be improved with high availability as it offers synchronous mirroring between physical and separate sites to ensure business continuity and disaster recovery. I do not have...
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Also Known As

DataCore Virtual SAN
No data available
 

Overview

 

Sample Customers

Volkswagen , Maimonides Medical Center, NASA, Thorntons, Inc., TUI, ISCO Industries, Pee Dee Electric Cooperative, United Financial Credit Union, Derby Supply Chain Solutions, Mission Community Hospital, Bellarmine College Preparatory, Colby-Sawyer College, Mount Sinai Health System, The Royal Institute of International Affairs, Quorn Foods, Bitburger, University of Birmingham, Stadtverwaltung Heidelberg, NetEnt to name a few.
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Find out what your peers are saying about Dell Technologies, Broadcom, Nutanix and others in HCI. Updated: January 2026.
883,546 professionals have used our research since 2012.