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DataCore SANsymphony vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataCore SANsymphony
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
59
Ranking in other categories
Storage Software (2nd), Software Defined Storage (SDS) (5th), HCI (8th), Storage Performance (1st)
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SigfridCecillon - PeerSpot reviewer
Owner at Arsium
High availability and user-friendliness enhance infrastructure health and redundancy
I would rate technical support from DataCore SANsymphony a 10. Each time I contact the technical support, it's when I don't have a choice because it's very difficult for me on site, and each time, I have good people online who are able to help me solve the problem. Usually, the problems are not very technically difficult, but sometimes they are, and the support team is still there to help us resolve them. The majority of the problems are linked to licensing, so when the license has expired or the number is not correct, they are proactive and change things live, which is very good.
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The dashboard is very intuitive, and there are many counters to diagnose what happens during a short period (like when a backup is in progress)."
"Stability, the price, and ergonomics are the features I find most valuable in DataCore SANsymphony."
"SANsymphony is flexible, with many potential options for implementation. SANsymphony's can be used with VMware, Hyper-V, or even with a hypervisor agnostic approach. It can also be used for strictly physical non-virtualized solutions."
"The most valuable feature of DataCore SANsymphony SDS is its high availability. This solution also exhibits good performance and has high stability."
"It is a very stable solution."
"The synchronous mirror allows us to operate a fully redundant storage solution that is distributed across two sites."
"The most valuable feature for us is that we can adjust the size of the storage very easily, without stopping production."
"Active-active is the most valuable aspect for us."
"It is easy to administrate the solution, and the company handles its technical support well."
"Scalability was another thing I was looking at. The solution, by its very nature, is designed to be expandable and flexible, so you don't have to buy performance you don't need today, but you're also not stuck with something you can't expand."
"The scalability is great, because it can scale independently."
"It is scalable, and NetApp Deployment Engine (NDE) makes its deployment easier."
"This is a strong product and it works very well, and the processes around it continue to grow and mature."
"It is highly scalable. Their support is also extremely good."
"Stability is one of the things we absolutely have to have, because if the HCI is down, our assembly lines are down, and that could potentially lead to our customer being down. If our customer is down, that's $10,000 a minute; and any time the assembly line is down, that could potentially lead to overtime. We don't get to charge one and a half times for something we billed just because you happened to build it on overtime. Any technology we bring in, has to be built for what I call "three in the morning." It can't be built for whenever everybody's in the plant, everybody can watch it, and everybody can babysit. It has to be built for three a.m. when you've got a skeletal staff there, and you just have to know that it's just running. As I stand here, right now, I don't have to check my phone, I don't have to check my email. I know it's running. Period"
"We like SnapMirror and we've been using it for many years. We also like the object storage tools, as well as cloud sync for customers wanting to integrate between the cloud and local."
 

Cons

"NVMeoF should be implemented. This protocol will play a major role in storage infrastructure in the future."
"DataCore SANsymphony should integrate file servers at a good price into the solution."
"The alert system could have more features."
"I would like for it to improve into a more ergonomic management console and a translation into the French language. It should have some process for a shutdown of a VM properly in case of a problem."
"If you're dealing with big databases or transactional databases, it might not be the best-suited solution. The design of DataCore's solution isn't oriented towards this type of data."
"The solution is constantly evolving."
"For customers or technicians who don't speak and understand English, it would be great to have other language support, all the more so given the number of countries in which SanSymphony is used."
"The graphical interface is not always very stable."
"The fact that it doesn't have all the data points we need and all the historical data that I would like. I find that a lot of the performance analysis is done through support, where they have something that we don't have. It would be nice just to have all that on-prem."
"They could improve the packaging."
"It would be great if they took something like kernel storage and integrated straight into the NetApp as well."
"HCI has not enabled us to consolidate workloads or break down silos and has not increased application performance. It has also not resulted in more efficient use of compute resources."
"There are some legacy applications which still cannot be migrated. That is why we have to keep two environments: legacy and the new one. We would like to see more compatibility to move stuff."
"Its stability is very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crash."
"To improve the product, they should make it more flexible."
"There's a limitation with a block in the file. That's where I see that it's not very efficient for upgrades and for management."
 

Pricing and Cost Advice

"Make sure you are made aware of the annual subscription cost when purchasing."
"The solution is cost effective."
"The pricing and licensing are better with DataCore."
"This solution allows the use of off-the-shelf hardware and charges by the TB of storage."
"In my case, the licensing per terabytes is very high and it must be licensed for each extra functionality."
"DataCore SANsymphony's pricing is very high and should be much cheaper."
"It is relatively expensive, and the additional costs for hardware and storage can make it a significant investment for customers."
"The cost is at the same level as other storage solutions and it is easy to understand the licensing."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"Its price is comparable to the competitors in the market."
"Its pricing is lower than our previous solution."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"All the licenses are included when you buy the program."
"The price of the solution is okay but could improve."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
13%
Comms Service Provider
12%
Government
6%
Marketing Services Firm
14%
Comms Service Provider
12%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for DataCore SANsymphony SDS?
I am saying that the pricing is reasonable. It's not that expensive, and the product is also pretty stable. It's a good solution and the price is okay regarding the other products.
What do you like most about DataCore SANsymphony?
The dashboard is very intuitive, and there are a lot of counters to diagnose what happens during a short period (like when a backup is in progress).
What needs improvement with DataCore SANsymphony?
It's difficult to know how DataCore SANsymphony can be improved. I think DataCore SANsymphony could be deployed on Linux environments, which could be a great thing for clients. I would like to see ...
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Also Known As

DataCore Virtual SAN
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Overview

 

Sample Customers

Volkswagen , Maimonides Medical Center, NASA, Thorntons, Inc., TUI, ISCO Industries, Pee Dee Electric Cooperative, United Financial Credit Union, Derby Supply Chain Solutions, Mission Community Hospital, Bellarmine College Preparatory, Colby-Sawyer College, Mount Sinai Health System, The Royal Institute of International Affairs, Quorn Foods, Bitburger, University of Birmingham, Stadtverwaltung Heidelberg, NetEnt to name a few.
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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