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DataCore SANsymphony vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataCore SANsymphony
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
59
Ranking in other categories
Storage Software (2nd), Software Defined Storage (SDS) (5th), HCI (8th), Storage Performance (1st)
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SigfridCecillon - PeerSpot reviewer
Owner at Arsium
High availability and user-friendliness enhance infrastructure health and redundancy
I would rate technical support from DataCore SANsymphony a 10. Each time I contact the technical support, it's when I don't have a choice because it's very difficult for me on site, and each time, I have good people online who are able to help me solve the problem. Usually, the problems are not very technically difficult, but sometimes they are, and the support team is still there to help us resolve them. The majority of the problems are linked to licensing, so when the license has expired or the number is not correct, they are proactive and change things live, which is very good.
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Oracle OLTP benchmark to test how it improves the performance while using flash drive NVMe."
"The most useful feature of SANsymphony is that it's able to manage any brand of block storage."
"The ability to pool the storage to leverage thin-provisioning is a huge saving in space and costs."
"Continuous data protection (CDP), can be used to "protect" again ransomware by recording all write on disk in a log. You can recover your data with incredible time granularity."
"It is a stable solution."
"DataCore SANsymphony's stability is okay."
"Our system is designed to be scalable and flexible, so it can grow and adapt to meet the changing needs of our clients."
"It's a software storage solution that can scale as we like. There is also has a parallel feature that enhances the performance of the storage solution. We can separate storage and computing, and we can scale these two parts of the platform to meet business needs efficiently."
"It is easy to administrate the solution, and the company handles its technical support well."
"The most valuables features of it are the deduplication and the compaction because the ratios are much better than what we normally get on our FAS storage."
"The most valuable feature, currently, is the density of the system as hardware. I'm able to leverage the density of the product and remove bigger hardware which requires more space, cooling, and power costs, obviously. There are cost savings, obviously."
"The most valuable aspects are that it's an all-in-one solution and it's very self-contained."
"It is a unique product with simplified setup and independent control over storage and compute."
"It is highly scalable. Their support is also extremely good."
"Stability is one of the things we absolutely have to have, because if the HCI is down, our assembly lines are down, and that could potentially lead to our customer being down. If our customer is down, that's $10,000 a minute; and any time the assembly line is down, that could potentially lead to overtime. We don't get to charge one and a half times for something we billed just because you happened to build it on overtime. Any technology we bring in, has to be built for what I call "three in the morning." It can't be built for whenever everybody's in the plant, everybody can watch it, and everybody can babysit. It has to be built for three a.m. when you've got a skeletal staff there, and you just have to know that it's just running. As I stand here, right now, I don't have to check my phone, I don't have to check my email. I know it's running. Period"
"The solution integrates well with all the other applications that we use on our environment."
 

Cons

"My experience with pricing, setup cost, and licensing is that in many cases it is expensive, but we can find a solution every time to have a discount for selling it."
"In my opinion, there should be improvements in how to get and filter logs."
"The cloud reporting interface is quite poor compared to other vendors."
"The solution could be better packaged and marketed."
"I would like for it to improve into a more ergonomic management console and a translation into the French language. It should have some process for a shutdown of a VM properly in case of a problem."
"I see some good competition to DataCore SANsymphony at the moment. I don't think DataCore SANsymphony is the best option on the market at the moment as they still could learn something from their competitors."
"The area of DataCore SANsymphony that has room for improvement is the support."
"Having an enterprise "Storage Dashboard" that can show capacity, usage, performance, and any issues would be very beneficial."
"My biggest pain point is the installation part. I would like to see the appliance itself remove the entire switch that goes behind it and figure out how to do all the cluster interconnects within the box itself."
"The price should be lowered. It's a little expensive."
"If you want to have a really dense data center then it's hard to have a big chunk of cabling going through everything."
"It would be great if they took something like kernel storage and integrated straight into the NetApp as well."
"It is difficult to get acclimated to all the new features quickly. The onboard process could be improved to bring clients up to speed faster."
"The deployment process has room for improvement. I would like for it to be a cookie-cutter deployment."
"I'd like to see some additional graphics capabilities because I'd like to look at some virtual desktop integration for CAD software."
"The product needs better support for installing the operating system on the machine."
 

Pricing and Cost Advice

"We have licensing costs on a yearly basis. They charge per terabyte, so in terms of cost, it can be very costly. They have three different features, and you have to pay extra for those."
"DataCore SANsymphony's pricing is very high and should be much cheaper."
"The pricing and licensing are better with DataCore."
"The cost is at the same level as other storage solutions and it is easy to understand the licensing."
"In my case, the licensing per terabytes is very high and it must be licensed for each extra functionality."
"It is relatively expensive, and the additional costs for hardware and storage can make it a significant investment for customers."
"The solution is cost effective."
"Pricing has improved but it is still expensive."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"The price of the solution is okay but could improve."
"Its price is comparable to the competitors in the market."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
13%
Comms Service Provider
11%
Government
6%
Marketing Services Firm
14%
Comms Service Provider
10%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for DataCore SANsymphony SDS?
Before choosing DataCore SANsymphony, I did not evaluate other options.
What do you like most about DataCore SANsymphony?
The dashboard is very intuitive, and there are a lot of counters to diagnose what happens during a short period (like when a backup is in progress).
What needs improvement with DataCore SANsymphony?
DataCore SANsymphony can be improved with high availability as it offers synchronous mirroring between physical and separate sites to ensure business continuity and disaster recovery. I do not have...
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Also Known As

DataCore Virtual SAN
No data available
 

Overview

 

Sample Customers

Volkswagen , Maimonides Medical Center, NASA, Thorntons, Inc., TUI, ISCO Industries, Pee Dee Electric Cooperative, United Financial Credit Union, Derby Supply Chain Solutions, Mission Community Hospital, Bellarmine College Preparatory, Colby-Sawyer College, Mount Sinai Health System, The Royal Institute of International Affairs, Quorn Foods, Bitburger, University of Birmingham, Stadtverwaltung Heidelberg, NetEnt to name a few.
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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