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DataCore SANsymphony vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataCore SANsymphony
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
59
Ranking in other categories
Storage Software (2nd), Software Defined Storage (SDS) (5th), HCI (8th), Storage Performance (1st)
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SigfridCecillon - PeerSpot reviewer
Owner at Arsium
High availability and user-friendliness enhance infrastructure health and redundancy
I would rate technical support from DataCore SANsymphony a 10. Each time I contact the technical support, it's when I don't have a choice because it's very difficult for me on site, and each time, I have good people online who are able to help me solve the problem. Usually, the problems are not very technically difficult, but sometimes they are, and the support team is still there to help us resolve them. The majority of the problems are linked to licensing, so when the license has expired or the number is not correct, they are proactive and change things live, which is very good.
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution."
"Continuous data protection (CDP), can be used to "protect" again ransomware by recording all write on disk in a log. You can recover your data with incredible time granularity."
"The most valuable feature for us is that we can adjust the size of the storage very easily, without stopping production."
"The use of the RAM cache allows you to speed up the writing and reading of data while also allowing for a possible increase in performance by increasing the RAM on the servers."
"The ability to pool the storage to leverage thin-provisioning is a huge saving in space and costs."
"Supporting of Automated-Storage-Tiering (AST) is a good feature that saves money."
"I am very happy with this product's ability to adapt, increase, and modify existing infrastructures."
"Auto-tiering to obtain performance at a lower cost without the customer having to purchase ultra-fast storage is great."
"Scalability was another thing I was looking at. The solution, by its very nature, is designed to be expandable and flexible, so you don't have to buy performance you don't need today, but you're also not stuck with something you can't expand."
"This is a strong product and it works very well, and the processes around it continue to grow and mature."
"The most valuable aspects are that it's an all-in-one solution and it's very self-contained."
"The most valuable feature is the software design storage that really provided a faster, agile, easier to scale up and out storage path."
"It is easy to set up, and you don't have to do much work to get it to do what it needs to do."
"We like SnapMirror and we've been using it for many years. We also like the object storage tools, as well as cloud sync for customers wanting to integrate between the cloud and local."
"The ability to size the available space in a way that matches our company's needs is most valuable. For instance, you can decide if you want 80/20, 70/30, or 60/40 space. Redundancy depends on your needs without changing the appliance. You just add space and decide the percentage of space that you need free and the percentage of space that you need for backup. It is all automatic, and you don't have to do anything. You just add space, and the system automatically configures itself with the chosen option."
"In terms of helping us with storage persistence across private and hybrid clouds, we do store data internally and in Azure. It has allowed us to consolidate a number of workloads, across our old NetApp and a number of our older storage arrays, into a single unit and have that unit also working with Azure."
 

Cons

"For customers or technicians who don't speak and understand English, it would be great to have other language support, all the more so given the number of countries in which SanSymphony is used."
"I see some good competition to DataCore SANsymphony at the moment. I don't think DataCore SANsymphony is the best option on the market at the moment as they still could learn something from their competitors."
"The area of DataCore SANsymphony that has room for improvement is the support."
"There is no way of quickly matching the exact size of a vDisk to a disk pool."
"One area where the solution could improve is its software platform. Many customers have expressed dissatisfaction with the software running on Microsoft Windows."
"The solution could be better packaged and marketed."
"Unified storage (all block, objects, and files) should be in a single storage pool with unified storage concepts, hence providing the user with whatever they want."
"Its interface could be better."
"In the next version I would like to see bigger GPU types and insurance for including transparency."
"To improve the product, they should make it more flexible."
"They could improve the packaging."
"I'm not a fan of how they don't log you out properly from some of their web tools for management."
"The administration side of it needs to be improved. We expect an easier interface and a single upgrade for updating the infrastructure."
"Because I like block mode, I'd like to see SAN connectivity. I would like to be able to easily put it into my current environment."
"It is easy to install now, but could potentially be even simpler."
"The product needs better support for installing the operating system on the machine."
 

Pricing and Cost Advice

"The pricing and licensing are better with DataCore."
"It is relatively expensive, and the additional costs for hardware and storage can make it a significant investment for customers."
"The solution is cost effective."
"This product has a good ratio between quality and price. In many cases, it's less expensive to work with DataCore than other storage systems."
"Make sure you are made aware of the annual subscription cost when purchasing."
"DataCore SANsymphony's pricing is very high and should be much cheaper."
"In my case, the licensing per terabytes is very high and it must be licensed for each extra functionality."
"Pricing has improved but it is still expensive."
"The licensing fees are renewed annually."
"All the licenses are included when you buy the program."
"The price of the solution is okay but could improve."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"Its pricing is lower than our previous solution."
"Its price is comparable to the competitors in the market."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
14%
Comms Service Provider
11%
Government
5%
Marketing Services Firm
14%
Comms Service Provider
9%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for DataCore SANsymphony SDS?
Before choosing DataCore SANsymphony, I did not evaluate other options.
What do you like most about DataCore SANsymphony?
The dashboard is very intuitive, and there are a lot of counters to diagnose what happens during a short period (like when a backup is in progress).
What needs improvement with DataCore SANsymphony?
DataCore SANsymphony can be improved with high availability as it offers synchronous mirroring between physical and separate sites to ensure business continuity and disaster recovery. I do not have...
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Also Known As

DataCore Virtual SAN
No data available
 

Overview

 

Sample Customers

Volkswagen , Maimonides Medical Center, NASA, Thorntons, Inc., TUI, ISCO Industries, Pee Dee Electric Cooperative, United Financial Credit Union, Derby Supply Chain Solutions, Mission Community Hospital, Bellarmine College Preparatory, Colby-Sawyer College, Mount Sinai Health System, The Royal Institute of International Affairs, Quorn Foods, Bitburger, University of Birmingham, Stadtverwaltung Heidelberg, NetEnt to name a few.
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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