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Darktrace vs ExtraHop Reveal(x) vs Vectra AI comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Darktrace users experience substantial returns through threat prevention and reduced downtime, despite deployment challenges and difficulty measuring returns.
Sentiment score
6.5
ExtraHop Reveal(x) enhances MTTR and ROI by swiftly identifying issues, benefiting finance firms but costly for healthcare.
Sentiment score
6.7
Vectra AI improved security efficiency, reducing response times and costs, and increasing productivity with enhanced threat detection and risk mitigation.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Systems Specialist/ Administrator at ALFA International Company Limited.
The payback period is roughly six months.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
7.6
Darktrace's customer service is praised for responsiveness and efficiency, though some suggest improvements for complex issues.
Sentiment score
7.6
Users highly rate ExtraHop Reveal(x) support for reliable, knowledgeable, and efficient issue resolution, despite occasional time zone delays.
Sentiment score
8.1
Vectra AI's customer service is highly rated for competence, responsiveness, and effective, personalized communication, despite occasional complex query delays.
The technical support from Darktrace is of high quality.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Head of Technology Operations at Pobl Group
The challenge lies in waiting for a response after logging a ticket.
Group Cybersecurity Administrator at Tharisa
I would rate their technical support nine out of ten.
Network Consultant at a non-profit with 201-500 employees
I would rate their technical support a 10, as we have local support in South Africa and the ability to reach out to the teams quickly and effectively when they are in similar time zones, leading to great support globally.
CTO at Cyber Retaliator Solutions
The support is quite reliable depending on the service engineer assigned.
Cyber Security Engineer at a tech services company with 1,001-5,000 employees
When I create tickets, the response is fast, and issues are solved promptly.
Planning& Performance Analyst at National Information Center, Ministry of Interior, Saudi Arabia
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, supporting diverse user bases and integrating well with existing infrastructures.
Sentiment score
6.5
ExtraHop Reveal(x) is scalable and manages up to 100GB, though cost and upgrades may pose challenges for some users.
Sentiment score
7.2
Vectra AI excels in scalability, offering flexible deployment and integration for diverse environments, supporting small to large enterprises.
Darktrace has high scalability, and I would rate it a nine out of ten.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Since it's cloud-based, it expands easily.
Head of Technology Operations at Pobl Group
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Vectra AI is scalable because it can work through different kinds of solutions and is compatible with all kinds of cloud solutions.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.5
Darktrace is highly rated for stability and reliability, with effective monitoring and an intuitive interface despite occasional traffic impacts.
Sentiment score
7.5
ExtraHop Reveal(x) is highly stable and reliable, consistently performing well with regular updates, despite minor hardware issues.
Sentiment score
8.0
Vectra AI is stable and reliable, with efficient maintenance, automatic updates, minor issues, and occasional throughput challenges.
The stability of Darktrace is excellent, rated ten out of ten.
Head of Technology Operations at Pobl Group
The appliance itself has never let me down.
Group Cybersecurity Administrator at Tharisa
For stability, I would rate Darktrace an eight out of ten.
Security Analyst at a healthcare company with 10,001+ employees
 

Room For Improvement

Darktrace needs improved integration, automation, usability, pricing, support, and clarity, plus better endpoint protection and third-party tool integration.
ExtraHop Reveal(x) needs improvements in integrations, flexibility, reporting, pricing, and cloud capabilities, while offering better training options.
Vectra AI faces challenges in integration, detection accuracy, and usability, with calls for better threat coverage and improved documentation.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Solution Architect at a tech services company with 51-200 employees
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Security Analyst at a healthcare company with 10,001+ employees
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Currently, we have to check manually as we do not receive any notifications about new patches, maintenance, or firmware releases.
Network Consultant at a non-profit with 201-500 employees
I would like to see improvements in areas where events are getting dropped; we're not able to view complete insights.
Assistant VP, Idm Compliance at a financial services firm with 1,001-5,000 employees
ExtraHop's ability to decrypt encrypted data is a feature that Vectra AI lacks.
Planning& Performance Analyst at National Information Center, Ministry of Interior, Saudi Arabia
You need to have a Linux server, and from the Linux server, you must perform AI tasks, and there is a lot to be handled in the back end.
Owner at Fortibits
All threats, including hacking attempts, should be comprehensively addressed.
Consultant at a retailer with 5,001-10,000 employees
 

Setup Cost

Darktrace is costly yet valued for advanced features, offering flexible module selection with negotiable discounts and yearly contracts.
Enterprise buyers find ExtraHop Reveal(x) costly, with escalating costs for scaling and specific features, despite robust capabilities.
Enterprise users find Vectra AI pricing competitive yet complex, with noted value despite high costs and varying affordability opinions.
The product is considered expensive compared to others.
Solution Architect at a tech services company with 51-200 employees
The pricing is costly in USD, and they charge based on device counts.
Group Cybersecurity Administrator at Tharisa
The licensing cost is approximately eight dollars a year.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
Vectra is cheaper in terms of pricing and features compared to Darktrace.
Cyber Security Engineer at a tech services company with 1,001-5,000 employees
I find the pricing of Vectra AI to be one of the best we have seen as feedback from customers and partners indicates it is very competitive for an EDR solution.
CTO at Cyber Retaliator Solutions
It is very acceptable when you compare it with Darktrace, for example.
Owner at Fortibits
 

Valuable Features

Darktrace offers AI-driven threat detection, real-time monitoring, and autonomous response with scalability and ease of integration for enhanced security.
ExtraHop Reveal(x) offers seamless integration, powerful analytics, and machine learning for effective threat detection and comprehensive network visibility.
Vectra AI offers threat intelligence, anomaly detection, and integration capabilities with user-friendly UI, enhancing threat prioritization and investigation.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
Group Cybersecurity Administrator at Tharisa
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Security Analyst at a healthcare company with 10,001+ employees
If I want to know a specific IP and which server it has been connected to, it's easy to gather those kinds of trees from the NDR.
Assistant VP, Idm Compliance at a financial services firm with 1,001-5,000 employees
The solution offers a friendly GUI for security features.
Network Consultant at a non-profit with 201-500 employees
Our company used Vectra AI to detect the malicious threats and viruses before they could cause more damage, and we successfully stopped the threats.
Consultant at a retailer with 5,001-10,000 employees
Alert noise was dramatically reduced by nearly 80%, allowing SOC analysts to focus more on true threats, which made them more productive and resulted in higher operational efficiency.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
There are extensive out-of-box detection capabilities.
Owner at Fortibits
 

Mindshare comparison

As of August 2026, in the Network Detection and Response (NDR) category, the mindshare of Darktrace is 13.9%, down from 23.4% compared to the previous year. The mindshare of ExtraHop Reveal(x) is 5.4%, down from 8.6% compared to the previous year. The mindshare of Vectra AI is 9.8%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Detection and Response (NDR) Mindshare Distribution
ProductMindshare (%)
Darktrace13.9%
Vectra AI9.8%
ExtraHop Reveal(x)5.4%
Other70.9%
Network Detection and Response (NDR)
 

Featured Reviews

Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
Henri Heuvel - PeerSpot reviewer
Technical Consultant at Axians
Cloud-based administration streamlines network security management
ExtraHop Reveal(x) can improve regarding integration capabilities. For instance, the market is getting really flooded with Microsoft Sentinel, and I know there is an integration possible, but the tools on the market right now indicate that integration should not be a skill from an integrator point of view. It should be quite easy for customers to integrate that solution into SOCs, SIEMs, or any other integration with other tools. There are various integrations from which there's a manual on how to do it, but specifically, the Microsoft portfolio, particularly Sentinel, integration is not yet there. If you score them on a scale of one to ten, ExtraHop scores around a 7.5 to an 8 on an integration basis, but there's actually room for improvement on that side. In the older days, ExtraHop had a license model where you could do all you can eat, so if you had a sensor with 10 gig of capacity, you could use all the entire 10 gig of throughput. They changed that to an asset-based license model, and that's an absolute downside of the solution, where it is harder for smaller companies to acquire the solution itself. That has given us quite some problems in positioning the solution properly within the network, so the licensing model is an absolute downside where they need to improve.
RR
Consultant at a retailer with 5,001-10,000 employees
Threat detection has improved and malicious emails are now identified quickly
Vectra AI offers artificial intelligence capabilities with visibility that can be integrated into our day-to-day operations and other tools, including malware detection tools and cyber threat tools. Vectra AI has positively impacted my organization. Last year while using it, we received many malicious email threats and virus incidents, including a trojan virus that had reportedly been deployed by someone. Our company used Vectra AI to detect the malicious threats and viruses before they could cause more damage, and we successfully stopped the threats. Using Vectra AI, I notice that server downtime has decreased significantly. We now experience only two to three hours of downtime, whereas without Vectra AI and other tools, our downtime would exceed 48 to 72 hours.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
Comms Service Provider
7%
Financial Services Firm
15%
Manufacturing Company
9%
Government
8%
Healthcare Company
8%
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise29
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise4
Large Enterprise9
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise10
Large Enterprise29
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
What is the best network monitoring software for large enterprises?
We just did an assessment for our 47 datacenters around North America. The top two enterprise-level network monitorin...
What open source tool can one use to measure bandwidth from one's upstream service provider?
One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than N...
What is your experience regarding pricing and costs for ExtraHop Reveal(x)?
We manage the setup cost ourselves, so I am quite happy with that. I also had engagement with professional services f...
What is your experience regarding pricing and costs for Vectra AI?
I find the pricing of Vectra AI to be one of the best we have seen as feedback from customers and partners indicates ...
What needs improvement with Vectra AI?
I think one area that could be improved about Vectra AI is their marketing. One of the aspects that Darktrace excels ...
What is your primary use case for Vectra AI?
I primarily use Vectra AI for customers, and I only provide Vectra AI.
 

Also Known As

No data available
Reveal(x), Revealx
Vectra Networks, Vectra AI NDR
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Wood County Hospital
Tribune Media Group, Barry University, Aruba Networks, Good Technology, Riverbed, Santa Clara University, Securities Exchange, Tri-State Generation and Transmission Association
Find out what your peers are saying about Darktrace, TrendAI, Vectra AI and others in Network Detection and Response (NDR). Updated: July 2026.
907,787 professionals have used our research since 2012.