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Cybereason Endpoint Detection & Response vs Trend Micro Apex One comparison

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Cybereason Endpoint Detection & Response vs. Trend Micro Apex One
May 2022
Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. Trend Micro Apex One and other solutions. Updated: May 2022.
597,415 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device.""Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source.""It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it.""The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious.""One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned.""The entirety of our network infrastructure is Cisco and the most valuable feature is the integration.""The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it.""The most valuable feature is signature-based malware detection."

More Cisco Secure Endpoint Pros →

"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold.""Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective.""They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack details across all devices and users. Since it is MalOp-centric model, you can see if there has been a similar operation across multiple machines. If it is the same thing appearing on multiple machines, you see all the machines and users affected in one screen.""The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running.""The solution is efficient.""The dashboard is very good and you can consider it as an interactive UI.""Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment.""Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."

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"The general anti-virus on offer is the solution's most valuable aspect.""The most valuable features are reporting and where we have the ability to report back and provide information when an item is quarantined or not quarantined.""We really like the ability to have different policies to keep servers and endpoints unique to their own policy.""They have a wide range of products, including a couple for virtual patching, which is very important.""I have found it beneficial when I update a policy it is implemented within a few seconds and the blocking of USB storage function.""The initial setup is pretty straightforward.""I have found Trend Micro Apex One to be secure.""The ADR capability of Trend Micro has helped us in investigating the root cause for any threat that is hunting by providing us with good visibility of the timeline and activity of the threat."

More Trend Micro Apex One Pros →

Cons
"I would like to see integration with Cisco Analytics.""In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through.""The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications.""The GUI needs improvement, it's not good.""We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints.""The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time.""We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment.""The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."

More Cisco Secure Endpoint Cons →

"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor.""Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts.""While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper.""Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business.""Cybereason does not have sandbox functionality.""The product's reporting isn't great.""Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group.""Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."

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"Trend Micro Apex One could improve by making the user interface more user-friendly.""We're not sure if we're going to continue with those products or their products or we're going to switch to something else. That's why we stopped the immigration process. If we were going to replace another product, it's not really efficient to waste time on it moving patients and other clients.""I would suggest making the on-prem and cloud versions easier to manage via Apex One Central, a centralized management platform for customers and agents.""In the next release, I would like to see IBS included in OfficeScan.""It would be great it can support endpoint encryption.""The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies.""Trend Micro should make the agent lighter. When we run the scanning process, it consumes a lot of memory, and the performance is degraded. It is very invasive. It could be lighter. When we used Symantec, we didn't have this problem when we ran our scanning process. It worked like a charm. On the endpoints, it didn't feel like that the process is running, whereas, in Trend Micro Apex One, we can feel that the endpoint is running slow. Sometimes it even hangs. Scanning should be faster.""The main thing they need to improve is their reporting functionality and the forensics for their on-premise consult. They do not have very good reporting features or forensic functionality in the on-premise version. They need to improve that."

More Trend Micro Apex One Cons →

Pricing and Cost Advice
  • "The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
  • "Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
  • "In our case, it is a straightforward annual payment through our Enterprise Agreement."
  • "Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
  • "There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
  • "The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
  • "We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
  • "The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "This product is somewhat expensive and should be cheaper."
  • "We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
  • "I had to go through a third-party to purchase it, which I wasn't really pleased about."
  • More Cybereason Endpoint Detection & Response Pricing and Cost Advice →

  • "Licensing costs depend completely on the number of users or licenses. They have a specific pricing structure. For example, if you are looking for 100 users to be on the product, in the Indian market (we're based in India), the cost is nearly $2,500 to $3,000 maximum for one three-year license."
  • "The price is reasonable."
  • "Its pricing was good. It is very competitive with all the other vendors."
  • "Compared to other products on the market, I think that the pricing is reasonable."
  • "The price is very good compared to other products."
  • "We have a yearly subscription. Our subscription includes all solutions of Apex One, such as endpoint protection, DLP, and ransomware protection. We are paying around $30 for each."
  • "Licensing fees are paid on a yearly basis."
  • "The cost of this solution is mid-level; not cheap nor expensive."
  • More Trend Micro Apex One Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and… more »
    Top Answer: 
    The pricing was negotiated before I started, so I don't really know.
    Top Answer: 
    While I've attended a lot of their training webinars, they were mostly high-level. They just say that these are the… more »
    Top Answer: 
    I had to go through a third-party to purchase it, which I wasn't really pleased about.
    Top Answer: 
    My use case for this solution is multipronged. First of all, I use this solution to provide the traditional… more »
    Top Answer: 
    They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack… more »
    Top Answer: 
    Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers -… more »
    Top Answer: 
    It has the ability to share, which is not available in other products.
    Top Answer: 
    This solution requires a license. It's an annual subscription.
    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    Cybereason EDR, Cybereason Deep Detect & Respond
    OfficeScan, Trend Micro OfficeScan
    Learn More
    Cybereason
    Video Not Available
    Overview

    Cisco Secure Endpoint is a cloud-managed endpoint security solution that provides advanced protection against viruses, malware, and other cyber threats by detecting, preventing, and responding to threats. Cisco Secure Endpoint is managed online via a web-based management console and can be deployed on a variety of platforms. It protects endpoints, networks, emails, and web traffic.

    In a world of evolving threats, it’s necessary to put security above everything. Cisco Secure Endpoint provides you with the scope, scale, and capabilities to attain effective security with its integrated portfolio and industry-leading threat intelligence. Cisco Secure Endpoint continuously tracks and analyzes files and file activities across your systems - both remote and on premises - and compares these events to other events that occurred before or during past attacks. If a file exhibits malicious behavior, the tool sends an alert which enables you to stop a potential threat from succeeding.

    Key Capabilities of Cisco Secure Endpoint

    • Multi-layered protection: Cisco Secure Endpoint combines behavioral analytics, machine learning, and signature-based techniques to prevent threats from compromising your endpoints.

    • Powerful EDR capabilities: Reduce attack surface using advanced endpoint and extended detection and response, threat hunting, and endpoint isolation.

    • Dynamic malware analysis: Identify and block attacks in real time.

    • Simplified investigations: Advanced search capabilities help you get the information you need about your endpoints fast.

    Reviews from Real Users

    Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.

    Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."

    Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."

    Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.

    Powered by the Trend Micro™ Smart Protection Network™, Trend Micro Apex One™ is a highly-regarded, popular, locally-managed anti-malware solution that keeps endpoints secure from a diverse assortment of internet threats. Trend Micro Apex One™ is an integrated solution consisting of the Security Agent that resides at the endpoint and the Apex One server that manages all Security Agents.

    The Security Agents respond directly to the server to which they were installed. They report event data such as threat detection, Security Agent activity (startup and shutdown), when a scan begins, when a scan ends, and update progress to the server in real time.

    An organization’s designated IT administrators can control Security Agent settings from the server and are empowered to grant users the privilege to configure specific settings.

    Trend Micro Apex One™ uses a host-based prevention system (HIPS). HIPS will create a virtual patch for unknown and known threats prior to the time when the appropriate patch is available or deployable. This will expand protection to important platforms and virtual or physical devices while minimizing the time needed for an emergency patch event and preventing downtime. UsingTrend Micro Apex One™, users receive next-gen XDR robust features to improve detection, response, and investigation proficiencies. Users are able to expand features over numerous security layers for improved comprehensive visibility and faster response to threats impacting their entire enterprise.

    “Automated, Insightful, All-in-one Protection”

    Automation: The Trend Micro Apex One™ solution provides the latest advanced automated threat awareness and precise defense against the continual barrage of the latest threats, including fileless and ransomware. The multi-generational amalgamation of up-to-date processes ensures thorough and precise endpoint protection that optimizes production, productivity, and profitability.

    Insightful: With Trend Micro Apex One™, users get useful, intuitive insights, increased investigative competencies, and improved visibility by utilizing an open API set, a next-gen EDR toolset, and powerful, robust SIEM integration. Users can choose to execute intensive threat analyses that go past the endpoints and provide additional support to the organization's security teams with a guided detection and remediation service.

    All-in-one: In today’s aggressive, dynamic marketplace, organizations require threat protection that goes beyond basic antivirus. Trend Micro Apex One™ provides robust threat detection, immediate response, and thorough follow-up all within a single solution. Users can now do without numerous solutions and unnecessary devices and attain elasticity of deployment using both SaaS and on-premises deployment options.

    Reviews from Real Users

    Pawel B., Head of IT Department at a maritime company, tells us that "Trend Micro Apex One is good at detecting zero-day threats. When the solution was in operation I did not notice any system performance problems. Upgrades of the solution were simple to do and there are plenty of features."

    An IT Administrator at a manufacturing company says, "One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it."

    A Network Specialist at a computer software company concludes that Trend Micro Apex One is “Quick to install and stable threat protection software.”

    Offer
    Learn more about Cisco Secure Endpoint
    Learn more about Cybereason Endpoint Detection & Response
    Learn more about Trend Micro Apex One
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
    Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
    Top Industries
    REVIEWERS
    Government13%
    Manufacturing Company13%
    Healthcare Company13%
    University7%
    VISITORS READING REVIEWS
    Comms Service Provider24%
    Computer Software Company22%
    Government7%
    Financial Services Firm5%
    REVIEWERS
    Comms Service Provider30%
    Manufacturing Company20%
    Transportation Company10%
    Insurance Company10%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider25%
    Government5%
    Financial Services Firm5%
    REVIEWERS
    Financial Services Firm20%
    Manufacturing Company12%
    Computer Software Company12%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Comms Service Provider29%
    Computer Software Company23%
    Government8%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise18%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise21%
    Large Enterprise52%
    REVIEWERS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise34%
    Large Enterprise56%
    REVIEWERS
    Small Business36%
    Midsize Enterprise29%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business44%
    Midsize Enterprise22%
    Large Enterprise34%
    Buyer's Guide
    Cybereason Endpoint Detection & Response vs. Trend Micro Apex One
    May 2022
    Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. Trend Micro Apex One and other solutions. Updated: May 2022.
    597,415 professionals have used our research since 2012.

    Cybereason Endpoint Detection & Response is ranked 18th in Endpoint Protection for Business (EPP) with 8 reviews while Trend Micro Apex One is ranked 11th in Endpoint Protection for Business (EPP) with 56 reviews. Cybereason Endpoint Detection & Response is rated 8.2, while Trend Micro Apex One is rated 8.0. The top reviewer of Cybereason Endpoint Detection & Response writes "We can make more informed decisions on whether an action is malicious". On the other hand, the top reviewer of Trend Micro Apex One writes "Antivirus and Malware scanning with reporting that allows you to report back with information". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, SentinelOne, Microsoft Defender for Endpoint, Darktrace and Sophos Intercept X, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Sophos Intercept X and Fortinet FortiClient. See our Cybereason Endpoint Detection & Response vs. Trend Micro Apex One report.

    See our list of best Endpoint Protection for Business (EPP) vendors.

    We monitor all Endpoint Protection for Business (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.