CyberArk Secrets Management vs ManageEngine ADSelfService Plus comparison

CyberArk Secrets Management vs. ManageEngine ADSelfService Plus

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CyberArk Secrets Management

Ranking in Enterprise Password Managers

15th

Average Rating

7.4

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

Access Management (17th)

ManageEngine ADSelfService ...

Ranking in Enterprise Password Managers

14th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Rajat-Jain

Senior Member Of Technical Staff at a energy/utilities company with 10,001+ employees

Helps with compliance and improves operational flexibility

We have had both on-premises and SaaS models. The on-premise setup was a little difficult, but now that it has been moved to the SaaS model, everything is controlled by CyberArk. We just go and do our work. The initial on-premises setup took two weeks because it was an integrated effort. I had to spin up the servers and bring in the CyberArk Secrets Management resource to deploy the scripts. I then had to open networks and firewalls between CyberArk Secrets Management's on-premise servers and the application server. In the initial phase, it took two to three weeks, but it became easier when moving to the SaaS model. In terms of maintenance, it requires patching or upgrades, which happens one day in a month. If there is a failure, we have to roll back and try once again, which takes more time, but if everything goes smoothly, there is three to five hours of downtime.

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Kimberly Brock

Technical Security Engineer & Data Governance at a computer software company with 51-200 employees

Efficiently keeps track and monitors

When I look at something like a server or a user who has an unsuccessful login, all they're giving me is what is from the domain controllers. When I click on the analytics portion that says give me information, it doesn't tell me what application is errored out. It doesn't tell me; it just tells me what is the same information from the domain controller. I'd like a little bit more robust information on actually giving me some useful information instead of some links that send me out to the Internet that says research here, and then I have to do additional research. It's kind of generic. And, basically, it's just a quick, I don't have to search through the domain controller logs, but once I pull those out, the logs are still very generic like you get from Microsoft. Area code four three one one. Okay. I had to go look that up. It doesn't take it any further than just a copy based on the domain controller.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The automatic rotation of the password is the top feature."

"One of the most important features for us is the system's performance, particularly its speed of retrieving secrets."

"CyberArk's support team is knowledgeable and helpful, consistently responding on time."

"CyberArk Secrets Management is a critical solution for strengthening our security posture."

"It's vital for effectively managing and securing my credentials."

"With CyberArk Secrets Management, we were able to resolve the automatic change of the passwords based on timelines. We were also able to retrieve the passwords in an encrypted format by utilizing the CyberArk platform, which was not provided to us by UiPath."

"The solution provides wide options for multifactor authentication."

"Monitoring is one of the most valuable features for us."

"The most valuable feature is the ability for remote users to change their login credentials using their mobile devices."

"Due to ransomware and novel threats, we can no longer allow people to gain domain admin access to our servers with only a username and password. With MFA, they must supply a one-time password sent to them via some authenticator, like Microsoft or Google Authenticator. It could be a text message."

"One of the most valuable features is the self-service capability. I"

"Having multifactor authentication in Windows machines."

"The solution enables agents to reset their passwords."

"It's very simple to manage and implement. Its functions are straightforward. You get all the basic features, such as you get the option to unlock the user account if it is locked. You can enforce password policies, and you also have the option to allow them to reset their passwords if they forget it. These were the basic requirements of my company that we could achieve through this product."

Cons

"The password search feature and integration between different vaults could be enhanced. For instance, when updating passwords in both lower and higher environment vaults, improvement is required in search and upgrade functions."

"Implementation was complex and required professional services."

"We occasionally experience incidents that delay password injection back into the script."

"Implementing it and ensuring seamless password rotations present challenges."

"Improvements for CyberArk Secrets Management include enhanced documentation with more use cases and step-by-step integration guides."

"We did not have a good experience with technical support because their numerous processes caused delays in engaging, leading to project delays or issues with production."

"The price must be reduced."

"We need more reports for visualization."

"They could improve their security of the products to prevent vulnerabilities."

"There is a lack of specific information provided by the analytics portion of the software."

"The registration process could be improved. It should be easier for users to register for the service."

"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."

"Could be simplified, not user-friendly."

Pricing and Cost Advice

"It is in the middle. It is neither very cheap nor very expensive, so I would place it in the middle."

"CyberArk Secrets Management has a moderate pricing structure based on a per-tenant licensing model rather than a per-user account model like their PAM solution."

"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."

"Using this solution costs us about $1,200 USD per year."

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850,028 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

11%

Government

11%

Wholesaler/Distributor

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for CyberArk Secrets Management?

It is in the middle. It is neither very cheap nor very expensive, so I would place it in the middle.

What needs improvement with CyberArk Secrets Management?

The user interface can be improved, and with new platforms emerging, CyberArk Secrets Management could integrate with them. The password search feature and integration between different vaults coul...

What is your primary use case for CyberArk Secrets Management?

We own a robotic process automation platform called UiPath. We use CyberArk Secrets Management to bring the credentials into robotic process automation for the bots during runtime.

What do you like most about ManageEngine ADSelfService Plus?

Monitoring is one of the most valuable features for us.

What needs improvement with ManageEngine ADSelfService Plus?

The price must be reduced. The cost must depend on the number of nodes.

What is your primary use case for ManageEngine ADSelfService Plus?

We use the solution to reset passwords automatically. It is useful for companies that have many employees.

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Product Reports

CyberArk Secrets Management

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ManageEngine ADSelfService Plus

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Overview

CyberArk Secrets Management offers comprehensive security for managing sensitive information, addressing crucial needs in secure storage, access, and control of credentials across IT environments.

CyberArk Secrets Management focuses on ensuring the secure handling of sensitive enterprise data, offering a robust infrastructure for credentials and secrets management. Designed for organizations that need high levels of security, it provides efficiency in automating access controls and compliance. Its features are tailored to integrate seamlessly with existing IT frameworks, facilitating a secure and scalable approach to managing critical information across complex infrastructures. CyberArk's approach addresses both security and operational efficiency.

What features make CyberArk Secrets Management essential?

Enhanced Security Controls: Allows detailed configuration of access policies to safeguard sensitive data.
Automated Credential Rotation: Automatically rotates credentials to minimize the risk of security breaches.
Integrated Audit Trails: Provides comprehensive tracking and reporting to ensure compliance and accountability.

What benefits and ROI can be expected from CyberArk Secrets Management?

Risk Reduction: Minimizes potential exposure to data breaches through advanced security measures.
Operational Efficiency: Streamlines access management tasks, reducing manual overhead and errors.
Regulatory Compliance: Helps maintain adherence to industry standards and regulations, reducing the risk of fines.

CyberArk Secrets Management is widely implemented across sectors like finance, healthcare, and government, focusing on industries where data sensitivity and compliance are critical. Its application helps organizations mitigate risks and enhance data governance, proving invaluable in environments where trust and security are paramount.

CyberArk

ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management program. This software helps domain users to perform self service password reset , self service account unlock and employee self update of personal details(e.g telephone numbers,etc) in Microsoft Windows Active Directory. Administrators find it easy to automate password resets, account unlocks while managing optimizing the expenses associated with helpdesk calls.

ManageEngine

Sample Customers

Information Not Available

TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec

CyberArk Secrets Management vs. ManageEngine ADSelfService Plus