CyberArk Secrets Management vs ManageEngine ADSelfService Plus comparison

CyberArk Secrets Management vs. ManageEngine ADSelfService Plus

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Helped 860,168 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CyberArk Secrets Management

Ranking in Enterprise Password Managers

16th

Average Rating

7.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Access Management (19th)

ManageEngine ADSelfService ...

Ranking in Enterprise Password Managers

15th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Rajat-Jain

Senior Member Of Technical Staff at a energy/utilities company with 10,001+ employees

Helps with compliance and improves operational flexibility

We have had both on-premises and SaaS models. The on-premise setup was a little difficult, but now that it has been moved to the SaaS model, everything is controlled by CyberArk. We just go and do our work. The initial on-premises setup took two weeks because it was an integrated effort. I had to spin up the servers and bring in the CyberArk Secrets Management resource to deploy the scripts. I then had to open networks and firewalls between CyberArk Secrets Management's on-premise servers and the application server. In the initial phase, it took two to three weeks, but it became easier when moving to the SaaS model. In terms of maintenance, it requires patching or upgrades, which happens one day in a month. If there is a failure, we have to roll back and try once again, which takes more time, but if everything goes smoothly, there is three to five hours of downtime.

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Hussein Taha

IT Enterprise System Administrator at Nafeza

Provides wide options for multifactor authentication with very simple implementation

We struggled with the end users because most don't have the required IT background. They needed password resets for emails and accounts in the active directory. This created an issue for the help desk, and the system and ManageEngine ADSelfService Plus gave us a QR solution for the end users. Once an account is set up, you scan the QR code through Google authentication, Microsoft authentication or any program that can authenticate with the QR. You'll automatically generate a code that gives the port to reset or unlock your account very easily.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"With CyberArk Secrets Management, we were able to resolve the automatic change of the passwords based on timelines. We were also able to retrieve the passwords in an encrypted format by utilizing the CyberArk platform, which was not provided to us by UiPath."

"The audit trails have been extremely important for us in helping our organization meet regulatory requirements."

"One of the most important features for us is the system's performance, particularly its speed of retrieving secrets."

"The automatic rotation of the password is the top feature."

"CyberArk's support team is knowledgeable and helpful, consistently responding on time."

"CyberArk Secrets Management is a critical solution for strengthening our security posture."

"It's vital for effectively managing and securing my credentials."

"The most valuable feature is the ability for remote users to change their login credentials using their mobile devices."

"One of the most valuable features is the self-service capability. I"

"It's very simple to manage and implement. Its functions are straightforward. You get all the basic features, such as you get the option to unlock the user account if it is locked. You can enforce password policies, and you also have the option to allow them to reset their passwords if they forget it. These were the basic requirements of my company that we could achieve through this product."

"Monitoring is one of the most valuable features for us."

"Due to ransomware and novel threats, we can no longer allow people to gain domain admin access to our servers with only a username and password. With MFA, they must supply a one-time password sent to them via some authenticator, like Microsoft or Google Authenticator. It could be a text message."

"The solution provides wide options for multifactor authentication."

"The solution enables agents to reset their passwords."

"Having multifactor authentication in Windows machines."

Cons

"The password search feature and integration between different vaults could be enhanced. For instance, when updating passwords in both lower and higher environment vaults, improvement is required in search and upgrade functions."

"Implementation was complex and required professional services."

"Implementing it and ensuring seamless password rotations present challenges."

"We did not have a good experience with technical support because their numerous processes caused delays in engaging, leading to project delays or issues with production."

"We occasionally experience incidents that delay password injection back into the script."

"Improvements for CyberArk Secrets Management include enhanced documentation with more use cases and step-by-step integration guides."

"There is room for improvement with better documentation and less need for CyberArk Secrets Management personnel to assist us with their presence."

"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."

"They could improve their security of the products to prevent vulnerabilities."

"The price must be reduced."

"The registration process could be improved. It should be easier for users to register for the service."

"There is a lack of specific information provided by the analytics portion of the software."

"We need more reports for visualization."

"Could be simplified, not user-friendly."

Pricing and Cost Advice

"It is in the middle. It is neither very cheap nor very expensive, so I would place it in the middle."

"CyberArk Secrets Management has a moderate pricing structure based on a per-tenant licensing model rather than a per-user account model like their PAM solution."

"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."

"Using this solution costs us about $1,200 USD per year."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

10%

Government

10%

Wholesaler/Distributor

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for CyberArk Secrets Management?

It is in the middle. It is neither very cheap nor very expensive, so I would place it in the middle.

What needs improvement with CyberArk Secrets Management?

There is room for improvement with better documentation and less need for CyberArk Secrets Management personnel to assist us with their presence.

What is your primary use case for CyberArk Secrets Management?

My main use cases at the moment promote security all across the organization.

What needs improvement with ManageEngine ADSelfService Plus?

The price must be reduced. The cost must depend on the number of nodes.

What is your primary use case for ManageEngine ADSelfService Plus?

We use the solution to reset passwords automatically. It is useful for companies that have many employees.

What advice do you have for others considering ManageEngine ADSelfService Plus?

We can get a certification on the solution. We never had to contact support. It is a simple application. We also use a tool to decrease the number of incidents. I will recommend the tool to others....

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Product Reports

CyberArk Secrets Management

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ManageEngine ADSelfService Plus

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Overview

CyberArk Secrets Management offers comprehensive security for managing sensitive information, addressing crucial needs in secure storage, access, and control of credentials across IT environments.

CyberArk Secrets Management focuses on ensuring the secure handling of sensitive enterprise data, offering a robust infrastructure for credentials and secrets management. Designed for organizations that need high levels of security, it provides efficiency in automating access controls and compliance. Its features are tailored to integrate seamlessly with existing IT frameworks, facilitating a secure and scalable approach to managing critical information across complex infrastructures. CyberArk's approach addresses both security and operational efficiency.

What features make CyberArk Secrets Management essential?

Enhanced Security Controls: Allows detailed configuration of access policies to safeguard sensitive data.
Automated Credential Rotation: Automatically rotates credentials to minimize the risk of security breaches.
Integrated Audit Trails: Provides comprehensive tracking and reporting to ensure compliance and accountability.

What benefits and ROI can be expected from CyberArk Secrets Management?

Risk Reduction: Minimizes potential exposure to data breaches through advanced security measures.
Operational Efficiency: Streamlines access management tasks, reducing manual overhead and errors.
Regulatory Compliance: Helps maintain adherence to industry standards and regulations, reducing the risk of fines.

CyberArk Secrets Management is widely implemented across sectors like finance, healthcare, and government, focusing on industries where data sensitivity and compliance are critical. Its application helps organizations mitigate risks and enhance data governance, proving invaluable in environments where trust and security are paramount.

CyberArk

ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management program. This software helps domain users to perform self service password reset , self service account unlock and employee self update of personal details(e.g telephone numbers,etc) in Microsoft Windows Active Directory. Administrators find it easy to automate password resets, account unlocks while managing optimizing the expenses associated with helpdesk calls.

ManageEngine

Sample Customers

Information Not Available

TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec

CyberArk Secrets Management vs. ManageEngine ADSelfService Plus