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CyberArk Secrets Management vs i-Sprint AccessMatrix Universal Access Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Secrets Management
Ranking in Access Management
19th
Average Rating
7.2
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Enterprise Password Managers (16th)
i-Sprint AccessMatrix Unive...
Ranking in Access Management
28th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (27th), Authentication Systems (37th)
 

Featured Reviews

RJ
Helps with compliance and improves operational flexibility
We have had both on-premises and SaaS models. The on-premise setup was a little difficult, but now that it has been moved to the SaaS model, everything is controlled by CyberArk. We just go and do our work. The initial on-premises setup took two weeks because it was an integrated effort. I had to spin up the servers and bring in the CyberArk Secrets Management resource to deploy the scripts. I then had to open networks and firewalls between CyberArk Secrets Management's on-premise servers and the application server. In the initial phase, it took two to three weeks, but it became easier when moving to the SaaS model. In terms of maintenance, it requires patching or upgrades, which happens one day in a month. If there is a failure, we have to roll back and try once again, which takes more time, but if everything goes smoothly, there is three to five hours of downtime.
NO
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With CyberArk Secrets Management, we were able to resolve the automatic change of the passwords based on timelines. We were also able to retrieve the passwords in an encrypted format by utilizing the CyberArk platform, which was not provided to us by UiPath."
"It's vital for effectively managing and securing my credentials."
"CyberArk's support team is knowledgeable and helpful, consistently responding on time."
"CyberArk Secrets Management is a critical solution for strengthening our security posture."
"The automatic rotation of the password is the top feature."
"The audit trails have been extremely important for us in helping our organization meet regulatory requirements."
"One of the most important features for us is the system's performance, particularly its speed of retrieving secrets."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The solution has high support capability."
 

Cons

"Improvements for CyberArk Secrets Management include enhanced documentation with more use cases and step-by-step integration guides."
"Implementation was complex and required professional services."
"We occasionally experience incidents that delay password injection back into the script."
"The password search feature and integration between different vaults could be enhanced. For instance, when updating passwords in both lower and higher environment vaults, improvement is required in search and upgrade functions."
"There is room for improvement with better documentation and less need for CyberArk Secrets Management personnel to assist us with their presence."
"Implementing it and ensuring seamless password rotations present challenges."
"We did not have a good experience with technical support because their numerous processes caused delays in engaging, leading to project delays or issues with production."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
 

Pricing and Cost Advice

"CyberArk Secrets Management has a moderate pricing structure based on a per-tenant licensing model rather than a per-user account model like their PAM solution."
"It is in the middle. It is neither very cheap nor very expensive, so I would place it in the middle."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
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Questions from the Community

What is your experience regarding pricing and costs for CyberArk Secrets Management?
It is in the middle. It is neither very cheap nor very expensive, so I would place it in the middle.
What needs improvement with CyberArk Secrets Management?
There is room for improvement with better documentation and less need for CyberArk Secrets Management personnel to assist us with their presence.
What is your primary use case for CyberArk Secrets Management?
My main use cases at the moment promote security all across the organization.
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Also Known As

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AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

Information Not Available
IRAS, Singapore Bank
Find out what your peers are saying about CyberArk Secrets Management vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.