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Cribl vs DX SaaS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cribl
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
Log Management (3rd), Security Information and Event Management (SIEM) (6th), Observability Pipeline Software (1st)
DX SaaS
Ranking in Application Performance Monitoring (APM) and Observability
59th
Average Rating
6.6
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
Digital Experience Monitoring (DEM) (18th)
 

Mindshare comparison

As of July 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cribl is 1.2%, up from 0.9% compared to the previous year. The mindshare of DX SaaS is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Cribl1.2%
DX SaaS0.7%
Other98.1%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Aman Verma - PeerSpot reviewer
Senior Software Engineer at a retailer with 1,001-5,000 employees
Has helped reduce daily log volume significantly and streamline data routing across multiple destinations
Regarding complexity, as I mentioned before, Cribl is very simple to use. When I started 2.5 years ago, it was very easy to learn. I learned Cribl within a week, and even though I was a fresher at the time, it was easy to understand and not complex enough that someone would need to spend money on labs. It's not that complex to learn. Regarding cost efficiency, it's very good because nowadays the SIEM tools we use are too expensive on license, and SIEM tools base their license on how many logs get ingested. The unwanted logs, particularly firewall logs, represent a significant portion of unnecessary ingestion. Cribl saves our license by filtering out half of the firewall logs that are unwanted. Our main purpose for using Cribl is to save our license and save money. Currently, everyone is moving toward AI agents. We currently use regex, and AI agents could help us create those regex patterns to drop events or add raw data to events. Currently, we sit down, review the logs, and create regex patterns manually, which can be time-consuming. An AI agent could reduce this time. I read some articles indicating that Cribl Cloud has started using AI and considering MCPs and model context, but I'm not certain how far along they are. If Cribl asked me what they could improve, that would be my suggestion. The support is very good, and I had a few issues with Cribl where I raised support cases and received good responses, which is better than the quick response I didn't get from other SIEM tools and vendor tools I use. Compared to other SIEM tools, Cribl is cheaper than Splunk and DataDogs. However, it's still a bit expensive from my point of view, though I won't call it expensive. Overall, I think 99% of companies use Cribl before their SIEM tools, and compared to SIEM tools, Cribl is cheaper. Companies can use any SIEM tool such as Google, Splunk, or Cisco, and Cribl is cheaper than those SIEM tools. They might have a slight chance to reduce costs further, but I'm not the correct person to evaluate that since I'm more focused on the operational side. Regarding training, it was quite easy to grasp. It took me almost a week to understand the basic functionalities and what Cribl does. Getting more expertise took additional time, but basic functionalities and understanding what Cribl does took around four to five days. One point I want to mention is that Cribl could improve their labs or training materials in their Cribl Cloud or whatever portal they have.
JM
Technical Manager at Tech Mahindra Limited
It's highly customizable but lacks many features of available in competing solutions
DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly. They upgrade the product every 15 to 30 days, and the process isn't seamless. It's like implementing the solution all over again. We monitor around 1,000-plus applications and have more than 100,000 agents, so we require a smooth upgrade process. It's nearly impossible to stay updated on the latest version. Upgrading the Dynatrace agent is smoother. You don't need to worry about it. If the agent is on the Dynatrace server, you only need to push it. After that, you will be notified to reboot the APM or CLM. That's it. It took us three years to deploy the agent on 1,000-plus applications across 40,000-plus servers. Now, they are saying they are ending support for 7.0.49, and we need to upgrade. The path to upgrading isn't straightforward. The first process is manual, and we can push it to different servers so it is visible. What's our configuration? Who is going to do the configuration? It's not typical or practical. I don't understand how product teams don't see that. That feature is not there. We hope they add this feature to the new product called DX Platform, which consists of net apps. All those network monitoring tools will be combined into DX Platform. All the monitoring functionality is moved to DX Platform. You can't see a trend of your metrics grouped according to the last month, six months, one year, etc. The resolution is not there. I want granular visibility into data captured in the last 15 seconds. Those are essential features. I am not saying that DX lacks solid features, but they need to consider it. Some core functionality of the product is missing. We have around 50-plus requests to add previously available features in the on-premise version. That is one reason application teams are reluctant to go to DX SaaS. We are struggling to make them understand and trying to find alternatives for the existing features. We've had many discussions with the product team, telling them we need this functionality. However, they tell us it's not on their product roadmap. They are gradually adding other features, but we need our requirements to be a priority. You cannot say you will try to add those requested features that aren't on your product roadmap. There is always a catch in the product. We use around 10 tenants in production and six in the test run. First of all, there is nothing in the pane. If we are trying to see the data from an application, how do we know which tenant and application are reporting? There was a feature called Enterprise Team Center, but that functionality has been removed. All the applications are connected to the manager, which is connected to ETC. If you go to ETC, you can find the server and see your data, but that functionality was not there. Every product should have a management feature, but that is missing, and they are saying that it is not there in the roadmap. It is a basic requirement. You need to understand that. That is not there, manager, and they are saying that is not there in the roadmap as well. They have created a new tenant page temporarily. It is not there currently. It is not a required thing. There is a feature called Domain, but that concept is gone. We've struggled a lot, and what they provided in the initial migration stage is no longer working. We were delayed for two months because we didn't give them the correct input. They don't know their product. We tell them there is a problem, and they say they're fixing it. Are we their Guinea pig? You cannot treat your customers like this.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cribl definitely helps with the complexity because you don't have to push for deployment—they provide the interface where you can mimic what the output will look like, and you can see that in real time when setting up the Cribl configuration, which definitely helps considerably."
"The features of Cribl that I appreciate the most are the ability for in-place searching for our logs, so we don't have to move our logs outside of our cloud, which gives us privacy and compliance requirements."
"What I appreciate most about Cribl is that it addresses a major gap in the market compared to the competition."
"Cribl is specifically designed to reduce the data costs associated with the destination platform, which is one of its core offerings."
"Cribl feels a lot easier to use and more intuitive, gives you more capability, and you don't have to work as hard to set things up."
"The platform's most valuable feature is the ability to transform data in real-time within the pipeline without sending it to a destination."
"The feature I appreciate most about Cribl is that it is really easy to use and quick to replicate data models on different data sets."
"The features of Cribl that I appreciate the most are the vendor agnosticism and the ability to send data almost anywhere you want, regardless of the data type, the format, or the destination; it's very flexible, and we've been able to integrate it with the tools that we have used in the past and are planning to use in the future."
"Enterprise scalability is good and we use 3 data centers with each have its satellite or poller server to limit the network transaction as locally as possible"
"DX allows you to customize and gives you a high degree of control."
"Actionable insight is the most valuable feature."
"It supports numerous platforms."
 

Cons

"On the other hand, I would like to see improvements in pack management, which is currently a mess with no way to manage packs differently across worker groups."
"Improvement could be made in the logging area, as sometimes we encounter issues in a pipeline or something, and it's not immediately obvious when you look at the logs that the pipeline is failing."
"Cribl could have developed some version that can give backward compatibility."
"Regarding stability, lagging only happens if I exceed my data analysis stuff, but it is a limitation with Cribl as per their design."
"Their documentation should be updated."
"The cost part is very high compared to alternatives such as Edge Delta, which offers much cheaper prices."
"Cribl Stream is good, but I feel they could develop more products apart from Cribl Stream for my use case."
"When I explored the endpoint, I found myself wishing for clearer instructions presented in a sequential manner."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"Its good for a small or homogenous platform, but for a complex platform involving different application services, root cause identification and reading the instrument through the web can be cumbersome and not very user friendly."
"We tell them there is a problem, and they say they're fixing it. Are we their Guinea pig? You cannot treat your customers like this."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"Old user interface and dashboards could be improved."
 

Pricing and Cost Advice

"The product pricing is reasonable compared to other solutions."
"I would not say it is a cheaply priced tool as it has been doing wonders in the market. The tool has been budget-friendly for organizations."
"Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
12%
Healthcare Company
6%
Government
5%
Financial Services Firm
12%
Outsourcing Company
11%
Computer Software Company
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise8
Large Enterprise34
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cribl?
I find the pricing of Cribl to be cost-efficient because it has helped us save costs for data storage by removing unwanted logs.
What needs improvement with Cribl?
One improvement Cribl could work on is Cribl's Git integration. If I want to integrate my private repository, I can do this, but there is a specific format required in Git. If I commit something to...
What is your primary use case for Cribl?
We started using Cribl one year ago for data optimization. Currently, we are using Cribl for its one terabyte ingestion that is free, which is one significant advantage. We are using it for that pu...
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Comparisons

 

Also Known As

No data available
CA DXI, CA Digital Experience Insights
 

Overview

 

Sample Customers

Information Not Available
CNN
Find out what your peers are saying about Cribl vs. DX SaaS and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.