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Conga Composer vs Hyland Perceptive Content comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Composer
Ranking in Document Management Software
2nd
Average Rating
8.2
Number of Reviews
19
Ranking in other categories
Document Automation Software (1st)
Hyland Perceptive Content
Ranking in Document Management Software
14th
Average Rating
6.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Document Management Software category, the mindshare of Conga Composer is 2.4%, up from 1.6% compared to the previous year. The mindshare of Hyland Perceptive Content is 3.0%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
Conga Composer2.4%
Hyland Perceptive Content3.0%
Other94.6%
Document Management Software
 

Featured Reviews

KS
Salesforce Application Support Specialist at Vectra AI
Document creation has become faster and more accurate but complex templates still need improvement
In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize it, we started to get those more and more, and we saw fewer errors. Earlier, there were many requests to manually adjust the contract value, which was not possible with the CPQ quote documents. With Conga Composer, we can customize it to some level. For exception cases, we can modify the template and generate the contract in a way they want it. While we did not record any metrics, looking at the overall tickets and the reduction in errors we used to see, I think it has improved efficiency by a lot, and our stakeholders agree. However, I would say that despite being easy to set up these templates, there are limitations around looping. Some functionalities break when dealing with large templates, around 30 to 40 pages long. We jumped on their support, but we could not come to a resolution, so we ended up reducing the overall complexity of our template. I think Conga Composer could improve its adoption for Conga Composer Sign. Right now, the adoption is not very great. People use Conga Composer mainly for document generation and then go separately for DocuSign. To get a better hold of the market, Conga should definitely invest more into Conga Composer Sign.
it_user588597 - PeerSpot reviewer
Project Accountant at a construction company with 1,001-5,000 employees
Once a document is scanned, you can neither edit it nor change its location.
I would like it to have more functions, like Bluebeam. It can be improved so that we can edit the file that got scanned into the system. If we scan the document to the wrong place, we can’t change it. As an example, if something was scanned as a reference, but should be an invoice, you cannot change it afterwards. I think it should have more functions that will allow us to edit the file in ImageNow -- such as adding pages, deleting pages. I also think it should have more hot keys (maybe I just don’t know there are) for easier “route forward”, “view next item”, so I don’t have to use my mouse. There is also a question that came up when I was using it recently, why do we need both “properties” and “forms”? If we index the document in Forms, it will take a long time for it to move to another queue and show the info. If we index it in Properties, it will update immediately. My question is why do we need both? Can’t we just put info in Forms and it will work just like Properties? It is time-consuming to put info in both pages. If the invoice is out of balance, maybe there should be a function that stops it being routed forward. If we route it by accident, it takes time for the approver to reject and routed back. If we can catch it in the first place and fix it when there is a warning sign. I know that there will be a red message saying “out of balance”, but it doesn’t always show up. Is it possible for us to “recall” the routed item? Just like recalling an email that you accidentally sent out. Can we make the Notes section working like a sticky note so it shows name/date, shows the most recent message on top. Sticky note is hard to read (too small) and easily get missed as people put it anywhere. We use notes section for every invoice. We often put a lot of messages there and it gets messy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates."
"I have never faced any issues with stability."
"Conga Composer is easy to use, especially for C-level executives, as it simplifies the contract signing process."
"The declarative features and automatic API selections are great as they help with pre-built documentation, query generation, template generation, and articulation."
"As an implementer, what stands out for me is that I've been on it for more than ten years now, so I kind of saw some change in the UI, and it's very nice."
"In my 2.5 years of experience with Conga Composer, I can say that it was one of the best document generation tools that I have used in a very long time."
"Conga Composer is very easy to use. It's easy to debug if you have an issue."
"I like that Conga Composer allows for the generation of PDFs according to specific requirements by creating templates and pulling all the information added into those fields."
"Customizability that the product gives to make the end user happy."
"There are no lost documents, and everyone can see them based on security clearance."
"I like the ability to have workflows."
"If you want to go paperless, this is a great product."
 

Cons

"For newcomers to the platform, the removal of certain suggestions in recent releases can be a pain area."
"I had only one minor issue, which was resolved quickly due to their prompt assistance."
"We have not been using Conga Composer extensively or deeply to look for improvements."
"The documentation could be improved."
"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."
"However, it is not user-friendly. The UI is a little confusing."
"Conga Composer is somewhat slow."
"The only improvement I'd like to see is the ability to hide a single column within a grouped table, which I couldn't figure out how to do."
"It will stop working if you are in the system for too long."
"Too many companies/products have been purchased by Perceptive over the past few years with what feels like little development on currently owned products."
"From my understanding, ImageNow licenses are not compatible with laptop computers (at least not with the one that I have). Therefore, if I have a PDF on my screen, in order to get it into ImageNow, I have to either email it to someone with a license, who can print directly to ImageNow, or print it out and have someone at a scanning station, scan it in and then link it to a student’s record."
"Bar Code OCR ICR."
 

Pricing and Cost Advice

"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
"I think the tool costs around six dollars per user."
"It's not cheap, but it's not overly expensive either."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Computer Software Company
9%
Financial Services Firm
9%
Construction Company
8%
Healthcare Company
16%
Manufacturing Company
12%
University
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?
Not Sure, As i implemented the Quote Documents as per business need but client directly buy it for salesforce
What needs improvement with Conga Composer?
In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize i...
What is your primary use case for Conga Composer?
One of the main use cases for Conga Composer would be to generate quote documents. We had different types of quote documents in our business process, so we used different kinds of Conga Composer te...
Ask a question
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Also Known As

Conga
ImageNow
 

Overview

 

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
Information Not Available
Find out what your peers are saying about Conga Composer vs. Hyland Perceptive Content and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.