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Comodo MDR vs Fidelis Elevate comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Comodo MDR
Average Rating
10.0
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Managed Detection and Response (MDR) (40th)
Fidelis Elevate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (57th), Threat Deception Platforms (8th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (22nd), Managed Detection and Response (MDR) (32nd), Extended Detection and Response (XDR) (41st)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Navin Mohinani - PeerSpot reviewer
CEO at Forte IT Solutions
Have faced integration challenges but continue to benefit from strong security and proactive response features
The biggest advantage of the product, as I see it as a reseller, is its security and reporting. The automated incident response feature in Comodo MDR works fantastic. When customers install custom tailor-made software which is not recognized by Comodo MDR endpoint detection response tool, it runs in an isolated environment, virtual environment, sandbox environment. If it determines that this software is not secure, not verified, or not approved by system admin, it blocks the software immediately. The software will not run, and it sends a report to the admin email instantly. If there is any issue with the software or if any incident such as a malware attack or ransomware attack is happening, or something is trying to make changes to the system files, it immediately blocks the software tool and reports back to the admin. As a reseller partner and secondary admin for the customers, my team and I directly receive a mail, and we take control of that machine. It even blocks complete network access to that machine. On the hardware side, if there is a hard disk full or RAM 90% usage or CPU 90% usage or any of these incidents, we set up an alert notification option for it. The moment these incidents occur, it sends an alert so we can recommend customers upgrade their hardware or check if there is any malfunctioning software consuming too much RAM and CPU. This incident response use case helps us keep customer machines' performance to the maximum. The 24/7 monitoring capability supports a lot in contributing to our cybersecurity strategy. It is very much compatible with our goal.
Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since they've done their most recent update, the ease to isolate endpoints is valuable. If we find one where there is a virus on it, we can easily isolate it. We don't even have to contact the user. We don't have to manually take them off the network. We can easily isolate them."
"The most valuable feature is that you can select remote access of any machine for sandboxing."
"The information the dashboard provides is very clear."
"There are a lot of lead solutions in this space, however, Palo Alto is number one."
"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."
"The user interface of the solution is sophisticated and straightforward."
"Once you become familiar with it, Cortex XDR by Palo Alto Networks is a more powerful tool and I would say that I prefer it over MDE because it is a stronger tool for me."
"The dashboard is customizable."
"One of the most valuable features is its around-the-clock, 365-day-a-year online technical support."
"However, it offers sophisticated features, especially in scanning and analyzing activities on workstations or servers."
"The product is fairly new compared to others like Trend Micro or Symantec. However, it offers sophisticated features, especially in scanning and analyzing activities on workstations or servers. It can prevent malicious operations from spreading to other applications or the network. This feature is particularly effective because it operates at the IO level, unlike behavior or signature analysis used by other products. It contains threats and alerts administrators about whether they are false positives or real threats that need immediate action or support recommendations."
"The automated incident response feature in Comodo MDR works fantastic; when customers install custom tailor-made software which is not recognized by Comodo MDR, it runs in an isolated environment, and if it determines the software is not secure, it blocks it immediately and sends a report to the admin."
"The technical support is very helpful."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
 

Cons

"The encryption is not up to the mark."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"Additionally, I think the price is very high, and if it can be adjusted, I believe it will be a very good solution."
"The configuration could be simplified. I would like to see better protection, specifically to protect email applications."
"One thing that was missing was the integration part. Currently, they don't have out-of-box integration with IBM QRadar, or if they have the integration, the integration doesn't work well."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"Dashboards do not allow everyone to see what's happening."
"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."
"I think having a higher level of MDR would be beneficial, although it's quite expensive. This would involve not just monitoring the network but also taking actions to stop and detect threats. We haven't implemented this yet, but we're considering it for our organization's plans."
"I think having a higher level of MDR would be beneficial, although it's quite expensive."
"They should consider adopting the desktop version as a solution."
"Users pay $60 per user per year, and in case there is an issue, support tickets take nearly three days or sometimes even more for a clear resolution or an answer."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"The reports in the endpoint area of Elevate can be improved."
"The interface bug needs to be squashed once and for all."
 

Pricing and Cost Advice

"Our license will require renewal in August, after which the maintenance will continue as usual."
"I feel it is fairly priced."
"The pricing is a little high. It is per user per year."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"Our customers have expressed that the price is high."
"The pricing falls within the moderate range."
"The tool's pricing is high compared to other products. If you want to target a certain quantity, it should provide discounts to enterprises."
"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."
"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."
"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."
"It's quite expensive but we can customize it to reduce the price."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
No data available
Financial Services Firm
13%
Construction Company
12%
Comms Service Provider
12%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
No data available
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
 

Questions from the Community

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Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with Comodo MDR?
Areas for improvement are mainly on the software side. They are trying to integrate some functionalities, but their A...
What is your primary use case for Comodo MDR?
The major use case for the product is mainly for endpoint security and endpoint management.
What advice do you have for others considering Comodo MDR?
The real-time threat analysis aspect of the product helps minimize downtime. If there is an issue, there is an issue....
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Comodo Managed Detection and Response
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
First Midwest Bank
Find out what your peers are saying about Comodo MDR vs. Fidelis Elevate and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.