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Comindware Tracker vs OpenText MBPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Comindware Tracker
Ranking in Business Process Management (BPM)
51st
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Process Automation (41st)
OpenText MBPM
Ranking in Business Process Management (BPM)
39th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of Comindware Tracker is 0.1%, down from 0.1% compared to the previous year. The mindshare of OpenText MBPM is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Easy to navigate and great for keeping everybody in the loop
Comindware is great for workflow management. It's user-friendly and trustworthy. You don't need technical skills to develop, maintain and update workflows. Using the intuitive web-based user interface of the visual workflow builder, you can design and set up workflows. Comindware Tracker is a good…
Jaideep MS - PeerSpot reviewer
A solution offering good automation capabilities while needing to improve its support and documentation
I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"The feature I have found most valuable is the easy synchronization with other tools."
"Customize workflow processes visually and interactively."
"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."
"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
"This solution can be useful for tracking the different stages of projects and the people working on them."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
 

Cons

"There are not very many report templates, and if there were more, it would really help."
"The initial setup seemed a bit complex, and there is no great documentation."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"I am expecting new updates to improve the software."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"This solution lacks API integration with some popular websites."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"The user interface could be better in OpenText MBPM."
"There are shortcomings in the solution's support and documentation part."
 

Pricing and Cost Advice

"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"Price per user works for me when they do not count my clients, which fill forms."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"The price is so reasonable."
"Great value for the money."
"This solution has a very lost cost."
"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."
"There is an annual license to use OpenText MBPM."
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850,236 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
20%
Government
16%
Financial Services Firm
13%
Insurance Company
13%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for OpenText MBPM?
On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution.
What needs improvement with OpenText MBPM?
There are shortcomings in the solution's support and documentation part. However, support is a major area that needs improvement. In general, the technical documentation isn't available to start wi...
What is your primary use case for OpenText MBPM?
We use OpenText MBPM for business process management and vendor invoice management. There are a lot of other variations as well. So we don't just use it for automation. Primarily, we get informatio...
 

Comparisons

No data available
 

Also Known As

No data available
Metastorm BPM
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
Find out what your peers are saying about Comindware Tracker vs. OpenText MBPM and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.