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CloudAlly vs CodeTwo Backup for Office 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CloudAlly
Ranking in SaaS Backup
22nd
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
Cloud Backup (47th), MSP Backup (10th)
CodeTwo Backup for Office 365
Ranking in SaaS Backup
17th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the SaaS Backup category, the mindshare of CloudAlly is 1.9%, down from 2.1% compared to the previous year. The mindshare of CodeTwo Backup for Office 365 is 1.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
CodeTwo Backup for Office 3651.1%
CloudAlly1.9%
Other97.0%
SaaS Backup
 

Featured Reviews

it_user550464 - PeerSpot reviewer
ICT Officer at a financial services firm with 1,001-5,000 employees
Using the app is straightforward with easy buttons to click on.
Customer Service: We didn't contact their customer service at any point because the backup and recovery process is pretty straightforward. But they have a customer support email and phone just in case. Technical Support: CloudAlly can be used by a non-techie person because it's simple. We didn't contact the technical support, but it's available for any user who may encounter a problem.
ME
Security Consultant at Global Brands Group (GBG)
Incremental backup simplifies content recovery with beneficial features for email and file services
Almost all the features are valuable for Microsoft 365, specifically signatures and backup for email services and files for Microsoft. It is a full module suitable for any organization. The incremental backup feature is beneficial as it allows me to restore any imaging and filing with just a few clicks, simplifying content recovery after errors occur.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user-friendly interface of CloudAlly significantly enhances data protection."
"CloudAlly provides a unique solution for every major email application."
"With this solution, its remarkable to see that ease of use means ease of use."
"Definitely an impressive ROI because the app is inexpensive and saves us time, headaches plus slow computer devices that could be jammed with huge data."
"The most valuable feature of CodeTwo Backup for Office 365 is its restore functionality."
"Almost all the features of CodeTwo are valuable for Microsoft 365."
"The tool's porting of targeted sources in CSV was a nice feature. The integration and connection between the tenants were smooth. We could access a template CSV as well."
"The solution offers ease of configuration. With a wizard, you run through the setup, and everything is configured correctly. Additionally, creating a job is very easy, and overall, the ease of access is excellent. Also, it allows you to use the backups to migrate to another Office 365 environment."
 

Cons

"CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts."
"I attempted to modify the XML files in the product's configuration to enhance the speed and efficiency of the process. While the KBs and documentation were well-written, technical aspects related to speed adjustment parameters were unclear."
"The customer service and support could be improved. When communicating via email, they sometimes take until late the same day to respond."
"There are two major improvements. First, the UI seems outdated. Second, the tool should support cloud backups. I suggest using Windows Server 2016 or 2019."
"There is room to improve in managing email signatures."
 

Pricing and Cost Advice

Information not available
"The tool's pricing was reasonable. I don't remember the amount per mailbox, but the cost seemed fair, considering we had around 300 mailboxes to migrate and needed to do it in a rush over a weekend. We didn't have many choices for people to operate the migration."
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Top Industries

By visitors reading reviews
Legal Firm
17%
Comms Service Provider
14%
Computer Software Company
8%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with CloudAlly?
CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts.
What is your primary use case for CloudAlly?
I use CloudAlly for what it's made for, which is backups.
What is your experience regarding pricing and costs for CodeTwo Backup for Office 365?
The license for signatures is expensive compared to my previous experience with other companies. We compared CodeTwo and Letsignit pricing plans for a project three years ago and found CodeTwo's pr...
What needs improvement with CodeTwo Backup for Office 365?
I can't provide an exact area for improvement because I left the company. However, I believe that enhancing the ability to modify user attributes directly needs improvement. Also, from my perspecti...
What is your primary use case for CodeTwo Backup for Office 365?
I was a partner for customer management, and I used CodeTwo Backup for Office 365 to manage backup solutions for my organization.
 

Overview

 

Sample Customers

Check out our customer success stories: https://www.cloudally.com/resources/customer-success-stories/ 
Information Not Available
Find out what your peers are saying about CloudAlly vs. CodeTwo Backup for Office 365 and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.