Regarding tuning, it's not really an advantage as we need that functionality. The most significant drawback in recent years has been the cessation of firmware release downloads. In the past, when we wanted to update our equipment, we simply downloaded the latest firmware. Now pfSense has changed its policies. Instead of providing firmware for download, they require customers to proceed with updates through the cloud, which isn't an optimal solution for us. I prefer the old method of updating where we could download the latest firmware and install it directly. Without an internet connection, we cannot update our equipment, which is problematic.