A low maintenance solution with cybersecurity measuresIf we rate the capacity from one to ten, where one is small and ten is big, I will rate it a little more than medium for my customers. In my view, the big ones are the government accounts, but we don't have any because they're too large for us. Our typical customers include pharmacies, for example. These customers vary in size and might need storage solutions of around 50 terabytes. We have a very good relationship with our customers. We provide all the maintenance of our software. For IBM BNT, we and the customer handle all the product analysis, recommendations, and so on. When a customer has an idea or issue, they call us or make a decision and explain the problem. Usually, we have a solution, like making a configuration change—something very simple. If you ask how much time customers spend on maintenance, it's very low because the system is very stable. When advising potential customers about IBM BNT, I often suggest they talk to our current customers. Hearing directly from them about how the solutions work in real-world situations can provide valuable insights. I rate the overall product a nine out of ten.
