There is room for improvement in Check Point Infinity as I encounter some glitches in its interface. Sometimes, the data utilization report does not show up in Check Point Infinity GUI, necessitating me to reach out to their support team, who typically indicates firmware issues that require new installations. This process can be frustrating, and I feel it should be addressed to enhance user experience. The customer support needs enhancement as well. When I log a ticket, they often take a long time to resolve the issue, with some tickets remaining unresolved for over six months. This duration is unacceptable, and it definitely needs to change; however, aside from that, everything else is satisfactory with Check Point Infinity.
