Chative vs ProProfs Live Chat comparison

Chative.io and ProProfs are both solutions in the Live Chat category. Chative.io is ranked #12, while ProProfs is ranked #22. Chative.io holds a 2.8% mindshare in LC, compared to ProProfs’s 1.7% mindshare.

Chative

36 Views
10 Comparison Views

ProProfs Live Chat

20 Views
5 Comparison Views

Chative

ProProfs Live Chat

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Chative and ProProfs Live Chat based on real PeerSpot user reviews.

Find out what your peers are saying about NICE, Text, 3CX and others in Live Chat.

To learn more, read our detailed Live Chat Report (Updated: May 2025).

Buyer's Guide

Live Chat

May 2025

Download the complete report

Helped 850,747 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Chative

Ranking in Live Chat

12th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

ProProfs Live Chat

Ranking in Live Chat

22nd

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Live Chat category, the mindshare of Chative is 2.8%, up from 2.6% compared to the previous year. The mindshare of ProProfs Live Chat is 1.7%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Live Chat

Find out what your peers are saying about NICE, Text, 3CX and others in Live Chat. Updated: May 2025.

DOWNLOAD NOW

850,747 professionals have used our research since 2012.

Comparisons

No data available

Product Reports

Buyer's Guide

Live Chat

May 2025

Download Chative product report

Buyer's Guide

Live Chat

May 2025

Download ProProfs Live Chat product report

Overview

Chative.IO platform helps small and medium businesses to grow sales and customer trust directly through chat.
Customize the entire chat window to match the look and feel of your brand, create targeted welcome messages to quickly connect with visitors the moment they land on your sites.
Customize the entire chat window to match the look and feel of your brand, create targeted welcome messages to quickly connect with visitors the moment they land on your sites.
Deliver targeted messages and create personalized customer experiences.
Scale engagement with a chatbot. Complex queries will be handed over to a human.

Chative.io

ProProfs Live Chat engage and convert website visitors to customers. It resolves customer issues by seeing what customers type (even before they send it) or what they are viewing on your website. Live chat on your website helps you monitor and initiate conversations with site visitors, generate new leads with a pre-chat form and improve conversions, using ready-made templates & greetings. Your support operators can send proactive chat invitations to site visitors when they land on key pages of your site and gently guide them through the sales funnel which will improve the customer engagement considerably. Live chat software is securely hosted on IBM servers and integrates seamlessly with popular CRM, CMS, e-commerce, email marketing and many other tools.

ProProfs

Sample Customers

Information Not Available

Lazy Cloud, MilitaryCruiseDeals, HorseSaddleShop

Find out what your peers are saying about NICE, Text, 3CX and others in Live Chat. Updated: May 2025.

DOWNLOAD NOW

850,747 professionals have used our research since 2012.

See our list of best Live Chat vendors.

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.