Carbonite Server vs Mimecast Incydr comparison

The compared OpenText and Mimecast solutions aren't in the same category. OpenText is ranked #31 in CB , with an average rating of 8.0, and holds a 1.1% mindshare in the category. Mimecast is ranked #25 in DLP , with an average rating of 7.0, and holds a 2.0% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 98% of Mimecast users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

998 Views
299 Comparison Views

100% willing to recommend

Mimecast Incydr

Read 78 Mimecast Incydr reviews

848 Views
473 Comparison Views

98% willing to recommend

Carbonite Server

Mimecast Incydr

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Code42 Incydr and Carbonite Server are two popular solutions for data protection and recovery. Code42 Incydr has the upper hand due to its effective security monitoring and straightforward deployment, while Carbonite Server stands out in disaster recovery.

Features:Code42 Incydr offers continuous file backup, security monitoring, and insider threat detection. Carbonite Server provides comprehensive server backup options, disaster recovery features, and ease of restoring lost data.

Room for Improvement:Code42 Incydr could benefit from a more streamlined configuration process, better reporting tools, and improved user interface. Carbonite Server needs enhancements in backup speeds, software stability, and user experience during large restores.

Ease of Deployment and Customer Service:Code42 Incydr is praised for its straightforward deployment process and efficient customer service. Carbonite Server receives mixed reviews due to deployment complexity, although their customer service is also commendable.

Pricing and ROI:Code42 Incydr users find the pricing acceptable given the features and security benefits, and they report a positive return on investment. Carbonite Server users have mixed opinions on pricing, with some concerns about cost-effectiveness, but they agree that the product delivers good ROI.

To learn more, read our detailed Carbonite Server vs. Mimecast Incydr Report (Updated: April 2025).

Buyer's Guide

Carbonite Server vs. Mimecast Incydr

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (43rd), Cloud Backup (31st)

Mimecast Incydr

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Data Loss Prevention (DLP) (25th)

Mindshare comparison

Carbonite Server and Mimecast Incydr aren’t in the same category and serve different purposes. Carbonite Server is designed for Cloud Backup and holds a mindshare of 1.1%, down 1.1% compared to last year.
Mimecast Incydr, on the other hand, focuses on Data Loss Prevention (DLP), holds 2.0% mindshare, up 1.5% since last year.

Cloud Backup

Data Loss Prevention (DLP)

Featured Reviews

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

Read full review

Chuck_Mackey

Director, Cybersecurity Consulting at a tech services company with 51-200 employees

Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support

In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Easy verification of things is the most valuable feature."

"It does not slow down your computer or use a lot of resources as it works."

"It seems reliable and easy to use."

"The solution is very stable."

"I find the BMR/image and the recovery pieces are valuable."

"The solution is a free engine to help work with the container."

"Technical support handled all our issues quickly and effectively."

"The efficiency and convenience are excellent."

More Carbonite Server pros

"It had the ability to preseed by sending in a data drive and could restore by sending the user a data drive."

"Works in the background and users are able to perform restores."

"Backup and recovery have been great, but I love having the ability to keep the hybrid type build which they offer."

"There are a couple of things. One of them is that they have what they call Incydr. Their detection and response solution to the insider threat area is called Incydr. That gives visibility to the clients that have widely dispersed employee bases due to work from home, or that had a dispersed workforce predating any of the work from home requirements. Even though they might not be inside the organization physically, they're inside the organization. It allows us to get some visibility into what people are doing, what the context is, and how to control what might be the potential for intellectual property theft or file exposure."

"The solution is very stable. Very rarely do we have any issues with it. We don't have to deal with bugs or glitches. It doesn't crash or freeze. We find it to be reliable."

"Low system overhead, setting retention policies, ease of use"

"Security tools: Being able to monitor data going in and coming off our endpoints. Seeing what it is and where it's going is awesome."

"Risk factors can be adjusted for all intricate details."

More Mimecast Incydr pros

Cons

"In the next release I would like to see an improvement in the auto failover option."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The Hyper-V backup has room for improvement."

"The stability has room for improvement."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"They do not yet have USB recovery but they are adding it in coming releases."

"You can't always filter out data that you'd like to."

"The application, written in Java, required far more system resources on a Client than other solutions."

"Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."

"I would like to see more flexibility on privileges, perhaps create another kind of admin for regions. Also, I would like the ability to access logs without having to be on the actual device or a super-admin."

"In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue."

"Reporting could use an overhaul. It is very limited."

"Java, please get rid of Java."

"More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD)."

More Mimecast Incydr cons

Pricing and Cost Advice

"Its price is reasonable."

"The pricing is between $120 and $150 per year."

"We pay 9,000 dollars per year for our license."

"The solution is open source."

"The pricing is reasonable. It's my understanding that the cost is about $7 for unlimited storage in the cloud per server."

"They were the best solution and surprisingly enough, the cheapest."

"It used to be a good solution for SOHO in particular as it had unlimited storage for a reasonable price. However, their pricing model has changed and they are now primarily targeting enterprise users."

"It is 100% worth the cost to get and keep the support, especially when setting it up."

"It was expensive. It was more expensive than Eureka, and it was more expensive than Barracuda Backup, but what we got was a full team. They didn't come in and nickel and dime us. They provided the assistance we needed. They didn't say that they need to charge us for something or it is going to take another statement of work. It was all bundled into it... We pay for the software maintenance. It is probably 18% or 20% of the license fee for rev releases."

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Top Industries

By visitors reading reviews

Computer Software Company

24%

Financial Services Firm

12%

Manufacturing Company

Real Estate/Law Firm

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Carbonite Server?

I find the BMR/image and the recovery pieces are valuable.

See all answers

What needs improvement with Carbonite Server?

The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...

See all answers

What is your primary use case for Carbonite Server?

I work for a managed services provider, and we supply the solution for various sized customers.

See all answers

What is your primary use case for Code42 Incydr?

Data Leakage Protection on large scale environments. This can be to protect against leakage on endpoints and servers that consist of highly classified or propriety information. It can be added on a...

See all answers

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Compared 11% of the time

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Product Reports

Buyer's Guide

Cloud Backup

June 2025

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Buyer's Guide

Mimecast Incydr

June 2025

Download Mimecast Incydr product report

Also Known As

Carbonite Recover Backup

Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Mimecast Incydr offers a comprehensive data protection and recovery solution, ideal for organizations needing robust insider threat protection and regulatory compliance.

Mimecast Incydr provides a seamless experience across platforms with lightweight clients and centralized administration. It focuses on real-time monitoring, instant access to backups, strong encryption, and customizable risk scoring. This ensures data protection against insider threats while promoting ease of use and low system overhead. Although improvements are possible in areas like Java dependency reduction, GUI design, cloud storage integration, and comprehensive reporting, Mimecast Incydr remains valuable for data classification, legal discovery, and identity management, especially for large environments handling classified information.

What key features does Mimecast Incydr offer?

Lightweight Clients: Ensures minimal system impact
Version Backups: Keeps data secure with historical availability
Seamless Data Recovery: Provides instant access to critical data
Multi-Platform Compatibility: Operates across diverse systems
Strong Encryption: Protects sensitive information
Customizable Risk Scoring: Tailors threat assessment to needs
Flexible Storage Options: Supports continuous backup capabilities

What benefits or ROI should be considered?

Ease of Use: Simplifies deployment and management
Regulatory Compliance: Aids adherence to industry standards
Centralized Administration: Streamlines management processes
Low System Overhead: Minimizes resource consumption
Real-Time Monitoring: Facilitates prompt threat response

Mimecast Incydr is leveraged across industries for data leakage protection and egress solution integration. It supports HIPAA-compliant backups and peer-to-peer data management, proving invaluable for corporate data protection and traveling employees facing data loss risks. Its application in legal data discovery and disaster recovery planning enhances its relevance for IT administrators and compliance officers managing data-intensive operations.

Mimecast

Sample Customers

INLINE Commercial Construction, Hamilton County

Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.

Buyer's Guide

Carbonite Server vs. Mimecast Incydr

April 2025

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