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CA Process Automation vs Comindware Tracker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Comindware Tracker
Ranking in Process Automation
41st
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Business Process Management (BPM) (51st)
 

Mindshare comparison

As of May 2025, in the Process Automation category, the mindshare of CA Process Automation is 0.3%, up from 0.2% compared to the previous year. The mindshare of Comindware Tracker is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

it_user464568 - PeerSpot reviewer
Provides the ability to import objects as new versions of existing objects and to make the prior version the current version.
CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing. As an example, swim lanes within a process provide an excellent means of organizing operators within a process, but they can introduce substantial performance issues. As another example, it’s better to perform verbose JavaScript execution within a Run JavaScript operator instead of within another operator’s pre- or post-execution script. As yet another example, it’s better to hard-code variables within the process dataset as opposed to creating the variables at run-time. The biggest issue for me is its lack of support for current JavaScript methods and functions, which makes scripts unnecessarily longer than they need to be. It seemed I could only rely on the methods and functions available in ECMA 1 (which was released in 1997), but that wasn’t a deal-breaker and the product is capable of extending its capabilities through the inclusion of other code libraries.
Easy to navigate and great for keeping everybody in the loop
Comindware is great for workflow management. It's user-friendly and trustworthy. You don't need technical skills to develop, maintain and update workflows. Using the intuitive web-based user interface of the visual workflow builder, you can design and set up workflows. Comindware Tracker is a good…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to debug and troubleshoot."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."
"It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required."
"Low code development."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"The feature I have found most valuable is the easy synchronization with other tools."
"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
"Customize workflow processes visually and interactively."
"This solution can be useful for tracking the different stages of projects and the people working on them."
 

Cons

"Somehow the product group within CA left the product dry from some regular expression functionality."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"Make some of the features more open source that way developers can have more flexibility."
"OCR capability should be added as a feature."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"There are not very many report templates, and if there were more, it would really help."
"This solution lacks API integration with some popular websites."
"I am expecting new updates to improve the software."
"The initial setup seemed a bit complex, and there is no great documentation."
"If your organization has only a few team members then this tool is not suitable."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
 

Pricing and Cost Advice

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"There are a lot of automation savings from any process which is repeatable."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"Price per user works for me when they do not count my clients, which fill forms."
"This solution has a very lost cost."
"The price is so reasonable."
"Great value for the money."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
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Company Size

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Midsize Enterprise
Small Business
 

Comparisons

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Also Known As

CA IT Process Automation Manager
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Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Find out what your peers are saying about CA Process Automation vs. Comindware Tracker and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.