Blackpoint Cyber MDR vs Rapid7 MDR comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Blackpoint Cyber MDR and Rapid7 MDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Blackpoint Cyber MDR vs. Rapid7 MDR Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is reviewing tickets and the notes added by technicians.""Binary Defense has a human service department that provides live monitoring for our systems.""One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter.""The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7.""The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to.""The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed.""The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives.""The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

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"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem.""The solution also watches over Microsoft 365 and keeps a copy of logs.""The solution is all encompassing and can incorporate email monitoring."

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"The product allows us to customize our alerts.""We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."

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Cons
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine.""The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements.""I would like to see more frequent check-ins with our security status.""We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement.""We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue.""We found a couple of bugs in the user interface.""If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today.""It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

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"Some texts seem to report items as normal too quickly.""The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful.""The feature we keep asking for is a vulnerability scan."

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"The product should provide full transparency in security operations.""There are potential improvements in reports and dashboards."

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Pricing and Cost Advice
  • "The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
  • "From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
  • "The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
  • "It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
  • "Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
  • "Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
  • "After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
  • "The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
  • More Binary Defense MDR Pricing and Cost Advice →

  • "The pricing is reasonable."
  • "The pricing is in line with other products."
  • More Blackpoint Cyber MDR Pricing and Cost Advice →

  • "The product is not overly priced."
  • More Rapid7 MDR Pricing and Cost Advice →

    report
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    Questions from the Community
    Top Answer:The most valuable feature is reviewing tickets and the notes added by technicians.
    Top Answer:Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution… more »
    Top Answer:The only area I see for improvement with Binary Defense is their service portal. It could benefit from some… more »
    Top Answer:The solution is all encompassing and can incorporate email monitoring.
    Top Answer:The pricing is in line with other products. On average, it costs $8 to $10 per endpoint but there are volume discounts… more »
    Top Answer:The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful. Not too… more »
    Top Answer:We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the… more »
    Top Answer:It's reasonable compared to our previous solution. We conducted a cost-benefit analysis and based on that it met our… more »
    Top Answer:There are potential improvements in reports and dashboards.
    Comparisons
    Also Known As
    Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
    Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
    Rapid7 Managed Detection and Response
    Learn More
    Overview

    Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

    Visit us online at https://www.binarydefense.com

    As cyber attackers become more advanced, an increasing amount of organizations are looking to their Managed Service Providers to provide state-of-the-art network security; however, many MSPs lack the personnel or expertise to offer such a service.

    THE SOLUTION:
    Partnering with a dedicated, around-the-clock team focused on catching breaches and rapidly responding to contain them. Our Managed Detection and Response (MDR) team is made up of former US Intelligence cyber experts with real-world experience and their only mission is to monitor your and your clients' networks and detain threats before it's too late.

    Not only do we have the best minds in the industry; we also have the best tools. Our MDR team will leverage our patented security operations and incident response platform SNAP-Defense - combining network visualization, insider threat monitoring, anti-malware, traffic analysis, and endpoint security in one rapidly deployed service.

    Standing up an effective detection and response program isn’t as simple as buying and implementing the latest security products. It requires a dedicated SOC, staffed with highly skilled and specialized security experts, and 24/7 vigilance using the best technology to ensure stealthy attackers have nowhere to hide. Creating such a program can be expensive, difficult to maintain, and provides limited assurance that you’ve advanced your overall security. Rapid7 MDR is built from the ground up to help security teams of all sizes and security experiences strengthen their security posture, find attackers, and stay ahead of emerging threats. Our MDR service uses a combination of security expertise and technology to detect dynamic threats quickly across your entire ecosystem, providing the hands-on, 24/7/365 monitoring, proactive threat hunting*, effective response support, and tailored security guidance needed to stop nefarious activity and help you accelerate your security maturity.

    Sample Customers
    Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
    CoreRecon, Peerless Tech Solutions, Lorien Health
    Landmark Health, NISC, Resimac, Starr Companies
    Top Industries
    REVIEWERS
    Manufacturing Company33%
    Wholesaler/Distributor8%
    Insurance Company8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Healthcare Company8%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Manufacturing Company8%
    Non Profit6%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Educational Organization14%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business31%
    Midsize Enterprise31%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise19%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business49%
    Midsize Enterprise11%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise34%
    Large Enterprise44%
    Buyer's Guide
    Blackpoint Cyber MDR vs. Rapid7 MDR
    March 2024
    Find out what your peers are saying about Blackpoint Cyber MDR vs. Rapid7 MDR and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Blackpoint Cyber MDR is ranked 12th in Managed Detection and Response (MDR) with 3 reviews while Rapid7 MDR is ranked 16th in Managed Detection and Response (MDR) with 2 reviews. Blackpoint Cyber MDR is rated 8.6, while Rapid7 MDR is rated 8.6. The top reviewer of Blackpoint Cyber MDR writes "Effectively monitors activity coming into endpoints without snapping off". On the other hand, the top reviewer of Rapid7 MDR writes "Offers good integrations , very scalable and flexible and we can send as many logs as we want". Blackpoint Cyber MDR is most compared with CrowdStrike Falcon Complete, Huntress, SentinelOne Vigilance, Sophos MDR and Adlumin Security Operations Platform, whereas Rapid7 MDR is most compared with CrowdStrike Falcon Complete, Secureworks Taegis ManagedXDR, Sophos MDR, Red Canary MDR and Huntress. See our Blackpoint Cyber MDR vs. Rapid7 MDR report.

    See our list of best Managed Detection and Response (MDR) vendors.

    We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.