We performed a comparison between Bitwarden and LastPass based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Password Managers solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Having all the passwords in one place is helpful."
"The customer service and support are good. The technician is on time and the follow-up is amazing."
"In our organization, we use Bitwarden for managing product credentials. Bitwarden's collection feature enables us to securely create and store credentials, and we can easily provide team members with access to the relevant collections."
"The product has a very friendly community."
"It is open source and the premium package is reasonable."
"I've found something else that is extremely valuable. Bitwarden refers to it as "emergency access". It's essentially a digital legacy where you can assign approved users who can request access. If you don't decline within a certain timeframe, they can access it in case you're incapacitated or deceased. When I last checked, only a few services offered this feature. Bitwarden had the simplest and best implementation."
"Its integration capabilities and versatility, like the ability to securely save passwords and other critical information, make it incredibly useful."
"Scalability is fine, no issues with that, especially now that they have added different user-level permissions. That has made it a lot easier to delegate out certain features to have other people do."
"This product helps keep us secure."
"The most valuable feature for me is being able to pair applications and user permissions."
"The initial setup for this process is straightforward and extremely easy. It just works."
"It's always hard to put a value on return on investment. You avoid one breach and it's paid for a million times over. We got a penetration test company internally, just to see how secure our network is, and there happened to be one bit of software that had been overlooked by an external company that managed it. It hadn't been upgraded so that managed to get them into the network. They would've been able to access through the test thing a file that we had previously. If that was a real-life scenario they would have been able to get into our network and get full access to our organization's passwords. If they did get in, they would have gotten access to the cloud. The ROI we see is that we are completely secured compared to what we had previously where there was a vulnerability."
"It's improved security; we don't have to worry about people storing password loosely and secure them."
"One feature that is really important to us is the ability to create secure notes."
"Tech support has been good. We haven't needed it much, because it is not a complex application. There is not that much you have to do with it."
"The product could be cheaper."
"I would like to log in with a master account using a passkey, that would be easy."
"I often use another password manager as well to keep my passwords separate, ensuring redundancy. But one simple thing Bitwarden could improve is providing an option to duplicate credentials. Often, you're creating many sets of credentials for the same thing. If they all have the same information, notes, login, collection, and naming - all you're changing is the password. The ability to duplicate credential records quickly would be a big win. It doesn't do that right now."
"The product must be a bit more unified and refined."
"Enhancing the tool by including additional security variables would be a valuable improvement."
"It would be ideal if the application could be seamlessly integrated into our open-source software, especially for the purpose of enabling straightforward logging."
"The solution should be made more secure as it has the banking sector and assets saved."
"The biggest thing is there is no good way to have LastPass rotate passwords without human intervention. Right now, we have to go into each folder, then rotate and manually update each password. It can be done it by loading a bunch of passwords into a spreadsheet, but this makes the whole process insecure because then the passwords have been noted into a spreadsheet which have to be upload. We have to go into 40 to 50 applications and manually update passwords, because we don't view their solution of writing a bunch of passwords on a spreadsheet, then uploading them as a secure solution. This should be done internally within LastPass."
"We have issues from time to time where, for some reason, it just keeps auto logging-out the user and then, the next day, they'll come in and it will work just fine."
"One thing I wish LastPass had is an integration with Active Directory, not for synchronizing users but to actually manage, in some way, privileged accounts by replacing the password of LastPass itself."
"LastPass has a problem syncing the passwords to all of the users."
"Our biggest issue over the years was around the stability of the LDAP sync to AD."
"The ability to set up an account expiration limit/date would be very useful."
"I would like to be able to reduce the log out time of the session."
"I also don't like the add-in for Internet Explorer and Google Chrome, because when you do the add-in, you can actually save that to your credentials in your IE, and the problem is, if I left my screen open, or any of the IT people leave their screen open someone could come up and access all their credentials in LastPass without having to put a password in within your own network. I don't like that functionality. We've banned that from any of our staff adding that as an add-in because we see that as a security risk."
Earn 20 points
Bitwarden is ranked 8th in Enterprise Password Managers with 7 reviews while LastPass is ranked 17th in Enterprise Password Managers. Bitwarden is rated 9.2, while LastPass is rated 7.4. The top reviewer of Bitwarden writes "Good Documentation, reliable, zero failure and fast ". On the other hand, the top reviewer of LastPass writes "Straightforward to set up, good support, intuitive to use, and offers good value for the cost". Bitwarden is most compared with HashiCorp Vault, Azure Key Vault, CyberArk Enterprise Password Vault, IronVest and AWS Secrets Manager, whereas LastPass is most compared with Azure Key Vault, BeyondTrust Password Safe, HashiCorp Vault, Keeper and CyberArk Enterprise Password Vault. See our Bitwarden vs. LastPass report.
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