BackupAssist vs Quorum OnQ comparison

BackupAssist and Quorum are both solutions in the Backup and Recovery category. BackupAssist is ranked #70, while Quorum is ranked #46 with an average rating of 8.3. BackupAssist holds a 0.2% mindshare in BRS, compared to Quorum’s 0.4% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 95% of Quorum users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

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169 Comparison Views

100% willing to recommend

Quorum OnQ

Read 22 Quorum OnQ reviews

774 Views
347 Comparison Views

95% willing to recommend

BackupAssist

Quorum OnQ

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

BackupAssist and Quorum OnQ are two leading backup solutions that offer distinctive features catering to various business needs. Quorum OnQ has the upper hand due to its advanced features and overall user satisfaction, despite a higher cost.

Features: BackupAssist users value its file backup capabilities, ease of use, and reliable customer support. Quorum OnQ is appreciated for its comprehensive disaster recovery solutions, virtual machine replication, and advanced features suitable for complex IT environments.

Room for Improvement: BackupAssist users express the need for improved cloud integration, better reporting tools, and enhanced security measures. Quorum OnQ users seek better support for non-Windows platforms, more intuitive management options, and improved customer service responsiveness.

Ease of Deployment and Customer Service: BackupAssist is noted for quick installation and excellent customer support, which makes deployment straightforward for smaller businesses. Quorum OnQ users indicate a steeper learning curve and mixed support experiences but acknowledge the product's powerful features once deployed.

Pricing and ROI: BackupAssist offers an affordable initial setup, with pricing starting at $299 per year, and a satisfactory return on investment, making it appealing to cost-conscious buyers. Quorum OnQ’s higher setup cost, starting at $1,000 per year, is justified by its superior feature set and higher perceived ROI over time, requiring businesses to weigh upfront costs against long-term benefits.

To learn more, read our detailed BackupAssist vs. Quorum OnQ Report (Updated: June 2025).

Buyer's Guide

BackupAssist vs. Quorum OnQ

June 2025

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Helped 859,129 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

70th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (12th)

Quorum OnQ

Ranking in Backup and Recovery

46th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Cloud Backup (36th), Disaster Recovery (DR) Software (22nd)

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of BackupAssist is 0.2%, up from 0.2% compared to the previous year. The mindshare of Quorum OnQ is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Mohamed Iqbal

Presales Information Technology Consultant at JBA

A stable and economical solution that provides quick disaster recovery

The most valuable feature of Quorum OnQ is quick recovery. We call it a single-click recovery. If any server goes down, crashes, or experiences downtime, we can bring up the DR (Disaster Recovery) server in just two minutes. We also have a "Single Pane of Glass," wherein we work with only a single window. You don't have to use multiple windows to perform basic tasks like failover or failback.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"I have found that the backups are usually very successful."

"Quorum OnQ provides an elevated ability to filter on everything from people's location to age to their voting history."

"One of the biggest features is that, even on the absolutely run-of-the-mill box, if I lose any one of my servers I can automatically bring it up virtually on the physical onQ Quorum device."

"One of the most valuable features was the usability, since many of the features were very straightforward. The backup and restoration process was also very fast. Although we weren't able to fully test the scenarios, one of the features was that we could have it restored on a remote site. However, since we were on-prem, we weren't able to test the remote site restoration."

"It does automated tests to the systems to make sure that you could spin them up if you needed to. And if something doesn't come back up in those tests, we get a notification saying the system didn't come back up."

"The most valuable feature of this solution is its ease of use."

"From a disaster-recovery point of view, one of the things I really like is that I can test the virtual copy of the physical server on a test network and compare the servers side-by-side, without interfering with the production network. So I can see and make sure that the latest copy of the server is the physical copy of the server, without interfering with production."

"It is a very scalable solution."

"I like this product because it is easy to use."

More Quorum OnQ pros

Cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"It stopped doing my backups after I did the last update on it."

"In the future I would like to see more support for Linux."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"The price is high and could be more competitive."

"I don't love the scheduler, as I think that interface could use an overhaul."

"There seems to be a lack of technicians. Sometimes they are very busy and I don't hear back for a day or two. The technicians they have are great. They are fantastic, but it seems difficult, at times, to get in contact with anyone."

"I would really like it if they followed comparable products from other vendors and had an option where you could offload to tape. I know it sounds incredibly antiquated, but the benefit I see is that there would be a better air gap than you have with backing up to an online source."

"One thing that could be done to improve it would be a single pane of glass for doing disaster recovery testing, where I could have remote consoles in one place... I still have to go to each location in a browser and then bring up the console. I'd like to see them integrate that into a single pane of glass so I don't have to go to each server."

"It would be beneficial if file culling could be more granular."

"The user interface needs to be improved."

"Better integration with cloud-based solutions like Azure and Office 365 is needed."

More Quorum OnQ cons

Pricing and Cost Advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The product pricing here in Zimbabwe is good, I cannot complain."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The initial expenditure for us was a little under $40,000 for the recent renewal. For the first three years after that, other than electricity, there's no cost. After that, their support contract has to be renewed annually. We spent close to $6,000, between the two offices, for support."

"The cost is higher than other software and services, but it is an absolute must-have."

"The upfront cost of purchasing a license for the hardware is quite steep."

"We have never questioned whether it is worth it because it so obviously is a great value."

"When we first got the Quorum the licensing was different."

"Quorum OnQ can be described as a medium-priced product...There are no ingress and egress charges in the product."

"The pricing is about $1,400 a month. It's a little bit on the higher side. But it's one of those situations where time is valuable for me. So if it costs a little bit more money for me to have a solution that just works and requires less of my day-to-day management, I'm willing to pay a little bit more."

"I am not sure how much it costs, but I know it's expensive."

More Quorum OnQ pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

13%

Computer Software Company

10%

Real Estate/Law Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Quorum OnQ?

It is a very scalable solution.

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What is your experience regarding pricing and costs for Quorum OnQ?

It's a little expensive. That said, the cost aligns with other advocacy tools we have evaluated.

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What needs improvement with Quorum OnQ?

They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments wit...

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Product Reports

Buyer's Guide

BackupAssist

June 2025

Download BackupAssist product report

Buyer's Guide

Quorum OnQ

June 2025

Download Quorum OnQ product report

Also Known As

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OnQ

Overview

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

Quorum onQ is the global leader in 1-click instant recovery, providing full immediate recovery of your critical systems after any storage, system or site failure. It does this by automatically maintaining up-to-date, ready-to-run virtual machine clones of your physical and virtual servers stored on a dedicated appliance – clones that will transparently take over for failed servers within minutes.

Quorum

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

LCL Bulk Transport

Buyer's Guide

BackupAssist vs. Quorum OnQ

June 2025

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