Try our new research platform with insights from 80,000+ expert users

Azure Front Door vs Microsoft Entra External ID comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Azure Front Door offers cost savings and efficient management, yielding a clear return on investment despite initial transition uncertainties.
Sentiment score
5.3
Microsoft Entra External ID simplifies identity management despite integration challenges and higher costs, offering time benefits and potential savings.
Azure Front Door offers a quick return on investment once it is set up.
It has led to cost savings as well as time savings because I can use a single solution for all applications.
Companies can leverage it for setting up external identities without needing to develop their own solutions.
In terms of return on investment, prior to using this product, our company managed our own mail server with all internal authentication happening on premises, resulting in a ROI in the thousands every year.
 

Customer Service

Sentiment score
7.2
Azure Front Door receives high marks for customer service, with users praising knowledgeable support staff and clear documentation.
Sentiment score
5.3
Microsoft Entra External ID support receives mixed feedback, with response times, expertise, and accessibility varying across user experiences.
I am able to set up a critical call with Microsoft, and they respond quickly to tickets with the highest severity.
Companies without a Microsoft license for Entra ID or Azure portal cannot add Azure AD B2C, creating logistical issues for some of my clients who are unable to evaluate the platform.
The support for business applications, infrastructure support, and Entra has been mostly positive with highly skilled technicians.
The documentation is very thorough, reducing the need for support.
 

Scalability Issues

Sentiment score
7.6
Azure Front Door offers scalable, reliable solutions for enterprises, enhancing performance and managing applications efficiently despite higher costs.
Sentiment score
7.7
Microsoft Entra External ID is scalable and useful for large companies, but lacks customizable authentication and faces cloud latency.
I find that Front Door can become expensive for large-scale projects with more transactions and users.
I consider the scalability of Azure Front Door to be strong.
This is one of EID's weak points compared to Azure AD B2C, which offers customizable authentication options, including attribute and password combinations.
End-user workloads experience increased latency in a cloud environment compared to on-premises resources.
Microsoft Entra External ID is quite scalable, and I would rate its scalability between eight and nine out of ten.
 

Stability Issues

Sentiment score
8.5
Azure Front Door is praised for high stability and reliability, though some DNS management issues are occasionally noted.
Sentiment score
7.3
Microsoft Entra External ID is highly stable and reliable, with users praising its performance and SaaS-only simplicity.
I rate Azure Front Door's stability a nine because it is easy to make updates through Azure Portal.
The stability of this solution is very good.
I have not encountered any stability issues with Microsoft Entra External ID.
Unless such major incidents occur, it is stable and reliable.
 

Room For Improvement

Azure Front Door requires enhancements in multi-cloud support, load balancing, IP support, latency, UI, pricing, rules, monitoring, and APIs.
Microsoft Entra External ID needs improved synchronization, cost transparency, support, software integration, alerting, security, and customization features.
If I could use Azure Front Door with private IP addresses, it would be more beneficial.
The only significant adjustment required is with URL set parameters that need to be passed for an existing domain.
This is particularly challenging during enterprise agreement renewals, as it's difficult for customers to review costs leading to lengthy negotiations.
Enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.
I would like to see a more detailed alert system that provides a summary of why alerts are generated, who is generating them, and the reasons behind it.
 

Setup Cost

Azure Front Door's pay-as-you-go pricing offers flexibility, with costs and value balancing for various project needs.
Microsoft Entra External ID's costs escalate with growth, complexity in licensing, and heavy dependency on Azure pricing structure.
Azure Front Door is cheaper for small projects, companies, or applications compared to using separate tools.
Regarding pricing, the cost seems high for single sign-on, especially for external applications like Oracle.
Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options.
The cost can be a factor for Microsoft Entra External ID, but in general, it offers a scalable and efficient solution compared to deploying individual solutions.
 

Valuable Features

Azure Front Door provides scalable, secure, and affordable solutions with advanced features like SSL offloading, load balancing, and DDoS protection.
Microsoft Entra External ID streamlines management with easy setup, integration, and robust security, enhancing efficiency for diverse application needs.
Azure Front Door provides DDoS protection and features related to WAF.
Azure Front Door includes a built-in web application firewall, which performs signature-based checks of the request payload, offering protection against common attacks or malicious requests.
It is crucial for hybrid environments, especially for integrating existing on-site infrastructures with cloud-based Active Directory, such as in Office 365 implementations.
EID unifies workforce users with external business partners, which is a very strong feature.
Microsoft's reliability in providing a clear roadmap for the solution is very important, especially at a time when cybersecurity is a risk in every company.
 

Categories and Ranking

Azure Front Door
Ranking in Microsoft Security Suite
18th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
15
Ranking in other categories
CDN (2nd), Web Application Firewall (WAF) (13th)
Microsoft Entra External ID
Ranking in Microsoft Security Suite
21st
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
11
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (10th), Customer Identity and Access Management (CIAM) (5th)
 

Mindshare comparison

As of July 2025, in the Microsoft Security Suite category, the mindshare of Azure Front Door is 2.5%, down from 2.8% compared to the previous year. The mindshare of Microsoft Entra External ID is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite
 

Featured Reviews

SayedAbdelrhman - PeerSpot reviewer
Provide bot protection and has proficient documentation
During our discussion with the internal Microsoft team about assessing our environment, they confirmed that we have sufficient security measures, especially regarding edge protection. Internally, we believe we are now certified. In the future, we could consider adding layer four protection from the firewall. Front Door combines CDN and WAF protection, so further enhancing its features could benefit both the customer and us. We monitor the number of users attempting to access our IP or DNS servers. When designing the system, we initially needed to ensure our environment was protected with a WAF. However, WAF is currently too costly for us, so we created private links and connected them to Front Door. Overall, I rate the solution an eight out of ten.
Corrado Vigano - PeerSpot reviewer
Solution integrates well with existing systems while being easy to use
The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use. Furthermore, Microsoft's reliability in providing a clear roadmap for the solution is very important, especially at a time when cybersecurity is a risk in every company. The solution is easy to reuse and not difficult to find expertise for in the market because it is widespread. It is gaining attention even from partners and from the market on the offering side. This serves as a good starting point for customers who can develop internal competence on the solution. Additionally, the presence of reliable partners who know the solution and can provide internal knowledge is the best aspect for them.
report
Use our free recommendation engine to learn which Microsoft Security Suite solutions are best for your needs.
860,168 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
9%
Government
6%
Computer Software Company
17%
Manufacturing Company
11%
Financial Services Firm
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Azure Front Door and Application Gateway?
We found Azure Front Door to be easily scaled and very stable. The implementation is very fast and Microsoft provides excellent support. Azure Front Door can quickly detect abnormalities before the...
What is your experience regarding pricing and costs for Azure Front Door?
I am not sure about the pricing but believe Azure Front Door might require a higher cost due to its entry point nature.
What is your experience regarding pricing and costs for Microsoft Entra External ID?
The cost totally depends on Azure's pricing structure. If you have sufficient background knowledge about the features and functionality, it can be cost-effective. However, if you need support or as...
What needs improvement with Microsoft Entra External ID?
Integration could be improved when it comes to legacy tools.The support engineers are not as skilled as our engineers. When they say something would not work, or there is no solution, we usually he...
What is your primary use case for Microsoft Entra External ID?
Currently we use some of the AWS ( /products/amazon-aws-reviews ) solutions and Google Solutions and few of Alibaba Cloud ( /products/alibaba-cloud-reviews ). That totally depends on time to time a...
 

Also Known As

Azure Front-Door
Azure Active Directory External Identities
 

Overview

Find out what your peers are saying about Azure Front Door vs. Microsoft Entra External ID and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.