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Azure Bastion vs Infraon IMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Bastion
Ranking in Network Monitoring Software
46th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Remote Monitoring and Management (RMM) (13th), Microsoft Security Suite (25th)
Infraon IMS
Ranking in Network Monitoring Software
88th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Server Monitoring (33rd), IT Infrastructure Monitoring (57th), Cloud Monitoring Software (51st)
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of Azure Bastion is 0.3%, up from 0.2% compared to the previous year. The mindshare of Infraon IMS is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Azure Bastion0.3%
Infraon IMS0.4%
Other99.3%
Network Monitoring Software
 

Featured Reviews

AP
IT Manager at NTT DATA
Access servers securely over private networks but need better data transfer solutions
Azure Bastion is primarily used to access servers securely without exposing them to the public network. It is configured in a private network to allow accessing an environment without public exposure Azure Bastion eliminates the need for a jump server by providing secure access to servers without…
it_user1631601 - PeerSpot reviewer
GTM Manager at a computer software company with 201-500 employees
Our process efficiency has improved by having all the information in one place, which has reduced manpower
The product is great. We integrated the ticketing tool with the monitoring tool. The agent ID creation is very easy when using this tool. It is so user-friendly. The user interface is good and also the pricing is great. The user interface is good, even a business user or layman can raise a ticket. They provide an all-in-one monitoring tool. If an issue happens, it gets integrated with the email, then proactively that ticket is being raised, which is good. The reporting is good. It is very clear. It is a customized report; however you want it, you can customize it. We use the solution’s role-based dashboards. The head of IT wants to use it so he can see holistically what is happening, e.g., what are the tickets being raised, what is a major issue, and what escalations are happening. There are different dashboards that are customized. For our head of IT, we made a separate dashboard. Then, for the executives, we made a separate dashboard based on time, like hourly or daily. All these reports were customized. While they didn't provide a BI dashboard, they provide a kind of graphical dashboard for whatever the issue is. Once you click on a particular ticket, it drills down to the issue, what it is and when the issue was raised. The drill down is good. It is more like a business intelligence (BI) tool. You can just scroll and zoom in. It goes deep into the issue. Once you click a particular dashboard, it will take you to the next page, then it takes you to the issue. Infraon IMS provides workflow automation for real-world use cases. This makes our work easier. It is just drag and drop (no coding) to build the workflows. For example, a particular ticket is being raised. It gets routed to three important IT executives within our team. From our team, it gets routed to the next level. The learning curve is good. Initially, there were no issues. As soon as the users saw the product, they understood what the product was. There wasn't any kind of training required for this product because it is very straightforward.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution acts as a dedicated server and we have implemented multiple software, users can easily access everything from there, and it's a cost-effective solution as we don't want to purchase any servers because everything is on the cloud, which is the main advantage for the company."
"The interface is available in the edit portal."
"The product's setup is easy."
"Azure Bastion eliminates the need for a jump server by providing secure access to servers without hitting the public network."
"It is very easy to use as it's in the browser; it is on the menu of the virtual machine, so you just need to type your username and password and you will have a full RDP experience."
"Azure Bastion makes it easy to provide quick virtual machine access to our customers."
"The ability to operate the product with scripting is excellent."
"Azure Bastion is preferable because you just switch it on and off you go."
"Once we installed this central system, our site engineers who provide the data started believing in the data's accuracy."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"The feature that I like the most and the best part is the customization."
"If you are looking for the best product with the best price, Infraon is the best product."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"We have definitely seen ROI since we first implemented Infraon, three years ago, as it has given us clarity and helped us with compliance during audits."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"The backup, restore, and comparison features are all good."
 

Cons

"There is room for improvement with AI features. I would like to see integrated AI features with Azure Bastion, especially for connectivity issues."
"While general support is valuable, having a detailed breakdown of the specific issues would contribute to a more streamlined and efficient resolution process."
"When we retrieve that data from the cloud, they require some amount of money. That is the main drawback of this cloud solution. You are charged for retrieving your own data."
"Azure Bastion does its job. However, it would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote Desktop emulation."
"You are charged for retrieving your own data."
"There are some challenges because Bastion is more compatible with Edge but not with the other browsers. As an organization, it doesn't make sense that we have to use only Edge. We should be able to access Bastion over Chrome, Mozilla, or Opera. It should be our choice."
"The protocol speed could be faster."
"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"Technical support could use some improvement in terms of their response times and diagnostic accuracy."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"There might be some features in other products that are currently not there in Everest IMS and can be included."
"Email support is a bit slow. Once you drop an email, it takes time."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."
 

Pricing and Cost Advice

"Azure Bastion's pricing is good."
"The tool is cheaply priced. I would say that the product is free to use."
"It does not save money for us."
"The pricing is a lower decision point than high-quality security for our organization. Better security comes at a cost, but it's worth it, and that's what we tell our customers."
"The pricing is reasonable, given the features that they provide."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"Licensing is calculated on a per-user basis."
"I think that the pricing for this solution is reasonable and varies by number of devices."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Financial Services Firm
9%
Educational Organization
7%
Manufacturing Company
23%
Outsourcing Company
8%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Bastion?
Microsoft's pricing is on the higher side and could be more competitive. Startups and small organizations often prefer AWS ( /products/amazon-aws-reviews ) or GCP due to their lower costs, while la...
What needs improvement with Azure Bastion?
Azure Bastion does its job. However, it would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote ( /products/remote-reviews ) Desktop emulation. I am u...
What is your primary use case for Azure Bastion?
We use Azure Bastion ( /products/azure-bastion-reviews ) as an administration tool to access Azure ( /products/microsoft-azure-reviews ) Virtual Servers.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
 

Also Known As

No data available
Everest IMS
 

Overview

 

Sample Customers

Information Not Available
Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Find out what your peers are saying about Azure Bastion vs. Infraon IMS and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.