Astadia delivered Salesforce.com implementation, customization and support as follows:
- Sales that provides a custom functionality centered on inquiries and projects, with drop down lists to break down information by territories or account manager and helps in tracking of product delivery dates provides reliable forecasting of monthly run rates.
- Marketing that has the ability to email contacts directly from Salesforce using templates or custom text, and to forward emails from Outlook into Salesforce for storage as part of an account record and has the ability to make collateral requests via Salesforce, automating the process from start to finish.
- Lead tracking and nurturing provides a custom developed fields capture information provided by potential customers through forms on the Celotex website, including a proprietary calculator application specific to the insulation/building industries. U-Value Calculation URLs are included in the data that gets fed to Salesforce which helps determine lead assignment.
TechForce Services is an advanced solution designed to streamline business processes across sectors, offering innovative tools to enhance operational efficiency and productivity through tailored use cases.
By integrating robust technology, TechForce Services addresses industry-specific challenges, offering comprehensive features that support seamless operations. It is recognized for transforming business capabilities by providing customized tools for improved performance. Organizations can leverage its functionalities to optimize workflows, improve collaboration, and drive growth.
What are the key features of TechForce Services? - Custom Integration: Facilitates seamless integration with existing systems for enhanced data flow.
- Automation Tools: Streamlines routine tasks, allowing teams to focus on strategic initiatives.
- Scalable Solutions: Adapts to growing business requirements ensuring long-term usability.
- Enhanced Security: Provides robust security measures to protect sensitive data.
What benefits and ROI should users consider? - Increased Efficiency: Reduces manual workload, resulting in faster task completion.
- Cost Savings: Offers a significant reduction in operational costs through automation.
- Better Collaboration: Encourages team interaction and information sharing across departments.
- Improved Decision Making: Access to real-time data aids in strategic planning.
In industries such as finance, healthcare, and retail, TechForce Services is implemented to boost efficiency and ensure compliance with regulations. It provides tailored solutions, adapting to industry demands and offering comprehensive support to meet specific industry challenges effectively.