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Automic Automation Intelligence [EOL] vs Rocket Zena comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
45
Ranking in other categories
Workload Automation (3rd)
Automic Automation Intellig...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Rocket Zena
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Workload Automation (23rd)
 

Featured Reviews

LV
Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees
Automation has replaced nightly monitoring and delivers reliable, unified job scheduling
We have really enjoyed working with JAMS in terms of notifications, alerts, and streamlining. There used to be a process with Automate, which is another product from Fortra, but even before that, the other division of the company that we were merging with had a tool that was built in-house called a file handler or file distributor. It was an in-house developed tool, but it was not as streamlined or as efficient as JAMS is. We literally had to have a dedicated nighttime person monitoring. Although we are 24/7, the divisions of the company that we were using JAMS for have been small scale. While we have automated it, we have streamlined it in such a way that notifications go out and alerts go out, but if there is anything, then we get paged and alerted, and if anything needs to happen at midnight, we can wake up. On the other hand, with the tool I mentioned, the file handler and distributor, we used to have a dedicated nighttime person that had to be sitting and monitoring it to see when a file arrived, whether it met the conditions, and then execute the next particular job. By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this.
DS
Personal Assistant at Centrum.sk
Saves time on manual processes and provides alerts on special scenarios
The installation process is quite straightforward, although some database knowledge is required for setting up the base. Alternatively, someone with the necessary capabilities can handle this step for you. Overall, the installation is especially easy for Windows platforms. Deployment can be completed in three days. The number of people required to manage the tool depends on the size of the environment. One person may suffice for smaller environments, while larger environments may require two or three individuals. The frequency of scheduling requests, additional responsibilities within the environment, and the company's specific needs all play a role in determining the necessary staffing. One or two individuals can handle the maintenance if the setup is stable with minimal changes. However, in the case of frequent changes, more staff may be needed to manage the tool.
JuanGonzalez6 - PeerSpot reviewer
IT Solutions Manager at a government with 5,001-10,000 employees
A continuously evolving, stable solution, with responsive support
The visual whiteboard for design and execution included with the solution is very crucial to those who are new to Rocket Zena, especially so that the learning curve is minimized and they can focus on accomplishing the task. We process our system's payroll through Rocket Zena. The fact that it's a multi-process, multi-layered application, means that we can rely on the solution for kicking off processes, notifying user vendors of the steps, completions, error logging, and historic events from the previous run times. Rocket Zena's ability to automate jobs on the mainframe as a distribution workload automation solution is good. The solution continuously improves over time. We're eager to start the latest upgrade this coming year that'll put us on the cloud. Hopefully, this will improve the product even more. We can run things natively without the scheduler if needed. The solution working properly and up to date without the need for a mainframe scheduler is crucial. We use the solution to manage a few complex operational workflows end-to-end across multiple technology stacks. Rocket Zena does a great job of simplifying our cross-platform processes through automation. The solution helps speed operations up and keeps them automated allowing us to focus on other priorities. The solution helps increase our completion rates by working overnight to meet our SLAs. Rocket Zena completes 30 percent of our workload outside of our standard work hours. Rocket Zena's cross-platform job scheduling helped us save around 40 percent of programming time by automating repetitive tasks. We use the solution to transfer our current files and keep up with our infrastructure on a few automated jobs, such as refreshing our database which happens overnight. The solution helped free up around 15 percent of our engineer's time to focus on more value-added work.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."
"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"We have over 50 jobs running daily to manage all the integration of our systems and we don’t have to monitor these jobs; they just run, JAMS centralizes the management of jobs in our environment, has streamlined our monitoring, saves us about four hours a week in troubleshooting time, and has helped free up about eight hours a week of IT staff time."
"What my team needs are tools to reliably execute all the jobs, minimize the risks, and support high-availability, and JAMS does the job."
"JAMS has been a beneficial monitoring tool for our project in terms of being able to deliver data that is essential for users."
"By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this."
"JAMS has positively impacted our organization by saving us time, reducing errors, and improving workflows."
"The tool's online manuals and documentation are good. Its user interface is user-friendly."
"The most valuable feature of Automic Automation Intelligence is the ability to see all of the batches from one place. Additionally, there is a multiple scheduler that is useful."
"The Action Packs are a good feature."
"Its FTP feature is very good, as is scheduling any process or task with the Zena client. I have found it to be very helpful. If a task fails, it gives you a prompt."
"I like the whole product, but specifically, I like the license part. It's very easy to acquire a license for this product."
"The most valuable feature is the FTP file transfer."
"Once you master it, it's a pretty good tool."
"We haven't had any problems since we installed it. It runs as expected, we haven't had any critical problems. It helps keeps the business running 24/7."
"In the latest upgrade, Zena added a web-based client. The more I use it, the more I like it. It's an excellent interface. They do a good job of steadily improving the solution to make it more useful."
"From a Linux configuration point of view, Rocket Zena is straightforward. It's fairly easy to set up the server and agents once you know how to do it."
"You can click Ctrl-G and bring a diagram view. You're able to view in a diagram format. The view that it provides is easy, and you can move to the left, up, or down. You can double-click on a certain process. It'll drill into that process and all of its underlying components. You can double-click on an arrow or a component, and it'll bring up a screen that'll have all the variables that are assigned to that particular piece, as well as the values at run time. So, the diagram feature of it, at least for me, is pretty valuable."
 

Cons

"They recently switched to subscription-based pricing, which increased."
"The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back."
"I would enhance the compatibility feature of JAMS because sometimes when the server is under high load, it does not inform us and we cannot get answers."
"We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server."
"One issue which can prevent jobs from running is when a script gets into a loop."
"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."
"The cost has definitely gone up tremendously. That is where I do know, as much as the feature sets are there, and if the newly acquired company is going to be doing a pushback, they might just say, 'Do we still need to pay this much? Or at that point, should we look into an alternative?'"
"JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client."
"Integration of the solution could be improved."
"The job reporting feature needs improvement."
"The solution could benefit by having more connectors and customized widgets. Additionally, a dashboard that people could use for videos would be helpful."
"Another one that is probably a little bit bigger for me is that when there is an issue or there's an error, it writes on a different screen."
"One area where it could be improved is communication between the different servers. Sometimes there are processes that have already been completed but we get a status notification that they're still active."
"The scheduling mapping is a little disjointed. There is no wizard-type approach."
"Rocket Zena is a mainframe-based job scheduler. I would like it to be more open so that we can use it on a distributed platform."
"The documentation has room for improvement."
"Another one that is probably a little bit bigger for me is that when there is an issue or there's an error, it writes on a different screen. I have to find the actual process name and go to a different screen to view the alert that got generated. On that screen, everyone's processes, not just the processes of the folks in my department, are thrown. It takes me a while to find the actual error so that I could go in there and look at the alert. It could be because of the way it was set up, but at least for me, it isn't too intuitive."
"In the next release, I would like the user experience to be improved. The user interface should be more appealing to gen-z."
"In the web interface, it stacks the tasks across the top, and they accumulate until you close or clean those out. That seems a little cumbersome. You must right-click and close all tabs constantly to keep the console clean and manage your views."
 

Pricing and Cost Advice

"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"The pricing is reasonable."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"For what it does, the product is priced very well."
"Automic Automation Intelligence's licensing costs are expensive and can be yearly or monthly."
"The price of Automic Automation Intelligence depends on the connectors used. For example, if you wanted to connect to Dell BMC, you would need a connector."
"The pricing and the licensing are good. It is affordable and can be used to improve and optimize productivity."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
12%
Manufacturing Company
9%
Outsourcing Company
6%
Manufacturing Company
17%
Performing Arts
12%
University
10%
Comms Service Provider
8%
Financial Services Firm
25%
Construction Company
8%
Computer Software Company
8%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise14
Large Enterprise22
No data available
By reviewers
Company SizeCount
Small Business3
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for JAMS?
I was not really involved in the pricing, setup cost, and licensing at that level. I am more involved in the technica...
What needs improvement with JAMS?
To improve JAMS, it should resolve the issues with the JD Edwards application and the need for the SSH client connect...
What is your primary use case for JAMS?
My main use case for JAMS is to install, set up, and configure for customers working with JD Edwards application. A s...
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Also Known As

No data available
Terma Suite
ASG-Zena
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Information Not Available
Fraternidad Muprespa
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: July 2026.
907,664 professionals have used our research since 2012.