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OpenText Diagnostics vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Diagnostics
Ranking in Application Performance Monitoring (APM) and Observability
58th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Splunk AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
261
Ranking in other categories
IT Infrastructure Monitoring (6th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)
 

Mindshare comparison

As of February 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Diagnostics is 0.6%, up from 0.2% compared to the previous year. The mindshare of Splunk AppDynamics is 3.7%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Splunk AppDynamics3.7%
OpenText Diagnostics0.6%
Other95.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

RS
Performance and Fault-tolerance Architect with 1,001-5,000 employees
Very good for transaction level monitoring, but expensive and HP needs better support and training
HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.
DK
Technology lead at Infosys
Has enabled us to detect issues instantly through alerts and monitor every service from a single dashboard
Splunk requires significantly more improvements compared to Splunk AppDynamics, specifically regarding the licensing aspect. Splunk renews licenses every six months, which is inconvenient. It would be better to have a one-year license to avoid needing to update keys constantly, which can only occur on weekends, making it a burdensome task. Although Splunk is better for certain use cases, Splunk AppDynamics is broader in functionality. Specifically, I want enhancements related to creating dashboards not only for logs or minor services but also for configuration levels, allowing us to check configurations immediately without manually opening the entire code when exceptions arise—a feature I wish to see improved in Splunk, although it may not be necessary for Splunk AppDynamics.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The diagnostics and configuration are the solution's most valuable aspects."
"For banking and telecom solutions, it's been quite useful."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"The real user monitoring and digital experience monitoring effectively track actual user experience with the applications, including page loading, interaction time for both desktop and mobile applications."
"Applications: This provides us insight into how our applications are performing within our environments and affords us the ability to identify opportunities and make changes to code / environment to effect positive performance lift."
"The business transactions feature has helped us stay current with the trends in traffic, and we were able to separate successful transactions from non-successful transactions, such as transactions with 200 error codes and 500 error codes, which has been very beneficial to us."
"The solution helps us save a lot of time on certain tasks."
"The ability to identify the top running queries has been extremely valuable for us."
"The most valuable feature of AppDynamics is Proactive Monitoring and Alerting."
"Splunk AppDynamics helps us in identifying bottlenecks and providing fine-tuning recommendations."
"The most valuable feature is the ability to take a report, and in particular, a visual, and link it to actual application performance and then the consequences. This means you can show how an incident or action has an effect on the business."
 

Cons

"The interface could be more user friendly."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"AppDynamics is agent-based, so some customers are reluctant to install the agents in all their production environments. It would be helpful if they had an agentless version. It covers applications on the server, but the solution is weak on the network side. The agent is not deployed on the network components, so it cannot provide complete information about issues on the network layer."
"To improve Splunk AppDynamics, it should migrate seamlessly into observability Splunk, which is called Splunk Observability Cloud."
"The application end of AppDynamics Database Monitoring needs to improve by checking which applications consume licenses."
"Things are being done differently in the industry now, and many of these problems are being solved with cloud databases."
"An area for improvement in AppDynamics Server Monitoring is integration; in particular, it needs a better way to integrate with custom applications such as Siebel CRM. Right now, it's challenging to integrate AppDynamics Server Monitoring with Siebel CRM because it sometimes gives an error and cannot integrate properly."
"The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release updates, prompt users to upgrade, and inject code into the backend. It would be beneficial if there were a method to intercept these calls without requiring users to download and upgrade the application. However, I'm unsure about the feasibility of such an approach."
"Needs more integration with applications suites, like Oracle Enterprise Server or BMC Remedy."
"The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved."
 

Pricing and Cost Advice

Information not available
"The way it is structured in terms of price could be better. You pay for individual modules and that adds on to the cost, which detracts you from implementing those modules and slows you down."
"The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate."
"We are looking forward to purchasing the solution on the AWS Marketplace."
"As compared to other applications, its price is moderate. Its price is neither very high nor very low."
"The pricing needs to come down."
"It is a more expensive APM among the competitors, which is fine because it also does a lot more on the auto-detection and the AI side... It is not a cheap product. None of them are. The price is fair, but I could use it on more projects if they had a lower price."
"The pricing of the solution is reasonable for what features you receive."
"Our purchasing experience through the AWS Marketplace has been pretty painless."
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Top Industries

By visitors reading reviews
Performing Arts
14%
Manufacturing Company
10%
Financial Services Firm
8%
Comms Service Provider
8%
Financial Services Firm
25%
Computer Software Company
10%
Manufacturing Company
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise36
Large Enterprise196
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for AppDynamics?
I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on a yearly basis, if we don't add new modules or features to the license, we need ...
 

Also Known As

Micro Focus Diagnostics, MF Diagnostics
No data available
 

Overview

 

Sample Customers

BSkyB, Alior Bank
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about OpenText Diagnostics vs. Splunk AppDynamics and other solutions. Updated: February 2026.
882,637 professionals have used our research since 2012.