OpenText Diagnostics vs Splunk AppDynamics comparison

OpenText and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #64, while Splunk is ranked #3 with an average rating of 8.4. OpenText holds a 0.2% mindshare in APM, compared to Splunk’s 4.7% mindshare. Additionally, 75% of OpenText users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.

OpenText Diagnostics

Read 4 OpenText Diagnostics reviews

436 Views
276 Comparison Views

75% willing to recommend

Splunk AppDynamics

Read 246 Splunk AppDynamics reviews

13,079 Views
8,520 Comparison Views

91% willing to recommend

OpenText Diagnostics

Splunk AppDynamics

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Executive SummaryUpdated on May 11, 2025

OpenText Diagnostics and Splunk AppDynamics compete in the application performance management category. Splunk AppDynamics seems to have the upper hand due to its advanced features that provide deeper insights into application health and a high ROI, justifying its higher cost.

Features: OpenText Diagnostics is recognized for its robust troubleshooting capabilities, in-depth performance tracking, and stack trace visibility during problem detection. Splunk AppDynamics provides comprehensive analytics, real-time monitoring, and automatic baselining of application performance for alerting to deviations. Its operational dashboards and transaction scorecards contribute to a well-rounded feature set.

Room for Improvement: OpenText Diagnostics could benefit from enhanced cloud integration, improved real-time analytics, and user interface modernization. Splunk AppDynamics requires simpler deployment processes, improved customer service communication channels, and more intuitive configuration options for business transaction monitoring.

Ease of Deployment and Customer Service: OpenText Diagnostics is known for its straightforward deployment and reliable customer service, simplifying the implementation process. In contrast, Splunk AppDynamics offers more complex deployment procedures but balances this with extensive support resources. Its deployment challenges are often offset by valuable insights that tech-savvy teams can leverage with provided support.

Pricing and ROI: OpenText Diagnostics is appealing for budget-conscious organizations with its lower setup cost. However, Splunk AppDynamics, despite its higher initial investment, offers a feature-rich set that significantly improves ROI over time. Organizations investing in AppDynamics find its advanced capabilities justify the cost, delivering greater long-term value.

To learn more, read our detailed OpenText Diagnostics vs. Splunk AppDynamics Report (Updated: April 2025).

Buyer's Guide

OpenText Diagnostics vs. Splunk AppDynamics

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Diagnostics

Ranking in Application Performance Monitoring (APM) and Observability

64th

Average Rating

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk AppDynamics

Ranking in Application Performance Monitoring (APM) and Observability

3rd

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

246

Ranking in other categories

IT Infrastructure Monitoring (4th), IT Operations Analytics (2nd), Mobile APM (2nd), Container Monitoring (3rd)

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Diagnostics is 0.2%, up from 0.2% compared to the previous year. The mindshare of Splunk AppDynamics is 4.7%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Ravi Suvvari

Performance and Fault-tolerance Architect with 1,001-5,000 employees

Very good for transaction level monitoring, but expensive and HP needs better support and training

HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.

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Muhammad Zeeshan Siddiqui

Head of Technology and Services at arwentech

Dynamic mapping enhances workflows that are user-friendly

One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging. Additionally, the agent sometimes creates performance issues in production environments. If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems. Moving to an agentless solution, like what some competitors are doing, would be beneficial.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."

"The diagnostics and configuration are the solution's most valuable aspects."

"For banking and telecom solutions, it's been quite useful."

"The ability to check parameters for microservice applications is most valuable. It is important for me. I can manually create new business transactions for applications and individually monitor business transactions. I can also use a lot of extensions. It has a lot of extensions to monitor other third-party applications, such as NoSQL applications, memory cache applications, Kafka applications, and Couchbase applications. It is very useful. We are also using the end-user monitoring site to follow all end-user activities. It is important for us to check the errors on the customer site."

"This is a stable product and we definitely plan to continue using it in the future."

"That visual representation’s been really good, also the overhead that AppDynamics creates is quite small. We've tried Dynatrace in the past. Some of the applications didn't work as well with Dynatrace."

"The product provides a nice end-user experience."

"The most valuable feature is the flow map."

"Provides good overall application performance and transaction errors."

"The most valuable feature is the ability to take a report, and in particular, a visual, and link it to actual application performance and then the consequences. This means you can show how an incident or action has an effect on the business."

"It is used to test customer behavior on a website."

More Splunk AppDynamics pros

Cons

"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."

"The interface could be more user friendly."

"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."

"What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."

"If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a single-agent solution, which can pose security concerns. When installing Dynatrace, granting the agent ld pro payload rights is a requirement. In contrast, our solution ensures a more secure approach by not requiring root and administration access. While we currently utilize an agent-based solution, there may be a shift in the next one or two years, possibly with the adoption of Open Telemetry. It's anticipated that many APM vendors, including Dynatrace, may alter their structure or strategy for implementation. However, as of now, the trend is towards an increasing number of implementations daily."

"The agent deployment could be simplified by, for example, adding a GUI."

"The solution must improve security and setup."

"The challenge in the installation is that you have to configure a lot of things manually. The way you install and configure it is not straightforward."

"While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support."

"The solution's pricing could be improved and made more competitive."

"I would like the ability to choose from some pre-defined dashboards and reports because as it is now, you have to define them separately for each implementation."

More Splunk AppDynamics cons

Pricing and Cost Advice

Information not available

"It does require licensing to be paid."

"This solution is not the cheapest but it works well. You will end up doing more work with a cheaper solution than if you just spent the extra money on a better solution like this one."

"The license for AppDynamics is procured by our customers."

"The tool is expensive."

"The licensing cost is fairly high"

"The pricing of the solution is reasonable for what features you receive."

"The way it is structured in terms of price could be better. You pay for individual modules and that adds on to the cost, which detracts you from implementing those modules and slows you down."

"There is a license to use this solution. However, the clients pay for the licenses we are the service provider."

More Splunk AppDynamics pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

12%

Manufacturing Company

10%

Educational Organization

47%

Financial Services Firm

16%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit

Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...

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What do you like most about AppDynamics?

The solution saves time and cost.

See all answers

Comparisons

Dynatrace vs OpenText Diagnostics

Compared 44% of the time

Broadcom DX Application Performance Management vs OpenText Diagnostics

Compared 24% of the time

More OpenText Diagnostics Competitors

Dynatrace vs Splunk AppDynamics

Compared 15% of the time

Datadog vs Splunk AppDynamics

Compared 10% of the time

Splunk Enterprise Security vs Splunk AppDynamics

Compared 8% of the time

New Relic vs Splunk AppDynamics

Compared 7% of the time

Grafana vs Splunk AppDynamics

Compared 5% of the time

More Splunk AppDynamics Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

April 2025

Download OpenText Diagnostics product report

Buyer's Guide

Splunk AppDynamics

April 2025

Download Splunk AppDynamics product report

Also Known As

Micro Focus Diagnostics, MF Diagnostics

No data available

Overview

Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.

OpenText

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?

Real-time Performance Monitoring: Offers immediate insights into application behavior.
Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
Adaptable Dashboards: Customizable views for better data interpretation.

How does AppDynamics benefit users?

Improved Incident Resolution: Faster problem detection and solution implementation.
Enhanced Application Performance: Real-time monitoring optimizes system operations.
Comprehensive Visibility: Provides a full view of application infrastructure.
Informed Decision Making: Detailed analytics guide performance improvements.
Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk

Sample Customers

BSkyB, Alior Bank

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Buyer's Guide

OpenText Diagnostics vs. Splunk AppDynamics

April 2025

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