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Apica vs SAP IT Operations Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Apica
Ranking in IT Operations Analytics
5th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Application Performance Monitoring (APM) and Observability (17th), Log Management (17th), Observability Pipeline Software (2nd)
SAP IT Operations Analytics
Ranking in IT Operations Analytics
10th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the IT Operations Analytics category, the mindshare of Apica is 1.7%, up from 1.1% compared to the previous year. The mindshare of SAP IT Operations Analytics is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics
 

Featured Reviews

Punith H K - PeerSpot reviewer
Enables users to create scripts easily and provides excellent real-time monitoring features
It is easy to create scripts. We don't have to write any script. Ready-made options are available. We can select, drag, and drop the options, and the script is ready. The solution’s real-time monitoring features have had a huge impact on our service delivery. If we have an application and the script for it, we keep monitoring it. When the script goes red, it indicates that something is not working. So, we check and analyze the applications. We keep track of applications and monitor whether they are live or not. The tool is also useful for monitoring cloud services.
AhmedHaridy - PeerSpot reviewer
Helps to track the lifecycle of SAP products from inception to end-of-life
We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-related documentation. Before going live, there's a checklist and cutover plan. Configuration moves from development to quality, then production, to ensure everything runs smoothly. Once in production, the platform tracks system performance, open cases, maintenance, upgrades, and new features. You can monitor everything through dashboards, reports, event notifications, and support tickets, both internally and with SAP. The most valuable feature for me is the tracking of configurations from development to production. It helps ensure everything is in place and makes it easy to see any changes made along the way. Additionally, having visibility into cloud system performance and capacity is crucial. It allows us to monitor usage and ensure everything is running smoothly. Another important aspect is the documentation and versioning of changes, which helps keep everything organized and easy to track.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our application SREs do script checks in such a way that closely mimic our customers' actions using the platform. Because there are so many different ways and options to be able to configure checks to closely mirror your applications' capabilities, it provides a lot of optionality for teams to create the right type of check that can notify when there are any issues. At the end of the day, we want our monitoring tools to be able to catch any outage before our customers do. This is where Apica Synthetic does a great job."
"I like the transcript download feature. And with UI scripting, it's helpful that Apica handles a lot of the backend work automatically. I don't have to tag everything manually, though I can tag elements later if needed. It's really good at recording the steps."
"The GUI is powerful and doesn't require scripting or regular expressions. It has a vast finder for correlation, which is easier than other tools like JMeter and LoadRunner. It's also easy to integrate with other tools with a separate execution environment. The tool is also easy to use."
"It is easy for beginners to learn and use Apica."
"There are several features that are really good. The first one is the flexibility and the advanced configuration that Apica offers when it comes to configuring synthetic checks. It provides the ability to customize how the check should be performed and it is very flexible in the number of synthetic locations that it can use. It allows us to run scripts from different locations all over the world, and they have a really good number of these locations."
"From our standpoint, there are a number of valuable features. The WebHooks are obviously really great. The alert framework is really good and then the reporting and visualizations that you get from the dashboards is good. Those three areas are primarily what my team's focused on in terms of usage from day to day."
"With the ZebraTester, the ability to have and store dynamic variables, when setting up the monitors, means you can extract that value and use it in a subsequent service call. This is something that has made our lives easier... This is one of the features that I like the most because it helps us in configuring these services, in a certain flow, without the need to re-record the whole thing."
"We see the benefit almost every day. It allows us to be alerted whenever there is a store that is not responding properly around the world. We do have a network operation center (NOC) who receives these alerts, immediately checking if everything is okay."
"I have no complaints regarding how stable this solution is; any cloud solution is most of the time very stable, and we don't have any problems with stability."
"We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-related documentation. Before going live, there's a checklist and cutover plan. Configuration moves from development to quality, then production, to ensure everything runs smoothly. Once in production, the platform tracks system performance, open cases, maintenance, upgrades, and new features. You can monitor everything through dashboards, reports, event notifications, and support tickets, both internally and with SAP."
"Operations Analytics provides statistics, so it's like the dashboard in your car that tells you the temperature, RPMs, etc, and if something goes wrong in your car, a warning light comes on. So in analytics, you set thresholds for the thread count, and it sends you an email when it reaches a certain amount."
 

Cons

"The tool does not provide automatic correlation features."
"It is difficult to create a script using ZebraTester."
"Apica should add more features and integrations with different tools and certain ticketing systems, like ServiceNow."
"When it comes to the way the internal agent is installed, because you can install an application on a server, I would love to see the application Docker-ized. If you could install internal agents using Docker or using containers, it would be easier for us to manage them and spin up internal agents."
"We have been focused on reducing polling times for synthetic checks. We have gone from 10 minutes down to five minutes for a pretty broad swath, but there is some appetite to reduce that further, which could be an improvement."
"The initial screen on their dashboard could have a bit more data, but this is a small thing. It could have more data, so we do not need to drill down to a screen behind that initial information. I would like them to get a little better on the user interfaces that we need to go into."
"I have noticed that the tool isn't widely recognized outside our organization. Also, there aren't any tutorials or dedicated resources for this tool, making it challenging for newcomers to learn. It would be beneficial if someone experienced with it could provide guidance."
"Alerting needs improvement. It's a little noisy. It needs some better options. Currently, they have an issue, when you set up a synthetic monitor, you can set up where it's monitoring from, a data center that Apica owns."
"It would be great to have a monitoring tool that could implement conditional solutions like this. Right now, it comes up with the indicators, but it doesn't necessarily send the lower-level technician to the right spot."
"The solution works well, but we need better project planning. Accessing some features is a bit complicated, and we're waiting for improvements from SAP. It should also improve integration."
"The solution is indeed expensive for my company."
 

Pricing and Cost Advice

"License management is another area that Apica could do better. We have already had these conversations with our account teams. This is something that they are looking at largely improving in upcoming releases. I believe that this is already on their roadmap."
"The solution's pricing is not cheap, but it is in the midrange."
"The pricing is fair. It is neither too cheap nor too expensive."
"Another main difference between Apica and the other products was the cost. We really thought that the balance in Apica between the features and costs was the best among all the products on which we did a PoC."
"The tool is completely free and open source. I've been using it for about two and a half years and installed it on both my personal and client machines without needing a license. All features are available for use without any hidden fees."
"Apica is pretty cost-effective if you buy both solutions together: Synthetic and LoadTest. If you are going for one solution, the cost is on par with any tool in the market."
"The level of alerting accuracy has saved us time and money in operational costs. Overall, it has automated a lot of the manual efforts which have been more complex with some of our other scripting tools or monitors. So, it brings things together by doing things faster and saves us money."
"The pricing and licensing are very reasonable. At the end of the day, you are using their technology/software and getting X amount of checks for a very decent value. As for discounts, they try to meet your budgets as much as they can. For example, if you need 100 checks and you have X amount of budget for it, then they will try and get down to that price. Costing-wise, it is a reasonably cost product. They will always try and come down to your price if you need them to come down to it by knocking off certain areas."
"The license for the product ranges from 8,000 to 30,000 yearly, depending on the customer's sizing. While it may not be cheap, it is considered affordable for the value it provides."
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Top Industries

By visitors reading reviews
Financial Services Firm
29%
Computer Software Company
10%
Media Company
9%
Insurance Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Apica Synthetic?
The GUI is powerful and doesn't require scripting or regular expressions. It has a vast finder for correlation, which is easier than other tools like JMeter and LoadRunner. It's also easy to integr...
What is your experience regarding pricing and costs for Apica Synthetic?
I know Apica is an expensive solution, but it is worth the money for the service it provides.
What needs improvement with Apica Synthetic?
Apica cannot perform endurance or scale-up tests independently. It requires other tools like ALM. When editing scripts, only one can be accessed at a time, risking changes affecting other folders. ...
What do you like most about SAP IT Operations Analytics?
We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-re...
What needs improvement with SAP IT Operations Analytics?
It's important to make SAP IT Operations Analytics ( /products/sap-it-operations-analytics-reviews ) tool more flexible in terms of customization because when it comes to specific business models, ...
What is your primary use case for SAP IT Operations Analytics?
I have been working with SAP IT Operations Analytics ( /products/sap-it-operations-analytics-reviews ) for more than 15 years. I am managing SAP in a customer site.
 

Comparisons

 

Also Known As

Apica LoadTest, Apica Synthetic
No data available
 

Overview

 

Sample Customers

HBO, JPMC, Morgan Stanley, Xander, EA Sports, Volvo
Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone
Find out what your peers are saying about Apica vs. SAP IT Operations Analytics and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.