Apica vs SAP IT Operations Analytics comparison

Apica and SAP are both solutions in the IT Operations Analytics category. Apica is ranked #8 with an average rating of 7.7, while SAP is ranked #12 with an average rating of 9.0. Apica holds a 2.4% mindshare in IOA, compared to SAP’s 2.2% mindshare. Additionally, 81% of Apica users are willing to recommend the solution, compared to 100% of SAP users who would recommend it.

Apica

Read 11 Apica reviews

1,703 Views
255 Comparison Views

81% willing to recommend

SAP IT Operations Analytics

Read 3 SAP IT Operations Analytics reviews

317 Views
314 Comparison Views

100% willing to recommend

Apica

SAP IT Operations Analytics

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 1, 2025

SAP IT Operations Analytics and Apica compete in IT infrastructure management. Apica has the upper hand with its advanced features, making it a worthwhile investment.

Features: SAP IT Operations Analytics provides real-time analytics, predictive insights, and scalable integration capabilities. Apica offers synthetic monitoring, detailed insights, and robust alerting systems, enhancing performance management.

Ease of Deployment and Customer Service: SAP IT Operations Analytics supports straightforward deployment with extensive services. Apica features efficient cloud-based deployment and responsive customer service.

Pricing and ROI: SAP IT Operations Analytics involves a higher setup cost but yields substantial ROI over time. Apica delivers a competitive upfront cost with compelling features ensuring an attractive ROI.

To learn more, read our detailed Apica vs. SAP IT Operations Analytics Report (Updated: December 2025).

Buyer's Guide

Apica vs. SAP IT Operations Analytics

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Apica

Ranking in IT Operations Analytics

8th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (18th), Log Management (18th), Observability Pipeline Software (2nd)

SAP IT Operations Analytics

Ranking in IT Operations Analytics

12th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the IT Operations Analytics category, the mindshare of Apica is 2.4%, up from 1.5% compared to the previous year. The mindshare of SAP IT Operations Analytics is 2.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Operations Analytics Market Share Distribution
Product	Market Share (%)
Apica	2.4%
SAP IT Operations Analytics	2.2%
Other	95.4%

IT Operations Analytics

Featured Reviews

Prajkta Ambekar

Test Automation Specialist -Full Stack at IBM

Recording flows and script enhancements streamline performance testing, but script access limitations and outdated language hinder some functions

Apica allows me to record APIs easily and enhances scripts through options like auto-correlation, enabling me to access dynamic fields. The tool has a test analyzer for clear reporting and downloading PDF reports. It is useful for both performance and automation testing, facilitating access to headers and payloads easily, enhancing scripts with dynamic values.

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Diaa_Hussein

Digital Transformation Director at Amecath Group

Extensive analytics capabilities enable comprehensive performance measurement for diverse business cycles

It's important to make SAP IT Operations Analytics tool more flexible in terms of customization because when it comes to specific business models, the requirements of the business may vary, and there's a wide range of variety between each business model. Oil and gas is different than retail, which is different than FMCG. Everything is different, and companies are trying to push toward best of breed. Much of the time, best of breed does not meet the real requirements of each department head or the business model itself, so these tools need to be more flexible. The setup process is not a big deal for us. When we need to configure something or set up something new, the new technology of low-code, no-code is very good, and we are looking forward to more improvement in this part, because sometimes you miss a list of developers and need to write code. Therefore, we need it to be more easy for normal users. It's about how much professional teamwork is needed on these tools. Much of the time, normal users know they need to develop their own dashboard or analytics for a reason, and they are facing the problem of needing to understand how to write code. Recently, lots of tools came under the title of low-code, no-code, where you just need to drag and drop some fields to get your report. This area needs to be more agile and easy for normal users. System usability should be easier.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are several features that are really good. The first one is the flexibility and the advanced configuration that Apica offers when it comes to configuring synthetic checks. It provides the ability to customize how the check should be performed and it is very flexible in the number of synthetic locations that it can use. It allows us to run scripts from different locations all over the world, and they have a really good number of these locations."

"Apica allows me to record APIs easily and enhances scripts through options like auto-correlation, enabling me to access dynamic fields."

"With the ZebraTester, the ability to have and store dynamic variables, when setting up the monitors, means you can extract that value and use it in a subsequent service call. This is something that has made our lives easier... This is one of the features that I like the most because it helps us in configuring these services, in a certain flow, without the need to re-record the whole thing."

"From our standpoint, there are a number of valuable features. The WebHooks are obviously really great. The alert framework is really good and then the reporting and visualizations that you get from the dashboards is good. Those three areas are primarily what my team's focused on in terms of usage from day to day."

"One of the biggest advantages of moving to Apica is the ability get to a hybrid model with the architecture in the cloud and our agents on-prem. We also have access to Apica's cloud agent across the globe. That has changed the way that we have our load testing setup at this point. Previously, it was always internal. Now, with this change in the way it is implemented for load testing, we can test anywhere across the globe and from the list of agents available within Apica's cloud. If I don't have an agent available in a second location, it just takes an email to their customer support, then it is spun up within 24 hours. That flexibility has changed the way that we perceive our load tests, not just in the US, but globally."

"You can tell from the operational space of people who are using and consuming this data that they are more integrated. It is not dependent on one team anymore. It saves a lot of time by capturing and pinpointing the exact problem that is happening quickly. We have moved from getting escalations manually to getting escalations synthetically."

"Our application SREs do script checks in such a way that closely mimic our customers' actions using the platform. Because there are so many different ways and options to be able to configure checks to closely mirror your applications' capabilities, it provides a lot of optionality for teams to create the right type of check that can notify when there are any issues. At the end of the day, we want our monitoring tools to be able to catch any outage before our customers do. This is where Apica Synthetic does a great job."

"As always, within the IT industry, everybody's always looking to upgrade and update everything else like that. Apica has been one of those things but it's really hard to replace because it offers us the unique capability to see what the customer is seeing. A lot of other ones can do Selenium script and things like that, but there's a lot in Apica that we use right now. We utilize a lot of the scenario options in Apica right now, and there's a lot of other ones that do parts of it, but it doesn't do everything that Apica does."

More Apica pros

"We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-related documentation. Before going live, there's a checklist and cutover plan. Configuration moves from development to quality, then production, to ensure everything runs smoothly. Once in production, the platform tracks system performance, open cases, maintenance, upgrades, and new features. You can monitor everything through dashboards, reports, event notifications, and support tickets, both internally and with SAP."

"I have no complaints regarding how stable this solution is; any cloud solution is most of the time very stable, and we don't have any problems with stability."

"Operations Analytics provides statistics, so it's like the dashboard in your car that tells you the temperature, RPMs, etc, and if something goes wrong in your car, a warning light comes on. So in analytics, you set thresholds for the thread count, and it sends you an email when it reaches a certain amount."

Cons

"Learning the tool has always been a little difficult from a scripting perspective because the framework is proprietary and unique. Once we became used to what it does and how to perform it, then it became easier for my team and me. I would like to see some of the testing steps be part of a more well-known language, like Java or Python. That would be a big improvement."

"The initial screen on their dashboard could have a bit more data, but this is a small thing. It could have more data, so we do not need to drill down to a screen behind that initial information. I would like them to get a little better on the user interfaces that we need to go into."

"Apica cannot perform endurance or scale-up tests independently."

"There are some components of the user interface that are not up to date. Just to give you an idea, today we have web applications that are called single-page applications that are much faster than the old style of web application. If we can move faster into the flow of the graphic user interface, and in a more effective way, it will save us a lot of time."

"If you are adding any input file, the tool fails to capture the path."

"Apica is costly, and there's no way to test mobile applications through Apica."

"The tool does not provide automatic correlation features."

"Apica should add more features and integrations with different tools and certain ticketing systems, like ServiceNow."

More Apica cons

"It would be great to have a monitoring tool that could implement conditional solutions like this. Right now, it comes up with the indicators, but it doesn't necessarily send the lower-level technician to the right spot."

"The solution works well, but we need better project planning. Accessing some features is a bit complicated, and we're waiting for improvements from SAP. It should also improve integration."

"The solution is indeed expensive for my company."

Pricing and Cost Advice

"The pricing is very reasonable, but it is not cheap."

"The tool is completely free and open source. I've been using it for about two and a half years and installed it on both my personal and client machines without needing a license. All features are available for use without any hidden fees."

"The level of alerting accuracy has saved us time and money in operational costs. Overall, it has automated a lot of the manual efforts which have been more complex with some of our other scripting tools or monitors. So, it brings things together by doing things faster and saves us money."

"The product is less expensive compared to LoadRunner."

"I know Apica is an expensive solution, but it is worth the money for the service it provides."

"Apica is pretty cost-effective if you buy both solutions together: Synthetic and LoadTest. If you are going for one solution, the cost is on par with any tool in the market."

"Another main difference between Apica and the other products was the cost. We really thought that the balance in Apica between the features and costs was the best among all the products on which we did a PoC."

"I am sure that Apica's price will be lower than LoadRunner."

More Apica pricing and cost advice

"The license for the product ranges from 8,000 to 30,000 yearly, depending on the customer's sizing. While it may not be cheap, it is considered affordable for the value it provides."

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Media Company

Insurance Company

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	17

No data available

Questions from the Community

What do you like most about Apica Synthetic?

The GUI is powerful and doesn't require scripting or regular expressions. It has a vast finder for correlation, which is easier than other tools like JMeter and LoadRunner. It's also easy to integr...

See all answers

What is your experience regarding pricing and costs for Apica Synthetic?

I know Apica is an expensive solution, but it is worth the money for the service it provides.

See all answers

What needs improvement with Apica Synthetic?

Apica cannot perform endurance or scale-up tests independently. It requires other tools like ALM. When editing scripts, only one can be accessed at a time, risking changes affecting other folders. ...

See all answers

What do you like most about SAP IT Operations Analytics?

We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-re...

See all answers

What needs improvement with SAP IT Operations Analytics?

It's important to make SAP IT Operations Analytics ( /products/sap-it-operations-analytics-reviews ) tool more flexible in terms of customization because when it comes to specific business models, ...

See all answers

What is your primary use case for SAP IT Operations Analytics?

I have been working with SAP IT Operations Analytics ( /products/sap-it-operations-analytics-reviews ) for more than 15 years. I am managing SAP in a customer site.

See all answers

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Product Reports

Buyer's Guide

Apica

January 2026

Download Apica product report

Buyer's Guide

IT Operations Analytics

January 2026

Download SAP IT Operations Analytics product report

Also Known As

Apica LoadTest, Apica Synthetic

No data available

Overview

Apica leads in observability cost optimization, empowering IT teams to manage telemetry data economics efficiently. It supports various data types, reducing costs by 40% with flexible deployment options and eliminating tool sprawl through modular solutions.

Apica Ascent optimizes observability costs across metrics, logs, traces, and events and provides adaptability beyond proprietary formats. Its patented InstaStore™ technology ensures maximum storage efficiency and advanced root cause analysis. Organizations leverage Apica for comprehensive control over observability investments, reducing runaway costs. With solutions for mitigating high-cardinality data challenges, Apica supports any data lake preference and offers cloud or on-premises deployments. Its modular solutions eliminate unnecessary tool redundancies, enhancing economic efficiency in telemetry data management.

What features define Apica's capabilities?

Global Presence: Extensive points of presence worldwide
Advanced Alerting: Accurate system notifications
Robust Scripting: Supports multiple protocols easily
Flexible Integration: Effortless system connections
Environment Simulation: Adapts various test scenarios globally

Which benefits should users expect from Apica?

Cost Efficiency: Reduces observability costs by 40%
Data Flexibility: Supports any data source
Modular Approach: Eliminates tool redundancies
Advanced Analysis: Enhanced root cause capabilities
Deployment Variety: Cloud and on-premises options available

Apica addresses industry needs in monitoring and testing applications, enhancing user experience across sectors. It is instrumental in synthetic checks, load testing, API monitoring, and validating functionalities for stability in gaming, finance, eCommerce, and banking platforms. Apica's versatility supports both on-premises and cloud environments, ensuring accurate insights into service availability and network performance.

Apica

SAP IT Operations Analytics gives you holistic visibility into your entire hardware and appli-cation landscape by aggregating data sources within one layer. Network topology, system log data, and external message catalogs can now be combined to provide one comprehen-sive view of the network. This helps your IT department detect incidents more quickly. SAP IT Operations Analytics integrates data sources from different layers so logs from multiple layers can be combined into one consistent, simplified data model. The sources of data can include services, applica-tions, operating systems, or even end-user devices at the top. They can go so deep as to include data from servers, the network, or storage â including sensors â in the data center, making the IT department can now correlate data patterns from multiple streams with extreme efficiency to find root causes to problems.

SAP

Sample Customers

HBO, JPMC, Morgan Stanley, Xander, EA Sports, Volvo

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

Buyer's Guide

Apica vs. SAP IT Operations Analytics

December 2025

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