Apica vs SAP IT Operations Analytics comparison

Apica and SAP are both solutions in the IT Operations Analytics category. Apica is ranked #5 with an average rating of 7.7, while SAP is ranked #11 with an average rating of 9.0. Apica holds a 1.8% mindshare in IOA, compared to SAP’s 1.5% mindshare. Additionally, 81% of Apica users are willing to recommend the solution, compared to 100% of SAP users who would recommend it.

Apica

Read 11 Apica reviews

1,060 Views
170 Comparison Views

81% willing to recommend

SAP IT Operations Analytics

Read 3 SAP IT Operations Analytics reviews

171 Views
164 Comparison Views

100% willing to recommend

Apica

SAP IT Operations Analytics

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Executive SummaryUpdated on Jan 1, 2025

SAP IT Operations Analytics and Apica compete in IT infrastructure management. Apica has the upper hand with its advanced features, making it a worthwhile investment.

Features: SAP IT Operations Analytics provides real-time analytics, predictive insights, and scalable integration capabilities. Apica offers synthetic monitoring, detailed insights, and robust alerting systems, enhancing performance management.

Ease of Deployment and Customer Service: SAP IT Operations Analytics supports straightforward deployment with extensive services. Apica features efficient cloud-based deployment and responsive customer service.

Pricing and ROI: SAP IT Operations Analytics involves a higher setup cost but yields substantial ROI over time. Apica delivers a competitive upfront cost with compelling features ensuring an attractive ROI.

To learn more, read our detailed Apica vs. SAP IT Operations Analytics Report (Updated: July 2025).

Buyer's Guide

Apica vs. SAP IT Operations Analytics

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Apica

Ranking in IT Operations Analytics

5th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (17th), Log Management (18th), Observability Pipeline Software (2nd)

SAP IT Operations Analytics

Ranking in IT Operations Analytics

11th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the IT Operations Analytics category, the mindshare of Apica is 1.8%, up from 1.0% compared to the previous year. The mindshare of SAP IT Operations Analytics is 1.5%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Operations Analytics

Featured Reviews

Punith H K

Senior Systems Engineer at Infosys

Enables users to create scripts easily and provides excellent real-time monitoring features

It is easy to create scripts. We don't have to write any script. Ready-made options are available. We can select, drag, and drop the options, and the script is ready. The solution’s real-time monitoring features have had a huge impact on our service delivery. If we have an application and the script for it, we keep monitoring it. When the script goes red, it indicates that something is not working. So, we check and analyze the applications. We keep track of applications and monitor whether they are live or not. The tool is also useful for monitoring cloud services.

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AhmedHaridy

Managing Director at Emkan

Helps to track the lifecycle of SAP products from inception to end-of-life

We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-related documentation. Before going live, there's a checklist and cutover plan. Configuration moves from development to quality, then production, to ensure everything runs smoothly. Once in production, the platform tracks system performance, open cases, maintenance, upgrades, and new features. You can monitor everything through dashboards, reports, event notifications, and support tickets, both internally and with SAP. The most valuable feature for me is the tracking of configurations from development to production. It helps ensure everything is in place and makes it easy to see any changes made along the way. Additionally, having visibility into cloud system performance and capacity is crucial. It allows us to monitor usage and ensure everything is running smoothly. Another important aspect is the documentation and versioning of changes, which helps keep everything organized and easy to track.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our application SREs do script checks in such a way that closely mimic our customers' actions using the platform. Because there are so many different ways and options to be able to configure checks to closely mirror your applications' capabilities, it provides a lot of optionality for teams to create the right type of check that can notify when there are any issues. At the end of the day, we want our monitoring tools to be able to catch any outage before our customers do. This is where Apica Synthetic does a great job."

"APICa allows me to record APIs easily and enhances scripts through options like auto-correlation, enabling me to access dynamic fields."

"There are several features that are really good. The first one is the flexibility and the advanced configuration that Apica offers when it comes to configuring synthetic checks. It provides the ability to customize how the check should be performed and it is very flexible in the number of synthetic locations that it can use. It allows us to run scripts from different locations all over the world, and they have a really good number of these locations."

"We see the benefit almost every day. It allows us to be alerted whenever there is a store that is not responding properly around the world. We do have a network operation center (NOC) who receives these alerts, immediately checking if everything is okay."

"As always, within the IT industry, everybody's always looking to upgrade and update everything else like that. Apica has been one of those things but it's really hard to replace because it offers us the unique capability to see what the customer is seeing. A lot of other ones can do Selenium script and things like that, but there's a lot in Apica that we use right now. We utilize a lot of the scenario options in Apica right now, and there's a lot of other ones that do parts of it, but it doesn't do everything that Apica does."

"It uses a basic scripting language, which is easy to learn and customize as needed. Compared to LoadRunner, I found writing and customizing code much easier in Apica."

"The solution’s real-time monitoring features have had a huge impact on our service delivery."

"One of the biggest advantages of moving to Apica is the ability get to a hybrid model with the architecture in the cloud and our agents on-prem. We also have access to Apica's cloud agent across the globe. That has changed the way that we have our load testing setup at this point. Previously, it was always internal. Now, with this change in the way it is implemented for load testing, we can test anywhere across the globe and from the list of agents available within Apica's cloud. If I don't have an agent available in a second location, it just takes an email to their customer support, then it is spun up within 24 hours. That flexibility has changed the way that we perceive our load tests, not just in the US, but globally."

More Apica pros

"Operations Analytics provides statistics, so it's like the dashboard in your car that tells you the temperature, RPMs, etc, and if something goes wrong in your car, a warning light comes on. So in analytics, you set thresholds for the thread count, and it sends you an email when it reaches a certain amount."

"I have no complaints regarding how stable this solution is; any cloud solution is most of the time very stable, and we don't have any problems with stability."

"We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-related documentation. Before going live, there's a checklist and cutover plan. Configuration moves from development to quality, then production, to ensure everything runs smoothly. Once in production, the platform tracks system performance, open cases, maintenance, upgrades, and new features. You can monitor everything through dashboards, reports, event notifications, and support tickets, both internally and with SAP."

Cons

"The accuracy of alerts can be improved a little bit. Right now, it's pretty good in terms of alerting pretty quickly about failures or changes in response times. However, what we have seen happen is the number of alerts that we are getting is very frequent, and we would like to tone down the number of alerts. That's the only trouble we have. Apica could tone down those settings because there is no option for us to tone it down to a level that would reduce the alerts to a minimum. As a platform, it does send us good alerts, but it could be improved a bit."

"The customer service and support were a little slow to respond. The browser sometimes checks alerts on unknown issues like latency from Apica's side."

"When it comes to the way the internal agent is installed, because you can install an application on a server, I would love to see the application Docker-ized. If you could install internal agents using Docker or using containers, it would be easier for us to manage them and spin up internal agents."

"We could use more detailed information in the request and response sections."

"There are some components of the user interface that are not up to date. Just to give you an idea, today we have web applications that are called single-page applications that are much faster than the old style of web application. If we can move faster into the flow of the graphic user interface, and in a more effective way, it will save us a lot of time."

"The initial screen on their dashboard could have a bit more data, but this is a small thing. It could have more data, so we do not need to drill down to a screen behind that initial information. I would like them to get a little better on the user interfaces that we need to go into."

"The reporting part that we use for our executives needs a bit more customization capabilities. Right now, you can use only the three main templates for reporting. We would like to be able to customize them."

"Apica should add more features and integrations with different tools and certain ticketing systems, like ServiceNow."

More Apica cons

"It would be great to have a monitoring tool that could implement conditional solutions like this. Right now, it comes up with the indicators, but it doesn't necessarily send the lower-level technician to the right spot."

"The solution is indeed expensive for my company."

"The solution works well, but we need better project planning. Accessing some features is a bit complicated, and we're waiting for improvements from SAP. It should also improve integration."

Pricing and Cost Advice

"The pricing is fair. It is neither too cheap nor too expensive."

"The product is less expensive compared to LoadRunner."

"I am sure that Apica's price will be lower than LoadRunner."

"License management is another area that Apica could do better. We have already had these conversations with our account teams. This is something that they are looking at largely improving in upcoming releases. I believe that this is already on their roadmap."

"The pricing and licensing are very reasonable. At the end of the day, you are using their technology/software and getting X amount of checks for a very decent value. As for discounts, they try to meet your budgets as much as they can. For example, if you need 100 checks and you have X amount of budget for it, then they will try and get down to that price. Costing-wise, it is a reasonably cost product. They will always try and come down to your price if you need them to come down to it by knocking off certain areas."

"The pricing is very reasonable, but it is not cheap."

"The solution's pricing is not cheap, but it is in the midrange."

"I know Apica is an expensive solution, but it is worth the money for the service it provides."

More Apica pricing and cost advice

"The license for the product ranges from 8,000 to 30,000 yearly, depending on the customer's sizing. While it may not be cheap, it is considered affordable for the value it provides."

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Media Company

11%

Comms Service Provider

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Apica Synthetic?

The GUI is powerful and doesn't require scripting or regular expressions. It has a vast finder for correlation, which is easier than other tools like JMeter and LoadRunner. It's also easy to integr...

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What is your experience regarding pricing and costs for Apica Synthetic?

I know Apica is an expensive solution, but it is worth the money for the service it provides.

See all answers

What needs improvement with Apica Synthetic?

Apica cannot perform endurance or scale-up tests independently. It requires other tools like ALM. When editing scripts, only one can be accessed at a time, risking changes affecting other folders. ...

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What do you like most about SAP IT Operations Analytics?

See all answers

What needs improvement with SAP IT Operations Analytics?

It's important to make SAP IT Operations Analytics ( /products/sap-it-operations-analytics-reviews ) tool more flexible in terms of customization because when it comes to specific business models, ...

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What is your primary use case for SAP IT Operations Analytics?

I have been working with SAP IT Operations Analytics ( /products/sap-it-operations-analytics-reviews ) for more than 15 years. I am managing SAP in a customer site.

See all answers

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Product Reports

Buyer's Guide

Apica

August 2025

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Buyer's Guide

IT Operations Analytics

July 2025

Download SAP IT Operations Analytics product report

Also Known As

Apica LoadTest, Apica Synthetic

No data available

Overview

Apica leads in observability cost optimization, empowering IT teams to manage telemetry data economics efficiently. It supports various data types, reducing costs by 40% with flexible deployment options and eliminating tool sprawl through modular solutions.

Apica Ascent optimizes observability costs across metrics, logs, traces, and events and provides adaptability beyond proprietary formats. Its patented InstaStore™ technology ensures maximum storage efficiency and advanced root cause analysis. Organizations leverage Apica for comprehensive control over observability investments, reducing runaway costs. With solutions for mitigating high-cardinality data challenges, Apica supports any data lake preference and offers cloud or on-premises deployments. Its modular solutions eliminate unnecessary tool redundancies, enhancing economic efficiency in telemetry data management.

What features define Apica's capabilities?

Global Presence: Extensive points of presence worldwide
Advanced Alerting: Accurate system notifications
Robust Scripting: Supports multiple protocols easily
Flexible Integration: Effortless system connections
Environment Simulation: Adapts various test scenarios globally

Which benefits should users expect from Apica?

Cost Efficiency: Reduces observability costs by 40%
Data Flexibility: Supports any data source
Modular Approach: Eliminates tool redundancies
Advanced Analysis: Enhanced root cause capabilities
Deployment Variety: Cloud and on-premises options available

Apica addresses industry needs in monitoring and testing applications, enhancing user experience across sectors. It is instrumental in synthetic checks, load testing, API monitoring, and validating functionalities for stability in gaming, finance, eCommerce, and banking platforms. Apica's versatility supports both on-premises and cloud environments, ensuring accurate insights into service availability and network performance.

Apica

SAP IT Operations Analytics gives you holistic visibility into your entire hardware and appli-cation landscape by aggregating data sources within one layer. Network topology, system log data, and external message catalogs can now be combined to provide one comprehen-sive view of the network. This helps your IT department detect incidents more quickly. SAP IT Operations Analytics integrates data sources from different layers so logs from multiple layers can be combined into one consistent, simplified data model. The sources of data can include services, applica-tions, operating systems, or even end-user devices at the top. They can go so deep as to include data from servers, the network, or storage â including sensors â in the data center, making the IT department can now correlate data patterns from multiple streams with extreme efficiency to find root causes to problems.

SAP

Sample Customers

HBO, JPMC, Morgan Stanley, Xander, EA Sports, Volvo

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

Buyer's Guide

Apica vs. SAP IT Operations Analytics

July 2025

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